W Chicago Lakeshore ★★★★

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$132
avg/night
Rate and special offer based on
Check-in: Feb 18, 2016 Check-out: Feb 21, 2016

Upscale and Friendly Staff!

Would recommend Sun, Feb 21, 2010
Right from the time we arrived we were greeted with very friendly staff. The decor in the lobby and the room was very upscale. Our room was clean and had an incredible view of lake Michigan and Navy Pier. The down side was that the bathroom had a sliding door that had a gap in it as well as a window in the bathroom wall facing the living area that only had wood shutters on it. This was not very private when sharing a room with 3 other people! The pool was kind of small and had no hot tub. the Bliss spa had great services although they were sort of pricey for what you got. Overall a great experience!!

Dining

There are a few great restaurants a few blocks west for breakfast, lunch and dinner. They offer really great prices and excellent food and serving sizes!

| Chicago, IL Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Hotel W Chicago

Would not recommend Tue, Dec 8, 2009
the first girl that gave us our room keys was very friendly, like you would expect from a "nicer" hotel. the rooms were smaller than i thought, i specified i wanted a king, but got 2 twin beds. when i called to see what happened they said the hotel was full and to try again the next day, then they hung up. no "i apologize for the inconvenience" "i will see what i can do" "i am very sorry, but i will let you know as soon as there is a king available" and even when i went up to the concierge (two days later) the lady had her chin in the palm of her hand leaning against the computer like she was falling asleep... when i walked up she looked at me without moving her head, just her eyes and she had a "what do you want" attitude. she was 1 out of 3 concierge ladies i would describe as trying to help instead of just kind of a whatever attitude. the two younger guys were very nice and very friendly and helpful and a nice break to the service i had been having. walls were pretty thin (its an old days inn) . maybe it was a bad weekend to be there but i was VERY disappointed with customer service. they DID make good mojitos though.

Dining

timothy o tooles

| Mesa, AZ Couples

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 2 /5

Expensive but is it worth it ?

Would not recommend Tue, Nov 10, 2009
It is an expensive hotel with a lake view but the bathrooms are small, calcium stains in the sink an d no hot water to take a shower. Wow, that really surprised me. When I called in to confirm the reservation, they told me that I have two rooms booked? But cleared the mistake after couple of calls. I still could not believe the stains in the bathroom and no hot water. I will never go back to this hotel or recommend it to anyone.

| Lake shore drive, Chicago Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 1 /5

A pretty decent place to stay

Would recommend Tue, Nov 3, 2009
Had a nice time at the hotel for the most part. The room was really nice and very clean. The Acura program was great for complimentary one-way rides, but wasn't very well advertised. The one thing I would say is to call ahead and make sure that the W isn't hosting any parties that weekend. We were there over Halloween weekend and there were people yelling outside of our hotel room until almost 3:30 in the morning, with no one from the hotel managing the noise. It was not restful at all.

Money saver

The hotel offers free one-way rides to anywhere within a 5 mile radius through a program with Acura. Just make sure to make reservations and know about the operating hours.

| minneapolis, mn Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 3 /5

This hotel stinks, not worth the price

Would not recommend Mon, Nov 2, 2009
My boyfriend and I stayed at this hotel because its close to Navy Pier, where we were taking an Odyssey cruise for his bday. The room was on the 16th floor with no view, just a beige wall in front of the window. But they rant and raved about their spectacular views! Yeah right, what a laugh and a half. Now granted, it was halloween night, but it was so noisy. The walls are PAPER THIN! We could hear everything the people next door were saying, on both sides. Someone was playing loud music above our floor and we could hear the bass through our pillow. I had one of the worst nights in a hotel I have ever, which is really sad, since I've stayed at hotels all over Europe (where customer service is not that great). We called the desk twice and they said both times, "we'll send up hotel security." Nothing ever happened. They didn't care. We will never recommend or stay in a W or related hotels again. For $237 total it was a true disappointment to say the least. We would have had better luck on a park bench.

| Chicago, IL Couples

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 1 /5

very over priced

Would not recommend Wed, Sep 16, 2009
food and drinks were very over priced. check in lines were very long with few people available to assist. Not enough elevators.

Dining

Many reasonably priced resturants within walking distance.

| Seabrook NH Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 2 /5

The Best Way To Spend the Night

Would recommend Wed, Sep 2, 2009
We came into town for a show, and the hotel was like home for the night. Service was great, the room was nice, location was great. The only thing I didn't like was that I thought we were getting a room with one king bed, but we got two double beds instead (I checked my Orbitz confirmation afterward and saw that it didn't really specify).

Attractions

Navy Pier is right across the street.

| Lansing, MI Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

air and water show vacation

Would recommend Mon, Aug 17, 2009
Wow...we were right on Lake Shore Drive across the street from the air and water show. Thousands of people lined the streets and beaches for this fantastic event. It was fun just being part of it all and knowing we did not have to make a long trek home at the end of the day. We could have even seen the show from our room. A perfect weekend at the perfect hotel.

| St. Paul Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

modern and funky

Would recommend Thu, Aug 13, 2009
hotel was very funky and modern. great lobby, and great rooms with good view.

Dining

good sushi right down street on ontario

| winston-salem, nc Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Good view, Small rooms

Would recommend Wed, Aug 12, 2009
Everything was great, but the rooms were smaller than I expected. The dinning was a Five Star rating. Over all the hotel location was great, just min. to the Navy Peir.

| IN Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5