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BEST WESTERN Clock Tower Resort

3 stars
7801 E State Street, Rockford, IL 61108-2721

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Hotel Overview
Reviewer score
2.3
out of 5 7 reviews
Throwback to the 70s

Mostly empty and dated. My room was a bit lie a 70s bachelor pad. Many other options around I-90... See full review

  • JohnW63
  • May 19, 2012
Shower didn't work, Outdated

The people were friendly, but the hotel was definitely not a 3 star-worthy place. Most of the water... See full review

  • MaggieJean
  • Apr 29, 2012
The BEST WESTERN Clock Tower Resort is now better than ever, with over a million dollars in upgrades and improvements in 2011! You will feel relaxed in the well-appointed rooms at this Illinois hotel with the luxurious furnishings and wonderful amenities. The spacious, clean rooms offer complimentary high-speed wireless Internet access throughout, new flat screen televisions with multiple cable stations, HBO®, and in-room movies, large work space, coffee/tea machine, hair dryer and much more. The Clock Tower is also home to CoCo Key, our 60,000 square foot indoor water park. Enjoy a tropical family getaway with overnight packages that include water park passes good the day of check-in through the day of check-out. Guests traveling for business can make the most of their stay with the complimentary business center in the lobby and convenient access to many businesses and organizations within just a few miles of the BEST WESTERN Clock Tower Resort. Enjoy the convenience of having the delicious dining options of the Tilted Kilt Pub & Eatery, Salvinos Italian Restaurant and the Callaloo Grille on the premises and room service available as well. Grab a quick work out in the 24-hour fitness center or enjoy a refreshing dip in the huge heated indoor or outdoor pools, and dont forget the enormous all-weather indoor tennis center, and a visitor information center on property. The BEST WESTERN Clock Tower is the areas premier location for any event with over 30,000 square-feet of unique and versatile meeting or banquet space. Our Chef and culinary team provide the finest quality cuisine for any type of event and our professional and friendly sales staff will help you plan every detail to make your event a success.

BEST WESTERN Clock Tower Resort Rooms

2 DOUBLE BEDS
Description not provided
1 KING BED
Description not provided
1 DOUBLE BED
Description not provided
SUITE-1 KING BED
Description not provided
SUITE-1 KING BED
Description not provided
2 DOUBLE BEDS
Description not provided

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Hotel Map

Area served
Freeport, Elgin, Marengo, Chicago, Dekalb, Beloit,, Milwaukee,, Madison,, Galena, Janesville,
Nearby airports
(RFD), 18.00, MI, SE;
Area description
Expressway

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Balcony
  • Barber Shop
  • Business center
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Conference Facilities
  • Connecting Rooms
  • Cribs Available
  • Data port Available
  • Double Bed
  • Electronic Door Locks
  • Elevators
  • Executive Level
  • Exercise Gym
  • Express Checkout
  • Fitness center
  • Fitness center or spa
  • Free Local Telephone Calls
  • Free parking
  • Game Room
  • Guest Laundromat
  • Hairdryer in Room
  • Heated Pool
  • High-speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • Jacuzzi
  • King Bed
  • Lounge
  • Meeting/Banquet Facilities
  • Microwave
  • Multilingual
  • No Smoking Rooms/Facilities
  • Outdoor Parking
  • Outdoor Pool
  • Play Ground
  • Pool
  • Porters
  • Racquetball Courts
  • Refrigerator
  • Restaurant
  • Room Service
  • RV or Truck Parking
  • Security
  • Smoke-free policy
  • Sofa Bed
  • Steam Bath
  • Television with Cable
  • Tennis
  • Truck Parking
  • Wake-up Service

Dining

Salvino's Restaurant
Salvino's Restaurant, on premises, Full Service, Italian, Open for: breakfast, lunch, dinner, Fine Italian cuisine, hearty breakfasts and lunches served daily. Salvino's also features a full bar with televisions to catch the big game and a
Lone Star Steak House
1.01 mile(s) from Lone Star Steak House, Full Service, American, Open for: lunch, dinner,
Callaloo Grille
Callaloo Grille, on premises, Fast Food, American, Open for: lunch, dinner, Personal sized pizzas, hamburgers, hotdogs, fries, soft drinks and other tastey treats.
Burger King
0.25 mile(s) from Burger King, Fast Food, American, Open for: breakfast, lunch, dinner,
Tilted Kilt Pub & Eatery
Tilted Kilt Pub & Eatery, on premises, Bar/Lounge, American, Open for: lunch, dinner, "A cold beer never looked so good!" Whatever you want your Tilted Kilt experience to be, there are a few things you can always count on: ice cold beer and plenty of
Machine Shed
0.26 mile(s) from Machine Shed, Full Service, American, Open for: breakfast, lunch, dinner,

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (7)

Ratings and reviews for BEST WESTERN Clock Tower Resort

Overall score

2.3 / 5
About the scores
7 out of 7
Amenities:
3.1
Room cleanliness:
3
Hotel staff:
3.1
Room comfort:
2.9
Location:
3.9
Value:
2.3

29% would recommend to a friend.

