$116 Avg/night
Rate and special offer based on Check-in: Apr 3, 2015 Check-out: Apr 5, 2015

W Chicago - City Center

4 stars
View map of 172 West Adams Street, 172 West Adams Street, Chicago, IL 60603-3604

Hotel Overview

Reviewer score
3.8
out of 5
91 reviews
Hip

Good Vibe, Nice room.... Ipod dock was useless, since no one has an iphone 4 anymore. No parking... See full review

  • Erica W.
  • Dec 30, 2014
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

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W Chicago - City Center Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Guest laundromat
Security
Wake-up service
In-Room Safe
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Dining

IPO
Hello, downtown decadence. Welcome to IPO, which boasts new urban cuisine and contemporary American flavors. With the Loop as its backdrop, it’s a favorite for the downtown 9-5 set and theater-goers.
The Living Room Bar
Not your ordinary living room. DJs, games, wireless high speed internet access, a colorful W Signature drink list, and full bottle service will keep you entertained for hours.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for W Chicago - City Center

Overall score

3.9 / 5
5.01.0
18 out of 91
Amenities:
3.9
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
3.8
Location:
4.4
Value:
3.8

83% would recommend to a friend.

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Review of W Chicago - City Center

Reviewer score

5
5.01.0
wine taster
Business
N/A
Dec 16, 2014

Great Hotel

Hotel was great and I got a free upgrade to a room on the 20th floor away from the street traffic.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

5
5.01.0
Bus Traveler to Chicago
Business
Chicago
Mar 7, 2014

Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any business traveler

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
slowlaneswimmer
Business
Cleveland, Ohio
Dec 18, 2013

Excellent service

The service at this hotel is phenomenal. The concierge helped me schedule some services, and I made extensive use of room service. I also ate at the restaurant several times. The staff was wonderful. The room was also very well set up and comfortable. This is the second time I've stayed there and I really like it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

5
5.01.0
achris
Business
NYC
Apr 14, 2013

Elogent and comfortable

I dont stay at a W to get my but kissed. But i do enjoy having a great room and magnificeny ambiance in the lobby. The lobby really takes it to the next level. Fpr another great stay, this had every point gpog for it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
ChuckP
Business
Los angeles
Aug 9, 2012

Nice property

The W Chicago has a great building and nice rooms. The fitness center was better than average. It seems like the staff is either lacking training or just losing their customer service excellence. What I mean by that is, I was actually challenged when waiting to check in at the front desk (standing there with my bags) "Do you have a question?" - I replied "no, I'm checking in" - like I was standing at a hotel front desk with bags waiting for a train? The hostess at the restaurant was clearly in a bad mood, which I'd prefer she was trained well enough not to make that obvious. She was sullen and bordering on rude. Overall it is still a nice place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Norte
Business
Santiago, Chile
Jul 25, 2012

Excellent location

Excellent location in the heart of The Loop. The decoration is a little unusual for a hotel, but it was a nice surprise. The room was clean and the staff was kind.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
FrankJVC
Business
Santiago, Chile
Jul 8, 2012

It's a club? No an hotel

It was very good. At first,it looked like a club. But overall it's a great place to stay. it's right in the middle of the loop. Great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Long walk from hotel

Go to the Magnificent Mile, or State St.

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Review of W Chicago - City Center

Reviewer score

4
5.01.0
Trainguy
Business
Boston
May 29, 2012

W Hotel: good but in a deadzone on the weekend

Good hotel, close to Sears Tower & Millennium Park but neighborhood is dead on weekend. Doormen are not always present so luggage help is hit/miss. Lobby is insanely packed w furniture making luggage navigation a challenge. No restroom near bar/restaurant in lobby - its annoyingly upstairs but at least it is not nearly dark lobby restrooms in DC's W hotel! The elevators maintains W's annoying habit of requiring a key swipe to access your floor. Chicago W Staff is friendly but not nearly as outgoing as W staff in DC. Those folks are great! Guest Room has several power outlets and had fairly bright lighting finally! However the carpet is oddly rough and scratchy on bare feet. Beware that the clock radio iPhone dock doesn't actually charge 4G or 4S iPhones. The stepless shower isn't built correctly so like ones at the W in DC, anything on floor gets wet even 5-8 feet away...At least this had a curtain! Room was blessedly quiet!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Take a cab to O'Hare

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Review of W Chicago - City Center

Reviewer score

5
5.01.0
jc4444
Business
Chicago, IL, USA
Mar 16, 2012

Great place

This hotel is in great location. The price is a little high but its worth it

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of W Chicago - City Center

Reviewer score

3
5.01.0
captjay21
Business
Dallas, TX, USA
Sep 27, 2011

Didnt clean my room!

The location was perfect! The amenities were lacking depth and not much room to move around in the hotel. Room was small but did the job, i would go back for the right deal!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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