W Chicago - City Center

4 stars
172 West Adams Street, Chicago, IL 60603-3604
Hotel Overview
Reviewer score
3.8
out of 5
122 reviews
Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay! See full review

  • Maria Isabel
  • Jun 17, 2014
Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any... See full review

  • Bus Traveler to Chicago
  • Mar 7, 2014
Beaux-arts glamour in the Loop

Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.

Highlights
  • Located in the heart of the Financial District
  • Close to landmarks like Willis Tower, theater district and the Art Institute
  • Urban chic guest rooms
  • DJ-driven bar and specialty cocktails in The Living Room Bar
  • 24-hour amenities like room service, a business center, SWEAT fitness center and a DVD library
Rooms

Jewel-toned colored accent pieces like purple chaises and red throw pillows contrast white walls and linens in minimalist studio and suite-sized guest rooms. Like all W properties, the rooms, which vary in layout depending on the floor, are stocked with standards like Bliss spa products and plump W feather beds with pillow-top mattresses. Crisp 350-count sheets and down comforters invite after a long day of business meetings. Suites mimic hip city apartments with wet bars, parlors and sleek 42-inch flat-screen TVs.

Features

The Living Room Bar skews to professionals who would rather people-watch and listen to the DJ set than spend an evening alone in their room. The bar, with a gold-leaf ceiling and ivory leather arm chairs, is the place to linger with a martini or consult your smartphone. Wireless access is free in the lobby.

Given its location near the Board of Trade and Chicago Mercantile Exchange, IPO, which stands for initial public offering, certainly deserves the award for best-named restaurant in Chicago. Flavorwise, expect contemporary dishes that trot the globe, including small plates such as seared scallops with chorizo, sofrito and chervil, plus chocolate and popcorn with peaches, mint, brown butter, corn sorbet and fleur de sel.

Transportation
  • O'Hare International Airport (18 miles)
  • Midway Airport (11 miles)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (Quincy/Wells to Midway)
  • McCormick Place Convention Center (8 minutes)
Attractions
  • Chicago Board of Trade
  • Chicago Mercantile Exchange
  • Loop
  • Cadillac Palace Theater
  • State Street
  • Jewelers Row
  • Millennium Park
Business
  • 10 function rooms covering 12,000 square feet
  • 24-hour business center with Mac and IBM computers, high-speed Internet access, copy, print, scan and faxing capabilities
  • Cisco TelePrescence Suite available for teleconferencing offsite employees around the world
  • Wi-Fi access
  • Meeting specialists to plan events
Policies and Fees
  • Starting 1 Jul, the hotel will charge parking fees as follows: $24 USD per two hours; $31 USD per six hours and $60 USD per 24 hours
  • The hotel does not accept guests below 21 years old.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

W Chicago - City Center Rooms

Wonderful
Description not provided

Amenities

  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
24 hour security
Dining
Bar/Lounge
Restaurant
Coffee maker in room
24 hour room service
Room service
Services
24 hour front desk
Business center
Laundry service
Express check in
Express checkout
Childcare Service
Wake-up service
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Audio visual equipment
Parking
Valet parking
Accessibility
Accessible facilities
Room
Cordless phone
Safe
AM/FM alarm clock
Hairdryer in room
Fire alarm with light
Cribs available
Iron
Ironing board

Hotel Map

41.8794 -87.6332
Nearby airports
Chicago Midway Airport, (MDW), 8.00, MI; Chicago O'Hare International Airport, (ORD), 15.00, MI;
Area description
Downtown

Nearby points of interest

  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Board of Trade: 0.1 mi
  • Willis Tower (Sears Tower): 0.1 mi
  • Chicago Mercantile Exchange: 0.3 mi
  • Bank of America Theatre: 0.3 mi
  • Opera House: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • State Street: 0.3 mi
  • Harold Washington Library: 0.4 mi
  • Union Station: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Symphony Center: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Macys: 0.4 mi
  • Chicago Architecture Foundation: 0.4 mi
  • Printers Square: 0.5 mi
  • Auditorium Building: 0.5 mi
  • Art Institute of Chicago: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Cloud Gate: 0.6 mi
  • Harold Washington College: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Marina City: 0.6 mi
  • Harris Theater: 0.7 mi
  • Grant Park: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Museum of Broadcast Communications: 0.7 mi
  • Buckingham Fountain: 0.8 mi
  • Wrigley Building: 0.8 mi
  • Yacht Club: 0.9 mi
  • Tribune Tower: 0.9 mi
  • Hull House Museum: 0.9 mi
  • North Michigan Avenue: 1 mi
  • Chicago - Mag Mile - Wacker Dr: 1 mi
  • Terra Museum of American Art: 1.1 mi
  • Holy Name Cathedral: 1.2 mi
  • Museum of Holography: 1.2 mi
  • UIC Pavilion: 1.2 mi
  • Field Museum of Natural History: 1.2 mi
  • Shedd Aquarium: 1.3 mi
  • Seneca Park: 1.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (122)

