Residence Inn by Marriott Chicago - Lombard
Hotel Overview
The hotel room was good and clean
The location was superb. I went to take a board exam. There was a half eaten pizza in the...
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-
N/A,
- Mar 12, 2011
cozy, comfortable, convenient
The breakfast was high quality. Happily, they did not stick to their 9:00 a.m. closing. We could...
See full review
-
former chicagoan
- Dec 31, 2010
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Hotel Map
- Nearby airports
- Chicago O'Hare International Airport, (ORD), 19.00, MI, SW; Chicago Midway International Airport, (MDW), 24.00, MI, NW;
- Area description
- Suburban, Location Type: Suburban
Amenities
- 24 Hour Front Desk
- Accessible facilities
- Accessible parking
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Barber Shop
- Barber/Beauty Shop
- Bath Tub
- Beach
- Car Rental Desk
- Coffee Maker in Room
- Continental Breakfast
- Cribs Available
- Currency Exchange
- Drugstore
- Exercise Gym
- Express Check In
- Express Checkout
- FAX
- Fire Place
- Fitness center
- Fitness center or spa
- Florist
- Free Newspaper
- Free parking
- Guest Laundromat
- Hairdryer in Room
- Health Club
- High-speed Internet
- Ice Machine
- Internet Access
- Iron
- Ironing Board
- Kitchen
- Kitchenette
- Laundry Service
- Laundry/Valet Services
- Maid Service
- Meal Plan - Continental
- Microwave
- No Smoking Rooms/Facilities
- Outdoor Pool
- Parking
- Pets allowed
- Picnic Area/Tables
- Pool
- Radio
- Refrigerator
- Safe Deposit Box
- Security
- Shower
- Smoke-free policy
- Sofa Bed
- Telephone
- Television with Cable
- Temperature Control
- Tennis
- TV
- TV Remote Control
- Wake-up Service
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (4)
Ratings and reviews for Residence Inn by Marriott Chicago - Lombard
- All travelers (4) 3.5 / 5
- Business (2) 4.5 / 5
- Families (2) 2.5 / 5
- Amenities:
- 4
- Room cleanliness:
- 3.8
- Hotel staff:
- 3.8
- Room comfort:
- 4.3
- Location:
- 4.8
- Value:
- 3.8
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
scout158f
Staff had exceptional professionalism and courtesy
Arriving at the hotel late at night, the evening manager greeted me most pleasantly and quickly got me to my room. He offered several quick amenities - phone numbers to food delivery places nearby, toiletries not readily available in the room, and a quick map of the area to help get me where I needed to go in the morning, just in case I couldn't stop by the front desk then. I have not experienced such eager courtesy and customer consideration, and I look forward to staying with them again, should I be in the area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
N/A,
The hotel room was good and clean
The location was superb. I went to take a board exam. There was a half eaten pizza in the refrigerator. Over all the experience was very good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
former chicagoan
cozy, comfortable, convenient
The breakfast was high quality. Happily, they did not stick to their 9:00 a.m. closing. We could still get food until 9:30/9:45. A slight down side was having to walk outside to get to the main building for breakfast. The extra space in the room was great to gather family to watch a movie with the fire burning in the fireplace. The kitchen was great for warming up food for quick meals.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
HOUSEKEEPING HORRIBLE
I moved into a room and there were holes under the kitchen sink.I didn't receive housekeeping six times.When I did finally receive housekeeping the sinks and the tubs were still dirty.I had to contact the manager myself after I left message at the front desk of my problems.General manager and her assistant just gave 20,000 points two days refund and 10.00 off our bill.I contacted Bill Marriott's and nothing was done to satisfy me.Why would they not give me a credit for all the days I did not receive housekeeping.Hospitality is not at this hotel.When you dine in eating area no one greets you.If Bill Marriott knew this everyone would be fired.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 5
- Value:
- 1
Entertainment tip:
Short walk from hotel
You have every type of food and store that you would want and need within four blocks.
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