Hotel Overview
nice quiet comfy hotel
Very comfortable, pleasantly upgraded, friendly staff, good quiet location.
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Ruddi
- Jan 23, 2012
Amazing Location, but basically average.
This hotel was pretty dated and small, but we only needed to sleep and shower there. This was...
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TonyST
- Jan 21, 2012
Charming and convenient Chicago hotel with free breakfast and Internet
A historic 1920s building adds to the European flavor of this boutique hotel in the exclusive Lincoln Park and Lakeview neighborhoods of Chicago. The Willows Hotel features French reproduction furniture in the lobby, where guests enjoy coffee and tea service with their afternoon cookies. Wake in one of 55 cozy rooms and meander downstairs to a complimentary continental breakfast. Well-located for days of exploring, the Willows Hotel is within walking distance to Lake Michigan, shops and theaters and about a mile from the Lincoln Park Zoo.
Highlights
- Complimentary continental breakfast
- Fireside lobby with complimentary newspapers, coffee, tea and afternoon cookies
- Free access to a local fitness center
- Near the Lincoln Park Zoo and Wrigley Field
- Complementary high-speed wireless Internet access throughout the hotel
Rooms
A mere 55 pleasant accommodations at the Willows Hotel welcome guests with a traditional European ambiance in rooms that are both cozy and refined. Guests find a bit of old world charm in the classic furnishings yet appreciate the thoroughly-modern amenities. Free high-speed wireless Internet access at the desk, flat-panel TVs and a mini-bar combine with luxurious robes, complimentary designer toiletries and make-up mirrors. Feel free to request a refrigerator at the Willows Hotel for added convenience.
Features
From the Willows Hotel, guests head off in every direction and soon stumble upon shops, theaters, sidewalk cafés, upscale restaurants, vibrant nightlife and golf courses. Sail off from the harbor or bike or jog along the lakefront. Follow scenic Lake Shore Drive or hop on the Red Line train to the Magnificent Mile downtown. Guests of the Willows Hotel enjoy free high-speed wireless Internet access throughout the hotel and complimentary access to a local Bally Total Fitness for a complete workout away from home.
Transportation
- O'Hare International Airport (15.8 mi/25.5 km)
- Midway International Airport (16.4 mi/26.4 km)
- Several subway stations (0.1 mi/0.2 km)
Attractions
- Lincoln Park Zoo (1.2 mi/2 km)
- Wrigley Field (1.3 mi/2 km)
- Millennium Park (1.5 mi/2.4 km)
- Magnificent Mile (3 mi/4.8 km)
- Art Institute of Chicago (4.4 mi/7 km)
- Navy Pier (4.6 mi/7.4 km)
- Willis Tower (5.1 mi/8.1 km)
- Field Museum of Natural History (6.7 mi/10.9 km)
- McCormick Place (8.5 mi/13.7 km)
Business
- Complementary high-speed wireless Internet access throughout the hotel
The Willows Hotel Rooms
- Double Room
- Guest room with two Queen beds, rich furnishings, free wireless Internet access, luxury robes, complimentary designer toiletries, cable TV with premium channels, alarm clock, hair dryer, work desk and decorative ceiling fan.
- Standard Room
- Guest room with one Queen bed, free wireless Internet access, luxury robes, complimentary designer toiletries, cable TV with premium channels, alarm clock, hair dryer, work desk and decorative ceiling fan.
Hotel Map
555 West Surf Street, Chicago, IL 60657
- Area served
- Chicago, IL Lincoln park/Lake View/Wrigleyville Halsted Street Lake view, IL Wrigleyville, il
- Nearby airports
- O'Hare & Midway International Airports
- Area description
- Lake Michigan, Lincoln Park, Lincoln Zoo, Wrigley Field,(Cubs) Lake View (BoysTown) Halsted sreet. 10 min. from North Michigan avenue Excellent public transportation.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1100
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (49)
Ratings and reviews for The Willows Hotel
- All travelers (49) 4.1 / 5
- Business (9) 3.8 / 5
- Couples (15) 4.3 / 5
- Families (15) 4 / 5
- Friends (5) 4.2 / 5
- Singles (4) 4.3 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.5
- Room comfort:
- 4.2
- Location:
- 4.5
- Value:
- 4.3
94%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
nice quiet comfy hotel
Very comfortable, pleasantly upgraded, friendly staff, good quiet location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Shopping tip:
Short walk from hotel
World Markets is a fun place to shop right around the corner.
