$116 Avg/night
Rate and special offer based on Check-in: Apr 3, 2015 Check-out: Apr 5, 2015

W Chicago - City Center

4 stars
View map of 172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604

Hotel Overview

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
91 out of 91
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.3
Comfort:
3.9
Location:
4.2
Value:
3.6

79% would recommend to a friend.

Sort by:
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Mocha girl
Business
Chicago, Illinois
Aug 11, 2014

Wedding Weekend

I had a great time at the W Hotel. It was very trendy and right in the heart of everything. Word of advice do not rent a car... Just walk or taxi. Parking cost roughly $62.00 a night plus tipping the valet. The staff was friendly , the room was a hint small but nevertheless I would definitely stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Monica lynn
Business
Tampa, FL
Sep 2, 2014

Great location!

This hotel is in a great location when visiting the city and getting to see all that Chicago has to offer. The room was on the small size but that was expected. Very clean, only wish it had the amenities of other W hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Frenglish
Business
France
Dec 2, 2014

Frenglish

Stayed over a busy holiday weekend, Hotel is located near most downtown features. a bit close to the financial heart, but that was quiet on the weekend. Room was clean, well prepared and the staff was great in answering questions and helpful in resolving any issues.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Early Bedtime
Business
Los Angeles, CA
Dec 1, 2014

Party Hotel

The overall experience and quality of the hotel was nice. However, it is better for younger people that like to stay up and party. Lots of noise and commotion going on most of the night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Josh G.
Business
Columbus
Jan 6, 2015

Great Hotel Strange Location

Beautiful hotel, great staff. The bar was a good place to hang but relative to everything we did it was just in an odd location. Only complaint is our room had a view of the roof and nothing else. Id recommend this hotel for business travelers, not a vacation spot.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
JSand3
Business
Morristown
Feb 9, 2015

First Time Visiting Chi-Town

Great hotel, located in business district of town though, a little far from the night life.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

3
5.01.0
Bonita Lee
Business
Chicago
Apr 30, 2014

W hotel

Love it! And would recommend for others go stay. However, when we got there, the water pipes weren't working and the guest service guy upgraded us to. Bigger suite, and also provided water bottles for us.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

3
5.01.0
captjay21
Business
Dallas, TX, USA
Sep 27, 2011

Didnt clean my room!

The location was perfect! The amenities were lacking depth and not much room to move around in the hotel. Room was small but did the job, i would go back for the right deal!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

3
5.01.0
Sully27
Business
Milwaukee, WI, USA
Nov 22, 2011

Tiny, tiny room

The hotel room was very tiny. Forget about sharing the bathroom with anyone else, let alone be comfortable in there by yourself. The hotel had a nice decor but that didn't make up for the room size. While staying there my boyfriend and I had breakfast in the adjoining restaurant. The food was good but don't get coffee in there, we got charged $8 for two cups of coffee. For that price I could have gone to Starbucks and at least gotten espresso. The Acura Experience was nice but it only takes you to your destination, it does not pick you up from there. This will definitely not be my first choice of places to stay when going back to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

3
5.01.0
Dougie fresh of MN
Business
Minneapolis, MN
Jul 5, 2012

Nice Weekend Away

The hotel was clean and the staff was very helpful and friendly. Bar was dismal on weekend. Location was a little far away from the action so lots of walking was involved.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top