$119 Avg/night
Rate and special offer based on Check-in: Dec 20, 2014 Check-out: Dec 23, 2014

W Chicago - City Center

4 stars
172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
84 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

41.8794 -87.6332
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 28.97, KM; Midway Airport, (MDW), 12.87, KM;
Area description
Resort, Airport

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Reviewer score 4.0 out of 5
Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.
IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (84)

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
84 out of 84
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.3
Value:
3.6

80% would recommend to a friend.

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Anonymous
Business
WV
Aug 16, 2009

W City Center

Very young professional oriented except for the cost. Small rooms but pet friendly. Expensive compared to other options nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Young person
Business
Raleigh, NC
Jul 11, 2010

A complete review for a first timer

Basically you get a dorm room with a miniature bathroom. If you are of a large body size, you would have trouble maneuvering inside the standard ("Wonderful") room. It is advertised as a Botique hotel, but I would say it is like being in a "constant beer commercial". The lobby is interesting (nice change from the usual) but is mainly for a younger crowd. Older folks need not come to this hotel unless they want to be frustrated by sensory overload from music, blacklights and nightclub layout (even at 10am!). City noise like from the train could be bothersome...for us it was "ok" and not a problem. The valet service was phenomenal (expeditious and courteous). For our stay it was ALWAYS hard to find staff in the lobby for things like check-in/out and other room requests. A much better idea is to call them instead, even if you're sitting in the lobby! The people are definitely nice when you are able to find them. The room was small and unimpressive. Basic except for the 42inch TV/DVD/Safe which were useful amenities. I guess it was good for the downtown chicago location; plenty of resturaunts nearby but I recommend going near the lake shore side near the pier for better tourist activity. A business traveler would like the city center location. Comparing W city center vs. Lakeshore location...I would pick city center b/c of hotel itself, the lakeshore location for...location. Compared to other trips we've taken, this hotel was slightly better than 3 stars, definitely NOT a 4 star like we had anticipated. Would we stay here again? Probably not. Sorry. Maybe if the rooms were nicer/larger and staff easier to find in person.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Food is always near by (walking distance for chain resturaunts and a few hometown ones). Shopping and attractions are better near the Navy Pier and Magnificent mile (take a cab). Segway tour is a MUST. Well worth the cost for us but research your choice of which company in advance, and book after checking the weather. You don't want to get rained on. Our experience was unbelievably awesome!

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Anonymous
Business
Chicago,IL
Mar 20, 2011

Great Getaway With my Girlfriend

Hangout in Room. Room service. Its all good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Vissi
Business
Atlanta, GA
Sep 3, 2014

Okay, just okay.

Rooms are small for the large price I paid. Not much of a view from the room. Was missing some of the amenities that said were "included" in the room. It was just OKAY

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Andonis
Business
Boston
Jan 22, 2014

Weekend Winter Getaway

Location was perfect a quick walk from the Willis Tower and a few blocks away from Millenium Park. It was a pleasent stay, the staff was very friendly and the concierge were the most helpful. I look forward to returning again preferably in the summertime!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Yogi Mama
Business
Cincinnati, OH
Apr 28, 2014

Beautiful, Trendy Hotel - check in rough, rooms small

We stayed at the W for weekend getaway. We arrived early at 130pm and were told the room was not ready but they took our cellphone number and promised to call as soon as the room was ready - 3pm at the very latest. By 530, we still received no phone call & we tried to call the hotel but no answer. Upon returning, a very large group arrived - apparently they forgot to call us? They said all they had left were small cozy rooms even though we purchased a larger Wonderful rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
30's Traveler
Business
Miami, FL
May 9, 2009

EL every 15 minutes request high room

The W Chicago had a fantastic lobby with a nice and knowledgeable staff. The rooms were cool and ultra modern. The El passed too close (every 20 minutes) to my room and was unfortunately quite loud. The DVD/TV connections did not work either, I was told that new flatscreens were recently installed. The valet of over $50 a day is a complete ripoff considering downtown weekend street parking is free. The staff was all very accommodating and helpful. Great Hummus appetizer at the bar.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Renee'
Business
Chicago, IL
May 8, 2009

Great location, great service

I had a wonderful experience from my check-in to my check -out. The service from the staff, to the bar to housekeeping was all great. I would definitely recommend and stay again myself.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
CA
Aug 9, 2010

''Fantastic''

Great attendance and staff are very professional.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
black barbie
Business
Lexington, KY
Aug 30, 2010

Very pleased

The service, low light ambiance, theme, and architecture of the building are top notch. Loved how music in elevators changed to fit the time of day. We were booked in what turned out to probably (hopefully?) their smallest room- they were full, but said they could move us the next day, which is what happened. The new room was just fine, but you should be aware that they have at least 4 room layouts, not including any suites, etc. We met friends who had 2 other rooms, both bigger than our new room. The only other issue was the very cool temp. of the hallways ( I would guess in the low to mid 60's). Other than that, the experience was fantastic, and they serve a great breakfast (best french toast ever!) I would not hesitate to recommend this hotel to my friends, and hope to try their other Chicago hotel in the future! Thanks W for a great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Bella Nolte- exquisite and the real deal

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