Ratings and reviews for W Chicago - City Center

Overall score

3.8 / 5
5.01.0
122 out of 122
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
3.8
Location:
4.2
Value:
3.6

78% would recommend to a friend.

Sort by:
Review of W Chicago - City Center

Reviewer score

5
5.01.0
Maria Isabel
Bronx, NY
Jun 17, 2014

Great couple getaway

Friendly Staff, clean and spacious rooms. W Chicago city center is the place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Picky Nicky
Bay Area, California
Jun 12, 2014

Great location and cozy room!

Great location, easy access to subway and/or walking distance to attractions. I stayed here for a wedding and thought it was reasonably priced for a nice hotel in downtown Chicago. The room was beautiful. Only thing I'd note was that the basic room was a little small, but probably comparable to similar hotels. Would definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: Short walk from hotel

The L is just a few minutes walk away!

Review of W Chicago - City Center

Reviewer score

3
5.01.0
marifli 2
clevalnd
May 26, 2014

room

For the price of this hotel they could of placed a coffee maker in the room. In addition some bigger bottles of shampoo/ condtitioner and a continental breakfast would of been nice. Otherwise I would recomend another hotel for less and better amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
1
Review of W Chicago - City Center

Reviewer score

3
5.01.0
Bonita Lee
Chicago
Apr 30, 2014

W hotel

Love it! And would recommend for others go stay. However, when we got there, the water pipes weren't working and the guest service guy upgraded us to. Bigger suite, and also provided water bottles for us.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of W Chicago - City Center

Reviewer score

4
5.01.0
Yogi Mama
Cincinnati, OH
Apr 28, 2014

Beautiful, Trendy Hotel - check in rough, rooms small

We stayed at the W for weekend getaway. We arrived early at 130pm and were told the room was not ready but they took our cellphone number and promised to call as soon as the room was ready - 3pm at the very latest. By 530, we still received no phone call & we tried to call the hotel but no answer. Upon returning, a very large group arrived - apparently they forgot to call us? They said all they had left were small cozy rooms even though we purchased a larger Wonderful rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Review of W Chicago - City Center

Reviewer score

5
5.01.0
Bus Traveler to Chicago
Business
Chicago
Mar 7, 2014

Great Time

Staff was wonderful - location was convient. Music for lobby was different but I'd recommend to any business traveler

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

4
5.01.0
Andonis
Boston
Jan 22, 2014

Weekend Winter Getaway

Location was perfect a quick walk from the Willis Tower and a few blocks away from Millenium Park. It was a pleasent stay, the staff was very friendly and the concierge were the most helpful. I look forward to returning again preferably in the summertime!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of W Chicago - City Center

Reviewer score

4
5.01.0
slowlaneswimmer
Business
Cleveland, Ohio
Dec 18, 2013

Excellent service

The service at this hotel is phenomenal. The concierge helped me schedule some services, and I made extensive use of room service. I also ate at the restaurant several times. The staff was wonderful. The room was also very well set up and comfortable. This is the second time I've stayed there and I really like it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of W Chicago - City Center

Reviewer score

4
5.01.0
dshajkjfsa
Illinois
Dec 2, 2013

European Style Hotel

Hotel staff was very friendly and accommodating. The hotel is very trendy, but it was almost a little too "clubby" for me. The room was clean and well decorated, but the rooms were quite small like european hotel rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of W Chicago - City Center

Reviewer score

3
5.01.0
JaneDavid
NYC
Nov 4, 2013

ok, but

Two compalints. First, was morning coffee. When it ran out on Saturday morning at 8:30am it took 20 minutes after stadff was told urn was empty before the urn was re-filled. One conciege is not enough at certian times. Otherwise, everything was fine but nothing special.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
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