$129 Avg/night
Rate and special offer based on Check-in: Oct 3, 2014 Check-out: Oct 4, 2014

The Westin O'Hare

4 stars
6100 N. River Road, Rosemont, IL 60018
Hotel Overview
Reviewer score
4.1
out of 5
101 reviews
Great

Stay was wonderful. Rooms smelled clean and were comfortable. Refrige and micro not in every room. See full review

  • Serbiana
  • Jul 28, 2014
solid!

Arrived tired and worn out. Restaurant food was exceptional. Room was client and clean and we were... See full review

  • let comfort be your guide
  • Jun 24, 2014
Conveniently located, The Westin O'Hare is just minutes from O'Hare International Airport. We provide complimentary shuttle service that departs the hotel approximately every 20 minutes. If you live in the Chicago area, try our Park and Fly program - spend one night and leave your car for up to eight nights. Additionally, we are only five blocks from the Donald E. Stephens Convention Center (formerly Rosemont Convention Center), Allstate Arena, Rosemont Theatre, and the Blue Line "EL" train providing service to downtown Chicago. Revive in the soothing atmosphere of one of our 525 accommodating guest rooms (including 26 suites). For your comfort, each room features our well-known Heavenly Bed and Heavenly Bath. Try the new Westin WORKOUT room, and exercise in the privacy of your own room. Our Westin WORKOUT Gym will help you rejuvenate with an array of cardiovascular machines, free weights, racquetball and basketball courts, an indoor pool, and spa services. After work or a workout, don't forget to relax in our comfortable and inviting Benchmark Restaurant and Lounge. Enjoy a great meal or your favorite cocktail. If you're in a hurry, stop by the Bakery Cafe for a quick snack or your favorite specialty coffee. The Westin O'Hare offers over 45,000 square feet of modern, flexible meeting and event space - all equipped with High Speed Internet Access. It is perfect for any group. From large conventions to small meetings and weddings our attentive staff will ensure a successful and memorable event.

Hotel Map

41.9898 -87.86
Area served
Arlington Heights, Aurora, Chicago, Deerfield, Evanston, Elk Grove, Schaumburg, Lincolnshire, Lisle, Des Plaines, Northbrook, Naperville, Oak Brook, Rockford, Rolling Meadows, Melrose Park, Itasca, Skokie
Nearby airports
Chicago O'Hare International Airport, (ORD), 2.00, MI; Chicago Midway International Airport, (MDW), 25.00, MI;
Area description
Airport

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Reviewer score 4.1 out of 5

The Westin O'Hare Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Free airport shuttle
  • Heated pool
  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Activities
Heated pool
Fitness center or spa
Jacuzzi
Children's activities
Golf
Jogging track
Tennis
Play ground
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Childcare Service
Concierge desk
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Boutiques
FAX
Video checkout
Internet
High-speed internet
Transportation
Free airport shuttle
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
AM/FM alarm clock
Mini bar
Hairdryer in room
Fire alarm with light
Turndown service
Cribs available
In room movies
Iron
Ironing board

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (101)

Ratings and reviews for The Westin O'Hare

Overall score

4.1 / 5
5.01.0
101 out of 101
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.4
Location:
4.3
Value:
4

89% would recommend to a friend.

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Review of The Westin O'Hare

Reviewer score

5
5.01.0
Serbiana
Milwaukee, wi
Jul 28, 2014

Great

Stay was wonderful. Rooms smelled clean and were comfortable. Refrige and micro not in every room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Sofya Tanguera
Indiana
Jul 7, 2014

great event place

The room was great - roomier than 3-star hotels, very comfortable beds, fantastic bed linens, and so much more. Everything in the room was clean, in a working order, and just pleasant to touch or use. I visited this hotel for a tango festival. For that events, we used 4 meeting rooms that were also very nice in terms of decor, lighting, cleanness. My only complain is that the AC setting was too low in the lobby and first floor, it was uncomfortably cold to sit (since there is free internet only in the lobby). The chairs were great, though. Another minor complaint is that the parking lot was totally packed, so it was difficult to find a parking space. Once we parked at the valet parking for $35 fee bc there was no lots available. And their parking tickets did not work 2 out of 3 times we used them, so the first time we paid the full day fee of $35 instead of discounted $10, and the second time we had to repark and go back to the reception to get a new ticket. The staff was extremely friendly and useful however, they resolved all issues in no time. At the end, we get refunded for all extra parking spending, it's just inconvenience to go to the reception every time we had to leave the parking lot. I do not stay in hotels too often, so my review is based on a very limited hotel experience and very modest personal requirements. Overall, I believe that this hotel is a great value for the price I got in the given location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of The Westin O'Hare

Reviewer score

3
5.01.0
hliyaj
Menomonie, WI
Jun 30, 2014

Great stay

The hotel was great. The staff at the lobby check-in was nice. He signed me on the card to get points and gave me a $10 discount each day on parking fee. Our room was at the tenth floor looking toward the apartments and airport direction. The view was beautiful. The room itself was spacious, comfortable, and at an average cleanliness. The cons of the room are that it doesn't have a microwave, the bathroom has an order, the bathtub did not drain the water while we shower, and there were only three large towels provided for our room. We have four people and wish there are more towels in the room; however, we could have asked the front desk for more towels. The shower itself is kid friendly. The location of the hotel was great. It's nears Chicago. It is a great place to stay if you are planning to tour Chicago. Also the hotel is just minutes walk from the train station. So you can easily take the train to downtown Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

McDonald

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Rosyposey
Pennsylvania
Jun 30, 2014

Good place to stay near airport

Very convenient location - however, parking is $25/night which was not clear when I made the reservation. Even so, this hotel was a good value if you don't mind staying outside of the city

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
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Review of The Westin O'Hare

Reviewer score

5
5.01.0
let comfort be your guide
fairfield, Ct
Jun 24, 2014

solid!

