W Chicago - City Center

4 stars
172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
86 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

Hotel Map

41.8794 -87.6332
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 28.97, KM; Midway Airport, (MDW), 12.87, KM;
Area description
City Center, Urban

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.
The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (86)

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
86 out of 86
Amenities:
3.9
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.2
Value:
3.6

79% would recommend to a friend.

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Anonymous
Business
San Francisco, CA
Jun 27, 2011

Pretty good for the price

Despite the gimmicky nature of W Hotels in general, there are a lot of advantages. Well-situated in the middle of downtown Chicago, close to all major sights; would highly recommend to tourists. Staff are generally young and hip, but not necessarily knowledgeable. We got a good deal online so felt it was worth it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Convenient walk to everywhere.

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
sonz
Business
Madison, WI
May 2, 2011

Trendy Hot Spot

We were very impressed with both of our rooms. We had a "spectacular double" and a "spectacular king" and both were very nice. The decor is modern and the design of the room and its amenities are tailored to a young crowd (20's-30's) but the quality is excellent. The beds were very comfortable and the shower was quite satisfying. Both our rooms were large and had large bathrooms. Keep in mind as you plan what to pack that the hotel lobby can feel very clubby in the evening and you won't want to walk in wearing shorts or sweats. People at this hotel dress very well. We did not get to take advantage of the "Acura Service," but it sounded great. If you plan ahead, you can reserve the Acura drop-off service and someone will drive you from the hotel to any location within 5 miles for free in an Acura car. It fills up fast, however, so plan ahead. The hotel is in a great location in the Chicago loop and very close to Giordano's Pizza, the Sears tower, the Art Institute, Millenium Park, and plenty of starbucks, dunkin donuts, and argo tea's for breakfast. We had dinner a few blocks east at a German restaurant called the Berghoff, and it was very good. I highly recommend this hotel. It was very clean and comfortable, the staff was excellent, and it is in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

Use the Acura drop-off service offered at the hotel. It is a free service that drops you off at any location within 5 miles of the hotel!

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Anonymous
Business
Chicago,IL
Mar 20, 2011

Great Getaway With my Girlfriend

Hangout in Room. Room service. Its all good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
black barbie
Business
Lexington, KY
Aug 30, 2010

Very pleased

The service, low light ambiance, theme, and architecture of the building are top notch. Loved how music in elevators changed to fit the time of day. We were booked in what turned out to probably (hopefully?) their smallest room- they were full, but said they could move us the next day, which is what happened. The new room was just fine, but you should be aware that they have at least 4 room layouts, not including any suites, etc. We met friends who had 2 other rooms, both bigger than our new room. The only other issue was the very cool temp. of the hallways ( I would guess in the low to mid 60's). Other than that, the experience was fantastic, and they serve a great breakfast (best french toast ever!) I would not hesitate to recommend this hotel to my friends, and hope to try their other Chicago hotel in the future! Thanks W for a great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Bella Nolte- exquisite and the real deal

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Review of W Chicago - City Center

Reviewer score

2
5.01.0
Anonymous
Business
fl
Aug 29, 2010

Not too bad

Clean but too expensive. Very small room and batchroom.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

aquarium

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Anonymous
Business
Chicago, Illinois
Aug 26, 2010

Nice Hotel

Just wasn't what I expected.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Go out to eat and drink,save some money.

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Keeter
Business
Chicago, IL
Aug 24, 2010

Nice but noisy!!

The hotel is wonderful EXCEPT that it's right on the El train tracks! We were on the 20th floor, in room 2019, and it sounded like the train was right outside the window. The sound must be ricocheting off the other buildings. We were woken up several times during the night. Reminded me of that episode of I Love Lucy... Haha! Other than that the hotel is great! Nice rooms. Excellent staff. The bar is pricy! Weirdly enough, the same drinks are $2 cheaper at W Lakeshore. Cool feature is a partnership with Acura. You can schedule with the front desk for drop offs at locations around town instead of taking a cab. Probably saved $30 in cabs over the weekend. Bliss products in the bathrooms rocked!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
1
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Cibo Matto! Amazing Italian restaurant at The Wit. Also definitely go to their rooftop deck for before / after dinner drinks!

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
CA
Aug 9, 2010

''Fantastic''

Great attendance and staff are very professional.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
Australia
Aug 5, 2010

Visit to the Windy City

We had a great time at the hotel our only suggestion would be information in the room for things to do in Chicago brochures etc we were only there 3 days so wanted to maximize what we saw and had to ask for information all other aspects of the stay were wonderful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Not Applicable

When in Chicago get a $35 hop on hop off bus tour pass for 3 days then go to the water tower/tourist centre and plan the things you want to do in what order then getting around is easy and informative and all the attractions you wish to see are available

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
Milwaukee, WI
Jul 26, 2010

Great hotel, except for parking rates $$

Great hotel, but $51.00 for overnight parking is CRAZY! There is a self park lot just down the road that was $27.00

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park down the road for a much cheaper rate

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