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Hotel Overview
great location
great location
facilities are okay
nice, comfy bed
but the room isnt too spacious
See full review
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12345asdfg
- May 7, 2012
Great room for the price.
Was in Chicago for a convention and had a limited budget. Found the Whitehall fit into that budget...
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atstevens
- Apr 28, 2012
Gold Coast boutique meets 1920s charm
The Whitehall Hotel manages that rare combination of location and ambiance. The hotel is situated one block from the Magnificent Mile and Rush Street nightlife district, but tucked away from the tourist fray on a residential street. One of Chicago's oldest luxury hotels but certainly no slouch, the Whitehall brims with 19th century elegance -- imagine chandeliers, wood paneling and tufted leather chairs, all restored to match the original European grace and grandeur of this Gold Coast gem.
The Whitehall Hotel Rooms
- Superior King
- This room offers one king bed with cable TV, air conditioning, in room safe, hair dryer, iron and ironing board.
- Pinnacle King
- One king bed. Restored antique furnishings, crown molding, original artworks. Premium bedding with 390-thread-count sheets. Turndown service. Oversized desk with leather desk chair. Bathrooms with marble-and-tile countertops and floors, bathrobes, designer toiletries. Cable TV with premium channels. Hair dryer, in-room safe, minibar. High-speed Internet access (surcharge) and wireless printing to business center (surcharge). Two dual-line telephones (one in the bathroom). Umbrella, clock radio. Complimentary ice service and 24-hour room service.
- Standard Full
- This room offers one double bed with cable TV, air conditioning, in room safe, hair dryer, iron and ironing board.
Hotel Map
- Area served
- Chicago.
- Nearby airports
- Chicago O'Hare International Airport, Chicago Midway Airport.
- Area description
- The Whitehall hotel has proximity to North Michigan Avenue shopping, John Hancock Center, Museum of Contemporary Art, Sears Tower and Skydeck, Lincoln Park Zoo and Wrigley Field.
Amenities
- Business center
- Conference Facilities
- Fitness center
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Pets allowed
- Restaurant
- Room Service
- Smoke-free policy
- Wireless Internet
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (961)
Ratings and reviews for The Whitehall Hotel
- All travelers (961) 3.8 / 5
- Business (158) 3.6 / 5
- Couples (413) 3.8 / 5
- Families (149) 3.9 / 5
- Friends (122) 4 / 5
- Singles (97) 3.9 / 5
- L.G.B.T. (3) 4 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.2
- Room comfort:
- 4.2
- Location:
- 4.8
- Value:
- 4.1
87%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Treadstowne
awesome!
This is one of the few hotels I've actually enjoyed staying in. The food is great, so are the people who work there!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
12345asdfg
great location
great location facilities are okay nice, comfy bed but the room isnt too spacious
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
baseballfan
perfect spot
very nice hotel and a great location to get to all the attractions
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
atstevens
Great room for the price.
Was in Chicago for a convention and had a limited budget. Found the Whitehall fit into that budget and was in a perfect location. I was concerned about some of the reviews on other travel site but, I thought I would give it a chance. Yes, it's old and small. Yes, it could use a makeover. But, for the price it's awesome. I did see the strings hanging of the chair in my room that someone photographed. Maybe I got the same room. But, come on, who cares. I wasn't hosting a social event. The place is clean. Things are worn but, not warn out. The bed is comfortable and they give you lots of fluffy pillows. I felt very comfortable leaving my personal items out on the bed or bathroom counter. The staff was extremely friendly and helped me quickly. The air conditioning was noisy and I had to use ear plugs. However I don't think it was any different then any other hotel in the area. The Four Seasons is directly across the street and at $500 per night they provide ear plugs for you. My friend stayed there for the same convention. The shower at the Whitehall gave me a warm shower everyday and the safe was large enough to hold my laptop. Bottom line if you want to pampered in a luxury hotel, go to a luxury hotel. If you want a great value go to the Whitehall.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Flyboy71
Very nice old boutique charm
I have stayed at this property many times over the last 8-10 years. I still try to stay there first before I look elsewhere. Location is very convenient, staff is second to none, and most rooms are very nice and comfortable. Needs a little TLC, but they are scheduled to get that in the next few months. Highly suggest you try this property.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
Marie A.
Whitehall in need of Overhaul
We waited an hour to check in. There was only one front desk person working . This lovely lady fielded complaint phone calls as well as general information hotel calls while checking clients in.We heard a great many complaints. There were no other hotel employees availble. To clarify matters we found the overall staff to be helpful and friendly. The hotel itself was ill kept and dingy. Our room thermostat was broken; hence our room was cold. We called for assistance with pay for view only to find it could not be repaired and that there were other rooms with the same problem. The shower fixture was near broken and not working correctly. By the third day we were getting a back up from the shower drain. We were happy that we had many outside plans. The sheets were clean and the bed was comfortable. We firmly believe that since the 2004 Zagart survery that this historical property has not been touched. In all of this we simply could not bring ourselves to check out the resturants under the Whitehall umbrealla.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 4
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
Time-saving tip:
Not Applicable
It has recently come to my attention that the seller takes the word of each hotel as to how comfortable etc, it is. I am amazed that this occurs. My advise is to know exactly where you are staying and seek outside recommendations.
Reviewer score
Would recommend
Gordongirl
Location, location, location
Great staff, nicely redone room in older building. Room was not large, but comfortable. Bed was great. Bath appeared to be recently remodeled with granite and tile. Only a block from Water Tower Place on the Magnificent Mile. We took train/bus from O'Hare and had only a short walk.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Big dadddddy
Great location
Was in town for a short stay. Great location, lots to see and do in the immediate area. Only area lacing was housekeeping, coffee cups stayed on desk empty the entire stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Maridan
Best Gold Coast location
LOVE the location this hotel. The rooms are beautiful, altough our bed was a bit hard--but I'm used to having a memory foam topper, so that's why. I'd definately stay here again!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
Just across the street from 900 N Michigan shops, with Bloomingdales, awesome shops and many great food options. Plus just 1/2 block to Michigan Ave across the street from The John Hancock Bldg.
Reviewer score
Would recommend
kydoc
great location
spent one night here on a business trip. room is clean, no smells, air conditioning was surprisingly quiet.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
