I thought we were going to be going to a nice hotel because of its location and star rating. After checking in, our room was pretty basic, which was fine. But then we noticed hair in the bathtub and sink and also on one of our "clean" towels. I
was pretty grossed out. I don't expect too much from hotels, but cleanliness is something that is not something I am willing to ignore. We pay for more expensive hotels with the expectation that it will be clean!
found a great deal online. room was very clean. pillows and bed super comfortable. after walking Michigan Ave. shopping for the day I slept so good which is not easy for me in a hotel. Shower was amazing too. I will recommend this location to my
friends and stay again upon upcoming trips.
The entire experience with the staff at the Westin was lovely. Everything thing about my stay was spot on.
The Westin is centrally located to shops and restaurants in the Magnificent Mile. The Rush Street area is just a short 5 minute walk.
area is very safe, and well policed. VERY tourist friendly.
I heartily recommend the Westin!
The staff were very nice and helpful. Our room wasn't quite ready when we arrived but they upgraded us at no cost to the "preferred guest" floor. We had a basket of apples in the corridor, which was nice. Our room was tidy but quite dusty. When we
closed the door to our room it looked like they forgot to sweep behind the door. It was quiet so nice for sleeping. We stopped into the hotel restaurant and they people there were wonderful, drinks were good and the food delicious.
The Westin in Chicago doesn't even compare to the one in Seattle. Shoddy furniture and a desk that had stains on the underside of the glass top. Really? Who gives this place a 4 star rating?
I was charged $77 for a day's parking. And $30 for the
internet for just one day.
There was no breakfast or anything early in the morning. Room service may or may not answer unless you try at least 5 times.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Purple Pig is the place to eat. Make sure you have a reservation or else the wait is over an hour.