Reviewer score
Would recommend
Amazing Location, but basically average.
This hotel was pretty dated and small, but we only needed to sleep and shower there. This was absolutely the best location for my first visit to Chicago. It was in the Lincoln Park area of North Chicago, and it had a lot of buses going through, which was very convenient, as well as a train station 1/4 mile away. Me and my friend walked everywhere and used the CTA every chance we could get. I would stay here again because it was much nicer than a motel and in a Great area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Willowing at the Willowws
This a charming,quaint European type hotel conviently located with a friendly staff. Very good bargain. Will defintely be back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
Nice Place
Great location, nice staff, excellent value, walkingdistance to many things
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Great Weekend Getaway in a Fantastic Neighborhood!
Neighborhood is wonderful with many shops and great restaurants! The hotel is quaint and historic. The rooms have been renovated, but are definitely not "high end." The bed was comfortable, TV was new, wireless worked well and there was plenty of hot water for showering. Breakfast is very basic, but free! There is zero street parking in the Lincoln Park area, so plan on taking a cab. It's a long hike to the "L." Unload your baggage before you try to park your car as it's a long walk to the ramp in the back.. You can buy an "in-out" parking pass for $22/day or pay $17/ day with no "in-out" privileges when you check in. The staff is extremely friendly and accommodating. Do not stay in room 118 as it is right across from the ice machine! Also, don't stay in one of the very small rooms at the end of the hallways (426 I think). We'd definitely stay at the Willows again! Lots and lots of very well-behaved young people in the area.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
Short walk from hotel
Many excellent restaurants in the area. Prices are reasonable and selections are wonderful.
Reviewer score
Would recommend
Great Location!! Friendly Staff!!
My husband and I just got back from our trip to Chicago, and this was our first time staying at The Willows. The location was great! The room was a little small, but completely managable. It did get a little hot at night, probably because of the radiator heat. We were within walking distance to the "L", which was also nice. The continental breakfast was far better than a lot I have experienced. They had breakfast sandwiches, fresh fruit, hard boiled eggs, toast, yogurt, a variety of cereals, coffees, and teas. In summary, for the price, we could definitely stay here again!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 5
Reviewer score
Would not recommend
Dirty Room
The room was not clean in which I checked in. Not at all a good experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Lovely!
I can't say enough good things about The Willows. What a lovely place, clean, charming, and most of all quiet. Staff extremely helpful and courteous.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Great place to stay
Really enjoyed our stay and would definitely come back. Has a neighborhood feel and close to some of my favorite shopping and restaurant areas. Not too far from CTA so easy to get anywhere. Very reasonable price, quiet, comfortable, clean. Staff were friendly and helpful. Good amenities including free wifi internet in room, continental breakfast, coffee/tea available all the time, and cookies in the evening.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
comfort, charm, and convenience
i dont know why this hotel didnt get a higher rating, all i heard were well deserved compliments by the guests during my stay,, the room was so cute and the decor was so charming and comfortable, the bed was super comfy and clean with bright white fresh linens,, the housekeeper took great care to keep it spotless each day, the location was perfect, walking distance to anywhere you need to go, or you can easily catch the train around the corner, hot coffee , tea or cocoa available round the clock, FREE internet, continental breakfast could have used a lil update with some fresh fruits but was a nice addition to the good rate they charge, parking might be a problem as you may have to park in a garage and pay but i was lucky to find a space that was free just two blocks away and didnt even need my car during my stay. i cant say enough good things about the staff, so personable and professional, especially JOHN AND CAREN, kudos to ALL THE STAFF there, i just didnt get all their names, i felt like i was leaving home when i checked out and will miss all of them lol. great deal i got here as a combo package with my flight, will definitely stay here and recommend to everyone.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
POT BELLYS SUBS,, GIORDANO'S pizza,, RHEZA's iranean buffet,, all were great.