$109 Avg/night
Rate and special offer based on Check-in: May 8, 2015 Check-out: May 9, 2015

The Westin O'Hare

4 stars
View map of 6100 North River Road, 6100 North River Road, Rosemont, IL 60018

Hotel Overview

Reviewer score
4.1
out of 5
105 reviews
Great Airport Stay

I was not expecting to stay the night in Chicago so I was not prepared at all. The hotel was great!... See full review

  • Brad R.
  • Mar 4, 2015
Conference Trip

Excellent hotel with amazing, welcoming staff. This hotel has by far the kindest staff! The hotel... See full review

  • Mohammad123
  • Feb 23, 2015
Conveniently located, The Westin O'Hare is just minutes from O'Hare International Airport. We provide complimentary shuttle service that departs the hotel approximately every 20 minutes. If you live in the Chicago area, try our Park and Fly program - spend one night and leave your car for up to eight nights. Additionally, we are only five blocks from the Donald E. Stephens Convention Center (formerly Rosemont Convention Center), Allstate Arena, Rosemont Theatre, and the Blue Line "EL" train providing service to downtown Chicago. Revive in the soothing atmosphere of one of our 525 accommodating guest rooms (including 26 suites). For your comfort, each room features our well-known Heavenly Bed and Heavenly Bath. Try the new Westin WORKOUT room, and exercise in the privacy of your own room. Our Westin WORKOUT Gym will help you rejuvenate with an array of cardiovascular machines, free weights, racquetball and basketball courts, an indoor pool, and spa services. After work or a workout, don't forget to relax in our comfortable and inviting Benchmark Restaurant and Lounge. Enjoy a great meal or your favorite cocktail. If you're in a hurry, stop by the Bakery Cafe for a quick snack or your favorite specialty coffee. The Westin O'Hare offers over 45,000 square feet of modern, flexible meeting and event space - all equipped with High Speed Internet Access. It is perfect for any group. From large conventions to small meetings and weddings our attentive staff will ensure a successful and memorable event.

Top hotels

The Westin O'Hare Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Jogging track
Dining
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Concierge desk
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Turndown service
Cribs available
Iron
Smoke detectors

Dining

Benchmark Gastropub
The Benchmark Gastropub serves inspired seasonal and regional cuisine in a casual setting with an open kitchen. You can also mingle with friends at the adjacent Pub for a variety of draft and bottled beers and a selection of fine wines.
Starbucks®
Begin your day by following the aroma of freshly baked pastries and sandwiches while enjoying a coffee, tea or specialty drink at Starbucks®.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for The Westin O'Hare

Overall score

4.1 / 5
5.01.0
105 out of 105
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
4.4
Location:
4.3
Value:
4

90% would recommend to a friend.

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Review of The Westin O'Hare

Reviewer score

5
5.01.0
Brad R.
Business
Washington
Mar 4, 2015

Great Airport Stay

I was not expecting to stay the night in Chicago so I was not prepared at all. The hotel was great! You can never go wrong with the Westin and the price was amazing! Staff very friendly as well!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

5
5.01.0
Mohammad123
Business
Toronto
Feb 23, 2015

Conference Trip

Excellent hotel with amazing, welcoming staff. This hotel has by far the kindest staff! The hotel is ideally located near O Hare airport, walking distance to Chicago subway system and the an outlet mall. There is an airport shuttle as well. You can be downtown by subway within 30 minutes. The restaurant offers great food selection but is a bit pricey. The amenities are great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Nikki Biz Traveler
Business
Boston
Feb 9, 2015

Great

Loved the new fitness rental gear feature. I had forgotten my sneaks but no sweat! :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

5
5.01.0
teresa
Business
N/A
Jan 9, 2015

business trip

great hotel stay. many places to lounge. resto on site. starbucks on site. very comfortable and calm hotel. the beds are dreamy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

5
5.01.0
Serbiana
Business
Milwaukee, wi
Jul 28, 2014

Great

Stay was wonderful. Rooms smelled clean and were comfortable. Refrige and micro not in every room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Sofya Tanguera
Business
Indiana
Jul 7, 2014

great event place

The room was great - roomier than 3-star hotels, very comfortable beds, fantastic bed linens, and so much more. Everything in the room was clean, in a working order, and just pleasant to touch or use. I visited this hotel for a tango festival. For that events, we used 4 meeting rooms that were also very nice in terms of decor, lighting, cleanness. My only complain is that the AC setting was too low in the lobby and first floor, it was uncomfortably cold to sit (since there is free internet only in the lobby). The chairs were great, though. Another minor complaint is that the parking lot was totally packed, so it was difficult to find a parking space. Once we parked at the valet parking for $35 fee bc there was no lots available. And their parking tickets did not work 2 out of 3 times we used them, so the first time we paid the full day fee of $35 instead of discounted $10, and the second time we had to repark and go back to the reception to get a new ticket. The staff was extremely friendly and useful however, they resolved all issues in no time. At the end, we get refunded for all extra parking spending, it's just inconvenience to go to the reception every time we had to leave the parking lot. I do not stay in hotels too often, so my review is based on a very limited hotel experience and very modest personal requirements. Overall, I believe that this hotel is a great value for the price I got in the given location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

