$152 Avg/night
Rate and special offer based on Check-in: Nov 21, 2014 Check-out: Nov 24, 2014

W Chicago - City Center

4 stars
172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
84 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

41.8794 -87.6332
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 28.97, KM; Midway Airport, (MDW), 12.87, KM;
Area description
City Center, Urban

Recommendations for you

Customers who viewed W Chicago - City Center also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.
IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (84)

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
84 out of 84
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.3
Value:
3.6

80% would recommend to a friend.

Sort by:
Review of W Chicago - City Center

Reviewer score

5
5.01.0
jc4444
Business
Chicago, IL, USA
Mar 16, 2012

Great place

This hotel is in great location. The price is a little high but its worth it

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
ChuckP
Business
Los angeles
Aug 9, 2012

Nice property

The W Chicago has a great building and nice rooms. The fitness center was better than average. It seems like the staff is either lacking training or just losing their customer service excellence. What I mean by that is, I was actually challenged when waiting to check in at the front desk (standing there with my bags) "Do you have a question?" - I replied "no, I'm checking in" - like I was standing at a hotel front desk with bags waiting for a train? The hostess at the restaurant was clearly in a bad mood, which I'd prefer she was trained well enough not to make that obvious. She was sullen and bordering on rude. Overall it is still a nice place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
lucyg
Business
zimbabwe
Aug 22, 2012

Great night away!

We didn't spend much time in the hotel but were able to walk outside and have a wonderful time in downtown Chicago so easily. The concierge and all staff were so helpful, and we enjoyed several meals, shopping, and sites so easily! The room is small, but it feels absolutely worth the cost based on location and modernity. Recommend!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
ReviewerGuyEspecial
Business
middletown, new jersey
Aug 31, 2012

Good for center City or if you have somewhere to go outside of Chicago

Hotel is a 5 min walk from Union Station, so if your stay in Chicago involves going/seeing anyone outside of downtown, its very convenient to the Metra. Otherwise the the hotel is usual W experience... no great views in this one, but comfortable bed, good multimedia options in the room. But also as with the W...no free Wi-Fi - they really need to change that policy, its becoming a bigger reason not to choose a W hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
jwhi0207
Business
Chicago, Illinois
Dec 3, 2012

Nice Rooms! Great Staff!

Rooms were great. Very clean. Only downfall was that the rooms were kind of small.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
designer
Business
Des Moines, IA
Sep 26, 2013

Highly recommend

Really enjoyed my stay at this hotel. Staff was efficient and friendly. Lots of people to hold doors, hail cabs, check in and a very good concierge. Location is excellent, mere blocks from Union Station, Art Institute and great shopping. Restaurants very close and Starbucks and drugstores within a block or less. Room was clean, very comfortable bed, temperature, lighting etc. I even searched for the tag on the pillows to see what brand they were and just orderd some for home! It was very small which for the most part I didn't mind. Bath was pretty tight and room 707 could use just one more towel bar. :) The decor for the entire hotel is very contemporary which is fine but I find all the colored dim lighting to be a bit much. Also not wild about the perfumed lobby. Please note that this is an older building and sound travels from hallway and adjacent rooms. No hotel is perfect and I expect other guests to do their part to be respectful of others in hotel. Hotel staff informed me that exterior rooms are noisier than interior rooms which was wonderful of them.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
dshajkjfsa
Business
Illinois
Dec 2, 2013

European Style Hotel

Hotel staff was very friendly and accommodating. The hotel is very trendy, but it was almost a little too "clubby" for me. The room was clean and well decorated, but the rooms were quite small like european hotel rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
slowlaneswimmer
Business
Cleveland, Ohio
Dec 18, 2013

Excellent service

The service at this hotel is phenomenal. The concierge helped me schedule some services, and I made extensive use of room service. I also ate at the restaurant several times. The staff was wonderful. The room was also very well set up and comfortable. This is the second time I've stayed there and I really like it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Carlnchicago
Business
Dallas, TExas
May 9, 2009

Great Trip

The HOtel was great, but did not appear to be finished yet, still under construction. No Ice maker in the Ice room. but great room at a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
Atlanta, GA
Jul 10, 2010

Great Personnel & Slick Accomodations

perfect check in early too, liked all freindly staff dealt with, very honest conceriege, recs of food great as well and fantastic relaxing room,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Anonymous
Business
Charlotte, NC
Jul 9, 2009

So Chic

The rooms were very chic, but rather small! The staff was very accommodating and helpful in meeting our needs from telling us the best restaurants to visit to the best tours to visit around the city. The restaurant was wonderful for dinner and breakfast!!! They have the BEST garlic bread I've ever had. They also have a nontraditional tiramisu that is to die for. Even their sorbet was tasty and very original! For breakfast, their french toast with vanilla butter and chicken sausage was wonderful. I was very surprised to find that their room service did not live up to the same expectations. This location is close to the Sears Tower, Grant Park, and many other sights in Chicago. I would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top