$109 Avg/night
Rate and special offer based on Check-in: Apr 3, 2015 Check-out: Apr 6, 2015

The Westin Michigan Avenue Chicago

4 stars
View map of 909 North Michigan Avenue, 909 North Michigan Avenue, Chicago, IL 60611

Hotel Overview

Reviewer score
3.9
out of 5
191 reviews
Bachelor Party

Had a great time at the hotel with a few best friends. Location was perfect. Room was great.... See full review

  • Somil S.
  • Mar 10, 2015
Great Stay

Comfortable bed, check-in/out quick and easy. Very nice stay overall, I would go back See full review

  • mnbad4life
  • Feb 24, 2015
One of many Westin hotels across the US, the Westin Michigan Avenue Chicago greets you with a dramatic sweeping staircase, soaring marble columns and glittering, modern light fixtures. But it's not just a pretty picture; handy features like flexible workspaces ('Tangent') and free Wi-Fi in the lobby are on offer for businesspeople staying in Chicago. After you've feasted on all the pan-fried fish and fillet steaks you can manage, sip an after-dinner coffee at The Grill on the Alley, overlooking the melee of the Magnificent Mile below. Catch up on your favorite shows while you're on the Stairmaster at the WestinWORKOUT 24-hour gym, or make your exercise more social, with regular evening classes like yoga or a running club.
Key facts
  • 752 guestrooms
  • 23 suites
  • 27 floors
  • Restaurant/bar: The Grill on the Alley
  • Café a la Carte (serving Starbucks coffee)
  • Vending machines
  • Gym
  • Spa
  • Pets allowed (hotel policy and fees may apply)
  • 24-hour desk and room service
  • Kids club
Neighborhood
Sitting right on Michigan Avenue – Chicago's famed Magnificent Mile – The Westin Michigan Avenue Chicago is across from the Hancock Center, home to the John Hancock Observatory, as well as a number of familiar chains like The Cheesecake Factory restaurant. Get to the Museum of Contemporary Art within minutes, or head directly south along the Mile to get to The Loop, the city's business district, south of the river. Visitors can also wander down to the shores of Lake Michigan – Oak Street Beach is only a few steps from the Westin.
Hints and tips
If you're coming to Chicago with children, check out the perks of the Westin Kids Club during your stay. Younger guests get treats and night-lights in their goody-bag on arrival, as well as a healthy supply of Band-Aids.

Don't miss the LEGO Store either; it's right across the street from the Westin Hotel Chicago at the Water Tower Place.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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The Westin Michigan Avenue Chicago Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Porters
Internet
High-speed internet
Parking
Parking
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron
Smoke detectors

Nearby points of interest

  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Museum of Broadcast Communications: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Marina City: 0.8 mi
  • History Museum: 0.9 mi
  • Harold Washington College: 1 mi
  • Prudential Plaza: 1 mi
  • Children Museum: 1 mi
  • Merchandise Mart: 1 mi
  • Chicago Theater: 1 mi
  • Goodman Theatre: 1.1 mi
  • Oriental Theatre: 1.1 mi
  • Navy Pier: 1.1 mi
  • Harris Theater: 1.1 mi
  • Chicago Cultural Center: 1.1 mi
  • Macys: 1.1 mi
  • Pritzker Pavilion: 1.2 mi
  • City Hall: 1.2 mi
  • Cadillac Palace Theatre: 1.2 mi
  • Cloud Gate: 1.2 mi
  • Shubert Theatre: 1.2 mi
  • State Street: 1.2 mi
  • North Avenue Beach: 1.3 mi
  • Crown Fountain: 1.3 mi
  • Kendall College: 1.3 mi
  • Bank of America Theatre: 1.3 mi
  • Yacht Club: 1.3 mi
  • Opera House: 1.4 mi
  • Art Institute of Chicago: 1.4 mi
  • Symphony Center: 1.4 mi

Dining

The Grill on the Alley
The Westin Chicago boasts the newest location of The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation’s Restaurant News. The Grill is known for American favorites: prime steaks, fresh seafood and homemade desserts.
Café a la Carte
Follow the enticing aroma of Starbucks® Coffee and fresh baked breads to the lobby level, where you will find Café a la Carte.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

3.8 / 5
5.01.0
21 out of 191
Amenities:
3.6
Cleanliness:
4
Hotel staff:
4.1
Comfort:
4
Location:
4.7
Value:
3.5

86% would recommend to a friend.