3
5.01.0
hliyaj
Business
Menomonie, WI
Jun 30, 2014

Great stay

The hotel was great. The staff at the lobby check-in was nice. He signed me on the card to get points and gave me a $10 discount each day on parking fee. Our room was at the tenth floor looking toward the apartments and airport direction. The view was beautiful. The room itself was spacious, comfortable, and at an average cleanliness. The cons of the room are that it doesn't have a microwave, the bathroom has an order, the bathtub did not drain the water while we shower, and there were only three large towels provided for our room. We have four people and wish there are more towels in the room; however, we could have asked the front desk for more towels. The shower itself is kid friendly. The location of the hotel was great. It's nears Chicago. It is a great place to stay if you are planning to tour Chicago. Also the hotel is just minutes walk from the train station. So you can easily take the train to downtown Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

McDonald

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Review of The Westin O'Hare

Reviewer score

4
5.01.0
Rosyposey
Business
Pennsylvania
Jun 30, 2014

Good place to stay near airport

Very convenient location - however, parking is $25/night which was not clear when I made the reservation. Even so, this hotel was a good value if you don't mind staying outside of the city

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

5
5.01.0
let comfort be your guide
Business
fairfield, Ct
Jun 24, 2014

solid!

Arrived tired and worn out. Restaurant food was exceptional. Room was client and clean and we were able to open a window. An important feature to us as we get tired of hotel air when when travel. the price was great for what we got and we will stay there again if we are in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Westin O'Hare

Reviewer score

3
5.01.0
AABBCCDDRR
Business
Indianapolis, IN
Jun 23, 2014

Just Remodeled (pretty) but lacks service.

Just attended a 3-day conference here (flight & hotel "package"). CONS: Unfortunately, no USB ports are available in my standard, two - bed room (#607) that I could find in any fixture. They just remodeled this entire hotel in 2013 and 2014 and missed this important thing. The bathroom is lit only from the vanity side, leaving the shower area darker (no overhead light source). No exhaust fan/function could be found. No night-light in the bathroom so you have to turn on all the lights to see during the middle of the night. On my arrival, the bathroom contained 3 bath towels, 2 hand towels, 0 washcloths, and no lush Robe that people love. Had to call the desk to get. No mini-fridge (even though the dresser had obvious place built-in). The room doors close loudly even attempting gently, and I was surprised at how many doors close around 3am (presuming stewardesses leaving that have to show up for 5am flights since I saw lots of them there during my stay). Space under/around doors does not provide much sound insulation from the halls. Presuming that is part of the ventilation plan (cool air in via the hvac, and proceeds out to the hall for central return?) For these reasons, The room's first day impressions left me disappointed. The rest of the stay went smooth. PROS: Airport Shuttle every 15-20 minutes or so. Starbucks Coffee & tea in the single-cup room coffeemaker with creamers, sweeteners, stir sticks, napkins, 2 cups w/ to-go lids. Yes,their beds are nice, plush. Hairdryer, ironing board, closet safe present. Large screen TV. Granite vanity top. Magnifying mirror on V-arm on the wall, but no mirrors available to see the back side of your hair or clothing. They need a 2-sided mirror (one side regular, other side magnifying). Nice, large desk surface. Furniture& carpet all seemed new. No mildew smells or carpet odors. Digital thermostat whose system worked well--the a.c. did a good job of removing the shower humidity. Waterfall showerhead is interesting ( & very high up) but there was an accessory water wand available. My room was not on the side with a view (see photo) but I wanted quiet and it was. Looking down from my window, there is a large ground-floor roof complex seen, that keeps traffic away and no-one is out there (for example) making noises in a pool party until late night. Starbucks in the Lobby too. OTHER OBSERVATIONS/THOUGHTS: They offer a $5 daily credit on check-in if you "go green" and not have the maid service the room. Careful, this means they don't refill your coffee supplies either (I asked that of the check-in desk lady). The Lobby and public areas of the hotel may be "4-star" but I can only see 3-stars for the rooms (you know, the "lipstick on a pig" thing). Perhaps the more expensive rooms are better. The hotel restaurant (they are always expensive, so don't expect any bargains) called "Benchmark" has real good food but the lunch service is globally slow from beginning to end, and didn't seem to appreciate that conference attendees don't have all day to sit around. Experienced that on 2 of 2 days, with different wait-staff. Dinner service seemed a bit faster (1 of 1). The other dinners & lunches were eaten elsewhere because of this. Did I tell the check-out desk about all this when they ask "did you enjoy your stay"? No, of course not. They don't want to hear it and I don't believe it does any good. I believe they probably think that patrons that complain are just trying to get comp'd somehow. I'll probably try staying across the street at the Marriott Suites O'Hare the next time I attend this conference.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Time-saving tip: Not Applicable

Bring your device charger plug-in for the outlets. They don't provide USB ports. Free lobby Wi-Fi worked fine for my needs however.

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