Arrived tired and worn out. Restaurant food was exceptional. Room was client and clean and we were able to open a window. An important feature to us as we get tired of hotel air when when travel. the price was great for what we got and we will stay there again if we are in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
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Review of The Westin O'Hare

Reviewer score

3
5.01.0
AABBCCDDRR
Business
Indianapolis, IN
Jun 23, 2014

Just Remodeled (pretty) but lacks service.

Just attended a 3-day conference here (flight & hotel "package"). CONS: Unfortunately, no USB ports are available in my standard, two - bed room (#607) that I could find in any fixture. They just remodeled this entire hotel in 2013 and 2014 and missed this important thing. The bathroom is lit only from the vanity side, leaving the shower area darker (no overhead light source). No exhaust fan/function could be found. No night-light in the bathroom so you have to turn on all the lights to see during the middle of the night. On my arrival, the bathroom contained 3 bath towels, 2 hand towels, 0 washcloths, and no lush Robe that people love. Had to call the desk to get. No mini-fridge (even though the dresser had obvious place built-in). The room doors close loudly even attempting gently, and I was surprised at how many doors close around 3am (presuming stewardesses leaving that have to show up for 5am flights since I saw lots of them there during my stay). Space under/around doors does not provide much sound insulation from the halls. Presuming that is part of the ventilation plan (cool air in via the hvac, and proceeds out to the hall for central return?) For these reasons, The room's first day impressions left me disappointed. The rest of the stay went smooth. PROS: Airport Shuttle every 15-20 minutes or so. Starbucks Coffee & tea in the single-cup room coffeemaker with creamers, sweeteners, stir sticks, napkins, 2 cups w/ to-go lids. Yes,their beds are nice, plush. Hairdryer, ironing board, closet safe present. Large screen TV. Granite vanity top. Magnifying mirror on V-arm on the wall, but no mirrors available to see the back side of your hair or clothing. They need a 2-sided mirror (one side regular, other side magnifying). Nice, large desk surface. Furniture& carpet all seemed new. No mildew smells or carpet odors. Digital thermostat whose system worked well--the a.c. did a good job of removing the shower humidity. Waterfall showerhead is interesting ( & very high up) but there was an accessory water wand available. My room was not on the side with a view (see photo) but I wanted quiet and it was. Looking down from my window, there is a large ground-floor roof complex seen, that keeps traffic away and no-one is out there (for example) making noises in a pool party until late night. Starbucks in the Lobby too. OTHER OBSERVATIONS/THOUGHTS: They offer a $5 daily credit on check-in if you "go green" and not have the maid service the room. Careful, this means they don't refill your coffee supplies either (I asked that of the check-in desk lady). The Lobby and public areas of the hotel may be "4-star" but I can only see 3-stars for the rooms (you know, the "lipstick on a pig" thing). Perhaps the more expensive rooms are better. The hotel restaurant (they are always expensive, so don't expect any bargains) called "Benchmark" has real good food but the lunch service is globally slow from beginning to end, and didn't seem to appreciate that conference attendees don't have all day to sit around. Experienced that on 2 of 2 days, with different wait-staff. Dinner service seemed a bit faster (1 of 1). The other dinners & lunches were eaten elsewhere because of this. Did I tell the check-out desk about all this when they ask "did you enjoy your stay"? No, of course not. They don't want to hear it and I don't believe it does any good. I believe they probably think that patrons that complain are just trying to get comp'd somehow. I'll probably try staying across the street at the Marriott Suites O'Hare the next time I attend this conference.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Bring your device charger plug-in for the outlets. They don't provide USB ports. Free lobby Wi-Fi worked fine for my needs however.

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
JuS'sKE FResH
Houston, TX
Jun 16, 2014

Great stay!

Nice, clean hotel, bed was comfortable, right around the corner from the airport and quick access to the city. Just wish it was a frig and microwave in the room and it would have been perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
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Review of The Westin O'Hare

Reviewer score

5
5.01.0
Iker1967
Indianapolis Indiana
Jun 9, 2014

Awesome stay

A great and seamless stay at the hotel. The concierge and staff were amazing and made everything simple !

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Elliots Steakhouse was awesome !

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Whisperwirealltheway
Business
Central Nebraska
May 7, 2014

Worth the money

The hotel was chosen for me, as it was the venue of the conference I was attending. From the moment I arrived (early, before check in time, but still given a room) this was a very positive experience. Room was tasteful and quiet. No perceptible noise from the planes. Walking distance from the CTA station that takes you downtown in 30 minutes for $2.25. Quick shuttle to O'Hare. The room does not have a fridge. Nice soaking tub after a long day walking in the Loop.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Use the metro to get downtown. Clean,safe and fast.

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Sambjai
Sun Prairie, wi
Mar 31, 2014

Great hotel!!

We had a great weekend away at this hotel. The rooms were very clean and the pool is warm.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
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