Hotel Overview
Great Stay
Our room was a very comfortable and well appointed room. It was conveniently located and the...
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-
Steveg
- Jan 17, 2012
W in Chicago
First off, realize there's 2 W's in Chicago. We made the mistake of thinking there was only 1, so...
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-
GregI
- Nov 22, 2011
Beaux-arts glamour in the Loop
Awash in spotlights and marked by a big red W, this Loop hotel makes a fashionable statement in the Windy City. Fusing modern touches with classic Chicago architecture, the AAA four diamond property drips with drama. From the grand lobby boasting marble pillars and a vaulted ceiling, there's a sense of history at the W Chicago City Center with a nod to Chicago's role in modern architecture. Guest rooms ooze signature Starwood style, while a convenient location in the Financial District near theaters appeals to business and leisure travelers.
Hotel Map
172 West Adams Street, Chicago, IL 60603-3604
- Nearby airports
- Chicago Midway Airport, (MDW), 8.00, Mile; Chicago O'Hare International Airport, (ORD), 15.00, Mile
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- 24 Hour Room Service
- 24 Hour Security
- AM/FM Alarm Clock
- Audio Visual Equipment
- Babysitting/Child services
- Coffee Maker in Room
- Concierge
- Cordless Phone
- Cribs Available
- Express Check In
- Express Checkout
- Fitness center
- Fitness center or spa
- Hairdryer in Room
- Handicapped Rooms/Facilities
- High-speed Internet
- Internet Access
- Iron
- Ironing Board
- Laundry/Valet Services
- Lounge
- Meeting/Banquet Facilities
- Parking
- Restaurant
- Room Service
- Safe
- Safe Deposit Box
- Valet Parking
- Wake-up Service
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (56)
Ratings and reviews for W Chicago - City Center
- All travelers (56) 3.9 / 5
- Business (9) 3.3 / 5
- Couples (29) 3.8 / 5
- Families (1) 5 / 5
- Friends (7) 4.3 / 5
- Singles (8) 3.8 / 5
- Amenities:
- 3.9
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.3
- Room comfort:
- 3.9
- Location:
- 4.3
- Value:
- 3.6
79%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Pete57
Fantastic Atmosphere/Staff
Loved our time at the W, will return one of these days, a nice relax atmosphere
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Steveg
Great Stay
Our room was a very comfortable and well appointed room. It was conveniently located and the complimentary limo was a pleasant surprise.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
HOLLY WOOD
COUPLE RETREAT
5 STAR SERVICE ALL THE WAY FROM THE TIME WE PULLED UP TO THE FRONT DOOR.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
RUTHCHRIS STEAKHOUSE
Reviewer score
Would recommend
GregI
W in Chicago
First off, realize there's 2 W's in Chicago. We made the mistake of thinking there was only 1, so half of our group was at the Lakeview location. This location is good, but compared to the other one, it's not even close. Ours was still nice and comfy, nice staff and very nice amenities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would not recommend
Sully27
Tiny, tiny room
The hotel room was very tiny. Forget about sharing the bathroom with anyone else, let alone be comfortable in there by yourself. The hotel had a nice decor but that didn't make up for the room size. While staying there my boyfriend and I had breakfast in the adjoining restaurant. The food was good but don't get coffee in there, we got charged $8 for two cups of coffee. For that price I could have gone to Starbucks and at least gotten espresso. The Acura Experience was nice but it only takes you to your destination, it does not pick you up from there. This will definitely not be my first choice of places to stay when going back to Chicago.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 1
- Location:
- 4
- Value:
- 2
Reviewer score
Would recommend
MereMac
Awesome weekend
Welcoming and easy! I loved the decor and the atmosphere.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Long walk from hotel
Take a taxi
Reviewer score
Would recommend
captjay21
Didnt clean my room!
The location was perfect! The amenities were lacking depth and not much room to move around in the hotel. Room was small but did the job, i would go back for the right deal!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
tino
comfy and classy!
Taste of Chicago! Close to everything you would want In Chicago!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
lunatic
Pretty good for the price
Despite the gimmicky nature of W Hotels in general, there are a lot of advantages. Well-situated in the middle of downtown Chicago, close to all major sights; would highly recommend to tourists. Staff are generally young and hip, but not necessarily knowledgeable. We got a good deal online so felt it was worth it.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Convenient walk to everywhere.
Reviewer score
Would recommend
sonz
Trendy Hot Spot
We were very impressed with both of our rooms. We had a "spectacular double" and a "spectacular king" and both were very nice. The decor is modern and the design of the room and its amenities are tailored to a young crowd (20's-30's) but the quality is excellent. The beds were very comfortable and the shower was quite satisfying. Both our rooms were large and had large bathrooms. Keep in mind as you plan what to pack that the hotel lobby can feel very clubby in the evening and you won't want to walk in wearing shorts or sweats. People at this hotel dress very well. We did not get to take advantage of the "Acura Service," but it sounded great. If you plan ahead, you can reserve the Acura drop-off service and someone will drive you from the hotel to any location within 5 miles for free in an Acura car. It fills up fast, however, so plan ahead. The hotel is in a great location in the Chicago loop and very close to Giordano's Pizza, the Sears tower, the Art Institute, Millenium Park, and plenty of starbucks, dunkin donuts, and argo tea's for breakfast. We had dinner a few blocks east at a German restaurant called the Berghoff, and it was very good. I highly recommend this hotel. It was very clean and comfortable, the staff was excellent, and it is in a great location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
In Hotel
Use the Acura drop-off service offered at the hotel. It is a free service that drops you off at any location within 5 miles of the hotel!