Sort by:
Review this hotel
Review of BEST WESTERN Clock Tower Resort

Reviewer score

2

Would not recommend

JohnW63
Business
Boston, MA, USA
May 19, 2012

Throwback to the 70s

Mostly empty and dated. My room was a bit lie a 70s bachelor pad. Many other options around I-90 and State Street

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Clock Tower Resort

Reviewer score

2

Would not recommend

MaggieJean
Dubuque, IA, USA
Apr 29, 2012

Shower didn't work, Outdated

The people were friendly, but the hotel was definitely not a 3 star-worthy place. Most of the water came out of the tub spout, not the shower head, and the tub filled with water and didn't drain. The room was fine, but outdated, as were the mattresses. The staff did not clean the coffeemaker or the ice bucket, and when I returned after my first day, the toilet seat was up...... maybe maintenance used it? I wouldn't recommend this one.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
1
Shopping tip: Short drive from hotel

There is a nice mall and an Ulta nearby!

Review of BEST WESTERN Clock Tower Resort

Reviewer score

4

Would recommend

Ronald A
Business
Loves Park, IL, USA
Oct 21, 2011

Resort living at a Geat Price

it was great to see a property with so many amenities at this price. Restaurants, health club, water park. And the Staff was Incredible.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

If you get a chance and want a dine Dining experience try Francescos. One of the nicest dining experiences in town.

Review of BEST WESTERN Clock Tower Resort

Reviewer score

3

Would recommend

Annoyed Momma
Chicago, IL
Jan 24, 2011

Cold Charge

I was a bit annoyed that when we entered the room (and the hallways were) it was freezing! I had an infant with me and a 6 year old. It would have been nice if someone would have taken the initiative to turn on the heat before we got there knowing that we had children with us. [...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Review of BEST WESTERN Clock Tower Resort

Reviewer score

1

Would not recommend

Mer
Algonquin, IL
Jan 1, 2011

Last time.......

We've been going there for New Years Eve for the last 2 years. Apparently this year they are trying something new. We were surprised when at 8:00 PM an announcement was made stating that everyone who does not have a silver wrist band will be asked to leave the water park at 9:00! We purchased our room and water park passes and were never told that we would have to leave the water park at 9:00. Apparently they are trying something new this year and offering other activities for New Years Eve. Our children were told they had to get out of the lazy river and were not allowed in any more. The looks on my kids faces was something I won't soon forget. I was embarrassed and angered and I will never again stay at the Clock Tower Inn and will be going elsewhere for my New Years Eve family activities. Best Western, you have lost a customer...... Hopefully others will read this and look somewhere other than this hotel for their accommodations.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
1
Money-saving tip: In Hotel

It's unfortunate that you now have to ask how long your water passes are good for so you won't be kicked out and see the looks on your kids faces when you tell them that you have to leave.

Review of BEST WESTERN Clock Tower Resort

Reviewer score

1

Would not recommend

derbygirl
IL
Jun 18, 2010

Best Western Clock Tower Resort Rockford

The stay was alright. I killed a spider the first evening, an ant the second evening, and a roach. The breakfast was breakfast/food was expensive and not all that great. Overall I would not recommend this hotel to a friend. The website says the hotel has WiFi, and they do, but they do not provide bridges as their site says they will. I was able to get teh WiFi to work, but only because I had my own card, and it worked efficiantely. On the other hand bed was very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
1
Review of BEST WESTERN Clock Tower Resort

Reviewer score

3

Would not recommend

John
Business
Boston, MA
Feb 21, 2010

Clock Tower Review

I came as a late check in (11 pm) for business. I didn't appreciate having to return to my car to put a parking pass on the dash. It's Rockford IL, not NYC and there was more than enough parking! So that left a bad taste in my mouth. The room was small and had the smallest double bed I've ever seen. And there was only a light blanket, no comforter. I won't be returning. There are too many other options at that exit.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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