Sort by:
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Michael M.
Business
N/A
Feb 18, 2015

Great location

Location of the hotel and ease of access to Michigan Ave was the best thing about this facility. Went for a romantic weekend stay over Valentines Day. Room was clean and decent, but we expected it to be nicer being a 4 star hotel. Just seemed very blah and average. Seems like they expect 1 guest per room since the give you 1 robe, and 1 complimentary bottle of water. Guess we could share! Could we get more than 2 tiny coffee creamers without feeling like we're heathens too? Free wifi without having to sign up to join some email club would of been nice for what we paid. The room had what looked to be a fridge, but after reading the info pasted to the front of the appliance, it doesn't keep anything cold, so you had to request a real fridge. We didn't see the point of having this thing in there that keeps your food and drink luke warm. We requested a fridge, and they brought it up. The sink gurgled on and off, and the hallway was loud with neighbors knocking all throughout the night. Girlfriend and I both were awakened several times by this, and it went on ALL night. Prices in the restaurant were outrageous. TV channel selection and guide were miserable too. No way to see what's on except by clicking through every channel constantly. On the plus side, staff were very friendly, and the shower was nice. Wasn't horrible, but we would probably not stay there again. There are too many other options in that price range.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Westin Michigan Avenue Chicago

Reviewer score

5
5.01.0
Doclinzi1
Business
Detroit, MI
Feb 10, 2014

Overnight business stay

The usual Westin greatness. Very goof customer service. Rooms clean, updated and of course the awesome bed. Nice restaurant /bar and great location in Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Randysir
Business
Dubuque,IA
Nov 5, 2013

Good Chicago hotel

Hotel staff ws very friendly and the location was teriffic

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Herm D II
Business
Teaneck, NJ
Apr 10, 2013

Good for meeting business associates

Very satisfying and quiet enjoyable experience. I certainly would return and encourage others to stay whenever the opportunity presented itself.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
JP BIZ Traveler
Business
Washington,DC
Feb 17, 2013

great location, good restaurant, mediocre rooms

Even staying on the SPG preferred guest floor - the hotel is a little dingy. Definitely not "marble baths" - its time for a little revamp of the property.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Great shopping at your door! Bloomingdales, Bulgari, everything is super close.

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Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Miss Q
Business
Portland
Dec 4, 2012

Needs to be refreshed

Location was great. Room furnishings, decor a little tired; could be updated. Bathroom floor areas not clean with visible debris, damage to ceiling and areas below basin. Staff fairly friendly but not to the point of making the type of impression that grabs you back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

The Girl and the Goat and Viagra Corner for great dining.

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Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
SPG Unhappy Guest
Business
Washington DC
May 2, 2012

Paper Thin Walls, Noisy Hallways, Rooms Smell Musty

The rooms are ordinary rooms, nothing special that you might assume being located next door to Hancock Building on Michigan Avenue. I had to be moved to another room at midnight as the next door guests' conversations could easily be heard. The walls are very thin, the doors are not sealed at the floor making all activity in the halls heard in room. I would not stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
spicedawg
Business
Plainview, NY, USA
Jan 6, 2012

Great Hotel

Check in took a bit longer than I like because of airline staff but otherwise a great experience. Rooms are big - the Westin beds can't be beat. Great restaurant downstairs - Steakhouse. Used the gym: lots of equipment in good shape both cardio and weights. Breakfast cafe in the morning reasonably priced. Perfect location across from the Hancock tower.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Great meal at The Grill in the Westin.

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Review of The Westin Michigan Avenue Chicago

Reviewer score

2
5.01.0
Bigdaddy6
Business
Carmel, CA, USA
Oct 20, 2011

Arrive early!

In spite of a call to inform hotel of late arrival, requests were ignored and I got the dungeon room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Maine
Mar 17, 2011

Great Location

Great location....comfortable rooms...check in staff was less not as friendly as I would expect...Frustrating because I booked through [...]they refused to honor the rewards card and credit my starwood preferred card with points for the stay

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

On the magnifiant mile.....on Michigan ave...shopping right out the front door...

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