Crowne Plaza CHICAGO OHARE HOTEL & CONF CTR

We've stayed at the Crowne Plaza O'Hare several times for business and decided to stay again for a weekend getaway. What a great weekend! Close enough for our Friday game and Saturday museum trips but out of the City just enough to have a quiet relaxing evening. Room Service was delayed due to demand but one of the best meals I've had while traveling!

The hotel is in the process of being remodeled, so our room was brand new and quite nice. I have not slept so well in months. They have new beds and provide a relaxation CD that really works. My complaints are it seemed that every day they forgot to stock something in the room. One day we were given only one wash cloth. The next day no coffee cups, etc. Also, perhaps because occupation rates are down during the remodel, there was little or no life at the hotel bar, etc. $4 is too high for a cup of coffee. Great location for conventions at Rosemont C.C.

This hotel by far has the worst layout and setup of any hotel I have ever encountered. I travel a lot for work and I have a lot of experience with hotels, so for this one to stand out really means something. They are in the far suburbs of Chicago, yet they charge you $18.00 per day to park in their parking lot. This could possibly be understandable if there was a space crunch in the area, or if the parking area was extremely convenient....of which neither apply. The parking area is mostly uncovered, and in the far back side of the property. It literally takes 10 minutes to walk from the parking lot to the elevators. You have to walk all the way to one corner of the building, and then down a very long exterior corridor before you even get inside the building...and I stayed during the winter...very cold outside. O)nce you reach the building you have to walk down two more extensive corridors before you reach the elevators to get to your room. Again, if this hotel were in heart of downtown, this set up and parking fee would be acceptable, but it's in a far northwest suburb of the city. The hotel is undergoing a renovation currently, so I will not give them bad marks for the bleach stained carpet, and antiquated equipment because they are obviously in the middle of replacing them. I would suggest however that this place needs to eb torn down and redesigned from scratch. I only encountered two other hotel guests in my one week stay, so they are obviously running their business off by the setup they have, and the other two guests I spoke with said they would never be back either.

The Crown Plaza in Rosemont, was a pleasant hotel. The rooms were clean and there were many dining options. Parking is quite expensive and very limited-first come first serve. The parking area does not have easy access to the building, either.

A nice hotel, close to the airport,room was clean and lots of room, bathroom was a little cramped, shower worked great, did not care for the small faucets at the sink overall the room was good. As for the food and drinks they were way over priced

There seem to be a lot of overcharges at this hotel. This is the second time I've stayed there. The first time, I was charged for 4 nights of parking (at $18/night) when I was only there 2 nights, and they tried to charge me more for my room rate. They tried to charge me for a bottle of water, which I never drank. As I was checking in and out, other people were having issues with being overcharged for parking, etc. The hotel itself is nice, but closely scrutinize your bill and be prepared to argue overcharges.

Reception sehr gut