Sheraton Suites Chicago Elk Grove

4 stars
View map of 121 Northwest Point Boulevard, 121 Northwest Point Boulevard, Elk Grove Village, IL 60007

Hotel Overview

3.7/5

Overall score

86%

Would recommend

Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4.3
Location:
4.1
Value:
3.9
The Sheraton Suites Chicago Elk Grove is ready to welcome you to a new level of comfort and warmth in the picturesque Northwest Point Office Park. We offer complimentary parking as well as peace and quiet in Elk Grove Village, a major suburb in Chicagos northwest corridor and only minutes away from the famous Woodfield Shopping Mall and Arlington Park Race Course. Additionally, the hotel is easily accessible from Interstate 90 and is just 8 miles from Chicago OHare International Airport (ORD). Each of our 251 soothing, earth-toned two-room suites features a living room with a sleeper sofa and a separate bedroom with the renowned Sheraton Sweet Sleeper® Bed for a restful nights sleep. And we can pamper canine companions with the Sheraton Sweet Sleeper Dog Bed. Keep your conversations flowing at our lobby connectivity hub. The Link@Sheraton(SM) experienced with Microsoft®—featuring complimentary High Speed Internet Access and a Starbucks® coffee shop—is a great place to connect with friends, family, and colleagues during downtime. After a long day, unwind in the fitness center, take a dip in the indoor and outdoor pools, or enjoy a massage at Marthas Vineyard Spa. Guests can meet up in the relaxing atmosphere of the Lobby Lounge Bar, or experience Junipers Restaurant, which offers a wide selection of delicious fare, from steak to seafood to pasta, as well as daily lunch specials and a salad bar buffet. Meeting planners will feel at home with our friendly, attentive service and comfortable, state-of-the-art meeting rooms. With more than 5,500 square feet of flexible function space, divisible into eight separate rooms, meeting visions will become reality. All spaces are equipped with High Speed Internet Access via a T1 line and serviced by in-house conference and audiovisual specialists.

Sheraton Suites Chicago Elk Grove Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • Pool
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Guest laundromat
In-Room Safe
Tour desk
Audio visual equipment
Parking
Parking
Accessibility
Wheel chair access
Room
Television with cable
Telephone
Mini bar
Microwave
Cribs available
Smoke detectors

Hotel Map

42.0366 -87.9813
Area served
City Center
Nearby airports
Midway Airport, (MDW), 61.16, KM; O'Hare International Airport, (ORD), 11.27, KM;
Area description
Suburban, Suburban

Dining

Junipers Restaurant
From steak to seafood to pasta, you'll find plenty of ways to satisfy your appetite in our casual Junipers Restaurant. Plus, we offer a salad bar buffet and Starbucks coffee.
Lobby Lounge Bar
Retreat to the relaxing atmosphere of our Lobby Lounge Bar where you'll find a full service bar, daily Happy Hour, and large screen TV.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (22)

Ratings and reviews for Sheraton Suites Chicago Elk Grove

Overall score

3.7 / 5
5.01.0
22 out of 22
Amenities:
3.8
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4.3
Location:
4.1
Value:
3.9

86% would recommend to a friend.

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

3
5.01.0
Artist guy
Business
Frankfort, IN
Jun 11, 2012

Art Show Old Town

I didn't realize that the net cost $9.95 a day extra. But when I tried to pay that and ended up talking to a tech. I could get my emails but I couldn't respond to any of them. I also had a $2.00 dollar a day charge that I still don't know what that was for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

3
5.01.0
Anonymous
Business
brooklyn, ny
Mar 9, 2011

Nice staff, decent hotel

Hotel has decent space, although has dated decorating. Indoor pool was ok, whirlpool was not hot. Staff was very helpful with all our questions. The hotel was also much further from downtown than we thought.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Woodfield mall is an amazing shopping experience and actually just a couple mins away.

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

4
5.01.0
Anonymous
Business
Livonia, Michigan
Jan 9, 2011

January business trip

I have used this hotel on many business trips for clients in the Chicago and Arlington Heights area. The location is excellent and the services the hotel provides are excellant. I believe that free internet access in the rooms would be beneficial. There currently is free access in the lobby, but there is a moderate charge for in room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

4
5.01.0
Anonymous
Business
Livonia MI
Dec 5, 2010

Business trip

The room was clean and comfortable and well worth the cost.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

5
5.01.0
Doc Johnson
Business
Alma Mi
Aug 8, 2010

Very nice

had grand daughter visited Elk Grove Village attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

4
5.01.0
Anonymous
Business
Greenville SC
Jul 26, 2010

Chicago

Rooms were clean and nice but a little tight on space. Great for 2 people but challenging with 2 additional kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

3
5.01.0
Anonymous
Business
Marion, In
Apr 5, 2010

Great Hotel

Great experience...no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

4
5.01.0
NEEDEDABRKMOM
Business
CHITOWN
Feb 27, 2010

Winter Blues Break

My son loved the pool and workout room and I loved not having to make breakfast the next day. The buffet was good but I thought it was a bit pricey. I was fine since it was part of my stay. I would of been upset with the price, not service if it wasn't part of the deal. The beds were yummy and the suites were comfortable. it was nice to get away even if we are locals, it felt like we were far far away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Not Applicable

Elk Grove Vlg. has a great movie theater that is closer and more direct, plus free refills on popcorn and soda : ) Coupons to Lego and other attractions in lobby.

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

4
5.01.0
Anonymous
Business
Madison, wis
Nov 17, 2009

Great place to meet family and friends

Walking into the room was a visual treat. We spent the next week in a new hotel in jamaica,we would have been happy to have our room here in place of our nice room in jamaica. (Weather excluded of course)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of Sheraton Suites Chicago Elk Grove

Reviewer score

2
5.01.0
Unhappy Wedding Guest
Business
Illinois
Jul 7, 2009

Great room, terrible service...

We stayed at this hotel after we had a wedding. To start to shuttle was over 2 HOURS late to get us from the reception, a group of about 10 of us had to sit on the curb. We had kept calling the hotel to find out where the driver was and they were RUDE!!! Off to bed we all finally went and come sun up their were kids RUNNING the halls, yelling at the top of their lungs, I had called the front desk the try to get them to do something, and once again, got to deal with the rude staff. Room was great, and clean. But I would NEVER go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

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