$118 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 31, 2014

W Chicago - City Center

4 stars
172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
86 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
In The Heart Of The Loop. Welcome to that toddlin' town. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower (Formerly the Sears Tower), the Chicago Art Institute, music at Millennium Park, and the theater district. Step out – the Windy City surrounds you. Work, Play, Unwind. Our technology, creative cuisine and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body and unwork the mind at FIT, our 24/7 gym. Or indulge in an in-room shiatsu session. Relax And Stay Wired. Retreat from the bustle of Chi-town into the serenity of our 403 guest rooms. Dive into the comfort of our signature pillowtop mattresses, 350-thread-count sheets and down comforters. Connect with High Speed Internet Access – all rooms are wired.

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Reviewer score 3.3 out of 5
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W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.
The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (86)

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
42 out of 86
Amenities:
3.8
Room cleanliness:
4.5
Hotel staff:
4.2
Room comfort:
4
Location:
4.1
Value:
3.7

79% would recommend to a friend.

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Frenglish
Business
France
Dec 2, 2014

Frenglish

Stayed over a busy holiday weekend, Hotel is located near most downtown features. a bit close to the financial heart, but that was quiet on the weekend. Room was clean, well prepared and the staff was great in answering questions and helpful in resolving any issues.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Vissi
Business
Atlanta, GA
Sep 3, 2014

Okay, just okay.

Rooms are small for the large price I paid. Not much of a view from the room. Was missing some of the amenities that said were "included" in the room. It was just OKAY

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Mocha girl
Business
Chicago, Illinois
Aug 11, 2014

Wedding Weekend

I had a great time at the W Hotel. It was very trendy and right in the heart of everything. Word of advice do not rent a car... Just walk or taxi. Parking cost roughly $62.00 a night plus tipping the valet. The staff was friendly , the room was a hint small but nevertheless I would definitely stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

5
5.01.0
Maria Isabel
Business
Bronx, NY
Jun 17, 2014

Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Picky Nicky
Business
Bay Area, California
Jun 12, 2014

Great location and cozy room!

Great location, easy access to subway and/or walking distance to attractions. I stayed here for a wedding and thought it was reasonably priced for a nice hotel in downtown Chicago. The room was beautiful. Only thing I'd note was that the basic room was a little small, but probably comparable to similar hotels. Would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Time-saving tip: Short walk from hotel

The L is just a few minutes walk away!

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Yogi Mama
Business
Cincinnati, OH
Apr 28, 2014

Beautiful, Trendy Hotel - check in rough, rooms small

We stayed at the W for weekend getaway. We arrived early at 130pm and were told the room was not ready but they took our cellphone number and promised to call as soon as the room was ready - 3pm at the very latest. By 530, we still received no phone call & we tried to call the hotel but no answer. Upon returning, a very large group arrived - apparently they forgot to call us? They said all they had left were small cozy rooms even though we purchased a larger Wonderful rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Andonis
Business
Boston
Jan 22, 2014

Weekend Winter Getaway

Location was perfect a quick walk from the Willis Tower and a few blocks away from Millenium Park. It was a pleasent stay, the staff was very friendly and the concierge were the most helpful. I look forward to returning again preferably in the summertime!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
dshajkjfsa
Business
Illinois
Dec 2, 2013

European Style Hotel

Hotel staff was very friendly and accommodating. The hotel is very trendy, but it was almost a little too "clubby" for me. The room was clean and well decorated, but the rooms were quite small like european hotel rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
JaneDavid
Business
NYC
Nov 4, 2013

ok, but

Two compalints. First, was morning coffee. When it ran out on Saturday morning at 8:30am it took 20 minutes after stadff was told urn was empty before the urn was re-filled. One conciege is not enough at certian times. Otherwise, everything was fine but nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of W Chicago - City Center

Reviewer score

3
5.01.0
grafguy86
Business
St. Louis, MO
Oct 23, 2012

Poor Room Value

I understand that this hotel is in downtown chicago, but the room was tiny, and looked no nicer than a Holiday Inn Express. Other rooms looked really cool and updated, but ours looked like it was stuck in the 90s...everything was tan/beige color. Overall poor value for the price you pay. Additionally a room was not available to us at check in and we had to wait 45 minutes to get a room. Luckily they gave us some free drink tickets so we had something to do while we waited.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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