W Chicago - City Center

Very young professional oriented except for the cost. Small rooms but pet friendly. Expensive compared to other options nearby.

The room and bathroom were uncomfortably small. It was hard to turn around in the bathroom and the room gave me claustrophobia. Also, the BIG flat screen TV was on the side wall and the only way to watch it was to twist your neck sideways or sit sideways on the bed.

This hotel is in a great location right in the loop next to the Sears Tower. Close to bus and train lines, lots of fun things to do, easy commute to both ball parks and navy pier. The rooms are very nice and very clean. The staff is a bit rude and act as if you are dumber than a rock. Out of towners beware. After check-in the trip was great.

The rooms were very chic, but rather small! The staff was very accommodating and helpful in meeting our needs from telling us the best restaurants to visit to the best tours to visit around the city. The restaurant was wonderful for dinner and breakfast!!! They have the BEST garlic bread I've ever had. They also have a nontraditional tiramisu that is to die for. Even their sorbet was tasty and very original! For breakfast, their french toast with vanilla butter and chicken sausage was wonderful. I was very surprised to find that their room service did not live up to the same expectations. This location is close to the Sears Tower, Grant Park, and many other sights in Chicago. I would definitely stay here again!

Overall, we enjoyed the hotel. We stayed for the Taste of Chicago and a Cubs game. Close proximity to public transit was a plus and the hotel was clean. Very modern and a little dark for our tastes. Also, we had some noise from the El in our room. Nothing that my earplugs did not cancel out, but I could see it bothering some people.

We booked the hotel because we got a great rate for a 4 star hotel and don't have the chance to see that many stars very often. Our favorite thing about the hotel was the exceptional service provided by all of the staff. Absolutely outstanding and friendly - not forced - from check in to check out. There was a prom in the hotel that night so we expected some noise and that the staff would've had their hands full. Not true at all! We had ice brought to the room just minutes after calling for it (the machine on our floor wasn't working) and the rooms were very insulated so there was no noise. The room was pretty small but not unexpectedly so for the city and for the price. The bathroom was too small for anyone's comfort and would keep me from staying more than a night or two. Our friends' room down the hall just a bit had a larger bathroom so that would have solved my only real negative about the place. All in all, a very nice place to stay.

The HOtel was great, but did not appear to be finished yet, still under construction. No Ice maker in the Ice room. but great room at a great location.

The W Chicago had a fantastic lobby with a nice and knowledgeable staff. The rooms were cool and ultra modern. The El passed too close (every 20 minutes) to my room and was unfortunately quite loud. The DVD/TV connections did not work either, I was told that new flatscreens were recently installed. The valet of over $50 a day is a complete ripoff considering downtown weekend street parking is free. The staff was all very accommodating and helpful. Great Hummus appetizer at the bar.

I had a wonderful experience from my check-in to my check -out. The service from the staff, to the bar to housekeeping was all great. I would definitely recommend and stay again myself.

The price was fine. Location was perfect. Room was tiny and bathroom minute.