$146 Avg/night
Rate and special offer based on Check-in: Nov 23, 2014 Check-out: Nov 26, 2014

W Chicago - City Center

4 stars
172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
84 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

41.8794 -87.6332
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 28.97, KM; Midway Airport, (MDW), 12.87, KM;
Area description
City Center, Urban

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Reviewer score 4.0 out of 5
Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.
IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (84)

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
84 out of 84
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
3.9
Location:
4.3
Value:
3.6

80% would recommend to a friend.

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Bonita Lee
Business
Chicago
Apr 30, 2014

W hotel

Love it! And would recommend for others go stay. However, when we got there, the water pipes weren't working and the guest service guy upgraded us to. Bigger suite, and also provided water bottles for us.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
captjay21
Business
Dallas, TX, USA
Sep 27, 2011

Didnt clean my room!

The location was perfect! The amenities were lacking depth and not much room to move around in the hotel. Room was small but did the job, i would go back for the right deal!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Sully27
Business
Milwaukee, WI, USA
Nov 22, 2011

Tiny, tiny room

The hotel room was very tiny. Forget about sharing the bathroom with anyone else, let alone be comfortable in there by yourself. The hotel had a nice decor but that didn't make up for the room size. While staying there my boyfriend and I had breakfast in the adjoining restaurant. The food was good but don't get coffee in there, we got charged $8 for two cups of coffee. For that price I could have gone to Starbucks and at least gotten espresso. The Acura Experience was nice but it only takes you to your destination, it does not pick you up from there. This will definitely not be my first choice of places to stay when going back to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Dougie fresh of MN
Business
Minneapolis, MN
Jul 5, 2012

Nice Weekend Away

The hotel was clean and the staff was very helpful and friendly. Bar was dismal on weekend. Location was a little far away from the action so lots of walking was involved.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Chev trout
Business
Pittsburgh pa
Jun 12, 2012

Wasn't normal as my last

The room was nice staff was really nice but T was alittle diff then my other experiences in other W hotel but I can say that I enjoy the W experience so I'll be going to another on my next trip

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Clubs are nice

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
grafguy86
Business
St. Louis, MO
Oct 23, 2012

Poor Room Value

I understand that this hotel is in downtown chicago, but the room was tiny, and looked no nicer than a Holiday Inn Express. Other rooms looked really cool and updated, but ours looked like it was stuck in the 90s...everything was tan/beige color. Overall poor value for the price you pay. Additionally a room was not available to us at check in and we had to wait 45 minutes to get a room. Luckily they gave us some free drink tickets so we had something to do while we waited.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
JaneDavid
Business
NYC
Nov 4, 2013

ok, but

Two compalints. First, was morning coffee. When it ran out on Saturday morning at 8:30am it took 20 minutes after stadff was told urn was empty before the urn was re-filled. One conciege is not enough at certian times. Otherwise, everything was fine but nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
marifli 2
Business
clevalnd
May 26, 2014

room

For the price of this hotel they could of placed a coffee maker in the room. In addition some bigger bottles of shampoo/ condtitioner and a continental breakfast would of been nice. Otherwise I would recomend another hotel for less and better amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
uber business mom
Business
new york, ny
Sep 29, 2009

Great lobby, not so great rooms

I had a terrible time trying to access the free wireless in the lobby. Didn't work for me at all. Wound up having to pay from my room and even that was a more complicated process than it should of been. There was no dresser, and only a wee bit of closet space. We had a periodic loud bang in the bathroom that would wake you up. The staff was great, very attentive and eager to help. The housekeeping wasn't very thorough, they left half empty coffee cups in the room and soda cans. There was not enough space for 2 of us to eat in the room so room service was straight off the bed. I think this hotel is fine if you need a place to crash and party, but doesn't quite measure up for the business traveler.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

second city

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
Keeter
Business
Chicago, IL
Aug 24, 2010

Nice but noisy!!

The hotel is wonderful EXCEPT that it's right on the El train tracks! We were on the 20th floor, in room 2019, and it sounded like the train was right outside the window. The sound must be ricocheting off the other buildings. We were woken up several times during the night. Reminded me of that episode of I Love Lucy... Haha! Other than that the hotel is great! Nice rooms. Excellent staff. The bar is pricy! Weirdly enough, the same drinks are $2 cheaper at W Lakeshore. Cool feature is a partnership with Acura. You can schedule with the front desk for drop offs at locations around town instead of taking a cab. Probably saved $30 in cabs over the weekend. Bliss products in the bathrooms rocked!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
1
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Cibo Matto! Amazing Italian restaurant at The Wit. Also definitely go to their rooftop deck for before / after dinner drinks!

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