$99 Avg/night
Rate and special offer based on Check-in: May 26, 2013 Check-out: May 28, 2013

The Westin Michigan Avenue Chicago

4 stars
909 North Michigan Avenue, Chicago, IL 60611
Hotel Overview
Reviewer score
4.0
out of 5
147 reviews
Wonderful time

Excellent service and close to many attractions. We went to Up Comedy club which was close. There... See full review

  • Jenny 7777
  • Mar 11, 2013
Love the Westin

We had a wonderful stay! The friendly staff checked us into our room early. The rooms are spacious,... See full review

  • Chieftain
  • Jan 28, 2013
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or venture into the Loop for business. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the Westin WORKOUT Gym or join the Unwind, a Westin evening ritual from 5:30 pm to 7:00pm in the lobby, then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 23 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like dual line telephones, in room internet and wireless hot-spots in the lobby.

The Westin Michigan Avenue Chicago Rooms

Traditional
Description not provided

Amenities

  • Smoke-free policy
General
Smoke-free policy
Concierge
Pets allowed
Elevators
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Wake-up service
Safe deposit box
Meeting/Banquet facilities
Porters
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

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Hotel Map

41.8996 -87.6241
Area served
Arlington Heights, Elmhurst, Evanston, Elk Grove, Hammond, Schaumburg, Des Plaines, Naperville, Oak Brook, River Forest, Rosemont, Schiller Park, Skokie, Glenview, Wheeling
Nearby airports
O'Hare International Airport, (ORD), 18.00, MI; Chicago Midway International Airport, (MDW), 16.00, MI;
Area description
Downtown

Nearby points of interest

  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Museum of Broadcast Communications: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Marina City: 0.8 mi
  • History Museum: 0.9 mi
  • Harold Washington College: 1 mi
  • Prudential Plaza: 1 mi
  • Children Museum: 1 mi
  • Merchandise Mart: 1 mi
  • Chicago Theater: 1 mi
  • Goodman Theatre: 1.1 mi
  • Oriental Theatre: 1.1 mi
  • Navy Pier: 1.1 mi
  • Harris Theater: 1.1 mi
  • Chicago Cultural Center: 1.1 mi
  • Marshall Fields: 1.1 mi
  • Pritzker Pavilion: 1.2 mi
  • City Hall: 1.2 mi
  • Cadillac Palace Theatre: 1.2 mi
  • Cloud Gate: 1.2 mi
  • Shubert Theatre: 1.2 mi
  • State Street: 1.2 mi
  • North Avenue Beach: 1.3 mi
  • Crown Fountain: 1.3 mi
  • Kendall College: 1.3 mi
  • Bank of America Theatre: 1.3 mi
  • Yacht Club: 1.3 mi
  • Opera House: 1.4 mi
  • Art Institute of Chicago: 1.4 mi
  • Symphony Center: 1.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (147)

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

4 / 5
147 out of 147
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.8
Value:
3.9

82% would recommend to a friend.

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Review this hotel
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Anonymous
piitsburgh, pa
Jun 28, 2010

great walking location nice for theprice

great location nice staff very clean which is important to us

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
wuwu
bloomington, IN
May 11, 2010

great hotel

The hotel was great and all services are satisfying.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Banker Fo
Centralia, Illinois
Apr 12, 2010

Chicago Michigan Avenue Westin

Great experience. The hotel was clean, nicely appointed and in a wonderful location. Everything was just fine!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Hotel is a great choice since it is convenient to most Michigan Avenue shopping destinations.

Review of The Westin Michigan Avenue Chicago

Reviewer score

5
Anonymous
Milwaukee
Apr 7, 2010

great location and value

Fantastic Location ; Excellent Value ; Room Very Clean ; Beautiful Lobby ; Greatly appreciated complimentary juice, cookies and fruit found in lobby area ; Staff very nice but could have been more helpful (concierge info / accuracy and parking / car pick-up instructions / etc.) Yet, I'd still give this hotel a "4.9" star rating.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Anonymous
Toronto
Apr 1, 2010

Great location right on the mile

Got an early flight in and the hotel allowed me to check in early which was a plus. Location was fantastic for access to the mile and bar district.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Anonymous
St Paul MN
Mar 21, 2010

Great Location

Hotel was great and the location on Michigan Avenue was amazing. Had a remodeled room which was nice. Only problem was that housekeeping was a little lacking, had to keep asking them to bring replacement items that should have been there all along. Nice pub/restaurant in the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
Anonymous
Denver
Jan 18, 2010

Comfy stay

It was a great hotel. I was sick the second day of my stay and it was a nice and quiet place to get some sleep and room service was really good, but very expensive!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

2
efischer172
Holland, MI
Jan 17, 2010

DON'T STAY HERE!

Well, where should I begin? When we got to the hotel to check in, we were told that we couldn't have the king size room that we ordered from the [...] site. They said they don't gaurantee the room type, however, when I called the actual hotel the day before the trip to confirm everything, they confirmed that I would be staying in a king size room. This was our five year wedding anniversary, and now we couldn't even sleep comfortably in the same bed. When I expressed that to the front desk, the girl didn't seem to care and just handed me the keys and said, "Sorry, have a nice stay."When we got to that room, the shower did NOT have the two shower heads that were advertised, and there were no bathrobes. You had to call and have someone bring them to you. An hour and a half later, someone came up with the bathrobes. They were stained badly, and didn't even fit. If we were larger individuals, we couldn't get them on at all. The room was poorly cleaned, and we found pretzels and wrappers on the floor, and dust everywhere.After being pretty upset for awhile, I called [...] and complained about the hotel. They contacted the front desk, and we ended up moving to a king size room. Thank you [...], for that. This room had the two showerheads, but they barely worked. The remote control for the TV was broken, and once again, we had their finest stained linnens. While trying to sleep, you could hear people pounding on doors throughout the hallway, and again, nobody there would do anything about it. The bed was comfortable, but that was the ony Heavenly thing about the hotel. Furthermore, the rooms looked NOTHING like the pictures here. Great location for shopping, but that's it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
2
Shopping tip: Short walk from hotel

900 Michigan Ave Shops is right across the street. That's one of the big malls, with Bloomingdales. Right next door is the Hancock Observatory, which was amazing. At the base of the tower there is a Jamba Juice, and The Cheesecake Factory, and a few other things. Inside the tower there is a multi level Best Buy. Just on the other side of Hancock, is Watertower Place, the other large mall. There are lots of other stores right in the area as well. There's even a Walgreens a few blocks away so you can buy some cheap snacks or whatever.

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Anonymous
West Palm Beach. FL
Jan 4, 2010

Great hotel in a wonderful location

very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

2
Anonymous
illinois
Jan 4, 2010

never again

This hotel suvives only on the Westin name and the location. I would write all of the problems we had ,but i'm not sure I could do it in less than 4000 characters. Not normally one to complain but when they offered us a "sweetheart deal" to stay their again ,I politely refused, knowing we would never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
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