$86 Avg/night
Rate based on Check-in: Oct 10, 2014 Check-out: Oct 11, 2014

Crowne Plaza LOMBARD DOWNERS GROVE

3 stars
1250 Roosevelt Road, Glen Ellyn, IL 60137
Hotel Overview
Reviewer score
3.9
out of 5
34 reviews
Great staff!!'

Upon arrival staff very helpful room was ready. Requested an extra bed was brought in immediately... See full review

  • Cuki Suki
  • Aug 11, 2014
Nice place

Great staff, very helpful. The bed was very comfortable and room had everything I needed and... See full review

  • Perbrn
  • May 15, 2014
Welcome Message Our Green hotel in Glen Ellyn Offers Service and Comfort Located just off I-355 and near Chicago, the newly renovated Crowne Plaza Glen Ellyn - Lombard is the ideal hotel for both business and leisure travelers. With seven high-tech meeting rooms and convenient access to regional and Chicago's attractions, our hotel is the Place to Meet. Just minutes from the hotel's location you'll find corporate headquarters of McDonald's, Acxiom and Aramark which are fifteen minutes from our hotel in Glen Ellyn. You can leave the driving to us and use our complimentary shuttle to area companies and attractions within six miles check with the front desk for times and additional details. We are adjacent to several western suburbs; Downers Grove, Oakbrook, Wheaton, Lombard and Lisle. Wheaton College, Elmhurst College and Lewis University are all centrally located to the hotel. While staying with us, our leisure guests can easily visit area attractions that include the Morton Arboretum, Yorktown Center and Oakbrook Mall. You can fully relax in rooms that feature 32" LCD TVs. Must be 21 years of age to check in to the hotel.

Hotel Map

41.8594 -88.0385
Nearby airports
Chicago International OHare Airport, (ORD), 17.00, MI, NE; Midway Airport, (MDW), 25.00, MI;
Area description
Suburban, suburban

Amenities

  • WiFi
  • Free parking
  • Indoor pool
  • Non Smoking
General
Non Smoking
Pet friendly
Ice machine
Activities
Indoor pool
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
In-Room Safe
Car rental desk
FAX
Overhead projector
White board
Internet
WiFi
Parking
Free parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Outlet adapters
Sofa bed
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • College of Dupage: 2.2 mi

Dining

Glen Prairie
Glen Prairie Local Flavor Fine Food and Drink, our restaurant and bar, features an inspiring mix of creative American cuisine, natural elements and sustainable farming practices, by using locally grown, natural ingredients. Many gluten free items on our m
Glen Prairie
Award winning restaurant, Glen Prairie Local Flavor Fine Food & Drink. Weekly drink specials available - 99% of menu is or can be made Gluten Free

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (34)

Ratings and reviews for Crowne Plaza LOMBARD DOWNERS GROVE

Overall score

3.9 / 5
5.01.0
34 out of 34
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.2
Location:
3.8
Value:
4

91% would recommend to a friend.

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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

5
5.01.0
Cuki Suki
Cerritos California
Aug 11, 2014

Great staff!!'

Upon arrival staff very helpful room was ready. Requested an extra bed was brought in immediately room was very clean. The only thing I noticed was people who requested room service and left their plates out in the hallway were not picked up until the late evening, other then that everything was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

4
5.01.0
Geoff L
New York, NY
Jul 15, 2014

Great value

If this is the location you want, this is a very good value. The room was very nice overall. The couch and foot rest were a very nice touch. The staff was very courteous. We were not impressed with the bed though. It had big indentations on each side. Not great to share with someone and not good for my back problems.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
5
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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

3
5.01.0
Mighty Beanbone
Michigan
Jul 14, 2014

Good but needs a little attention!

Overall, it was a good stay. Beds very comfortable ! Rooms clean ! Staff very helpful ! Having said that, pool was too cold ,told management about problem. Never did get warm! No swimming ! That was one of the reason I picked the hotel.hallways were a little filthy . Plates and glasses at times left out in the hallway all day. The food at the hotel tasted great but small portions and too expensive . Tried once, did not try again . If they fix these issues, paying attention to detail, hotel would great !!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

3
5.01.0
Bebbadelaware
Delaware
Jun 23, 2014

Good Reliable Hotel

Pleasant experience that me our needs. Good location if visiting the western suburbs.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

4
5.01.0
Papa Loon
Lexington KY
May 27, 2014

Family visit to Wheaton/Chicago

Very nice hotel with courteous, helpful staff. Rooms are comfortable but a little on the small side. Free WiFi. The swimming pool is great. Nice breakfast buffet with friendly servers. Location is convenient to the western suburbs (Glen Ellyn and Wheaton) and about 45 minutes by car to downtown Chicago (depending on traffic). One does need a car to get to nearby restaurants and shops.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short drive from hotel

Nice restaurants in nearby towns.

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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

5
5.01.0
Perbrn
Carlinville, IL
May 15, 2014

Nice place

Great staff, very helpful. The bed was very comfortable and room had everything I needed and more. Maybe a more user friendly heating/A/C would've made it perfect. I'd definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

3
5.01.0
drivein89123
Business
Chicago, IL
Mar 17, 2014

UPDATE to drivein89123 post

In my previous review I stated the plethora of issues I had at this hotel. After speaking with the manager, Carl, he was very apologetic and concerned about the results of my stay. He was kind and listened to the complaints and problems the occurred. I now understand that this was not a normal occurrence at this hotel regarding the staff and other hotel guests.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

1
5.01.0
drivein89123
Business
Chicago, IL
Mar 17, 2014

NEVER AGAIN!

The hotel is clean, the room are modern and nicely done, and some of the staff is nice and accommodating. However, if you are looking for a quiet place to get a good nights rest DO NOT STAY HERE! There was a huge party going on at the hotel that continued into the hallways and rooms after hours. The front desk was nice enough to switch me to a suite that they said would be the quietest part of the hotel. Then at 2:00AM my downstairs neighbors decided to turn their room into a nightclub for a birthday party. The sound travel in this building is ridiculous. I called security to notify them of the problem. They came up to my newly appointed suite to tell me there was a party going on and basically there was nothing they could do about it. I packed my belongings and headed to the front desk. The gentleman at the front desk was talking to one of the attendants of the party who was complaining about the security guard interrupting their party and asked for him to be sent home. It was amazing to me that the front desk person was actually entertaining this disruptive guest's complaints. When the security guard informed him I would be leaving and I wanted my money back the front desk person told him that I would receive my refund. Mind you, I was standing right their and not once did he look at me. I was so disappointed in the outcome of my stay. People go to a hotel to relax and sleep. It is the hotel's responsibility to put in place polices that prevent issues like this.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

5
5.01.0
Veronicalia
Vancouver
Mar 16, 2014

Great experience

I stayed with my friends. The room was Neat and pretty. Furniture was very new and in good condition. Their Wifi is not speedy enough, but it did not affect the overall experience. It was a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
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Review of Crowne Plaza LOMBARD DOWNERS GROVE

Reviewer score

3
5.01.0
Bebbadelaware
Delaware
Mar 10, 2014

Reliable

Friendly staff, good location and value. Good for stay in western suburbs.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
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