$199 Avg/night
Rate and special offer based on Check-in: Aug 6, 2014 Check-out: Aug 8, 2014

The Westin Michigan Avenue Chicago

4 stars
909 North Michigan Avenue, Chicago, IL 60611
Hotel Overview
Reviewer score
3.9
out of 5
258 reviews
HAHAH

Great location, but it is noisy and not clean enough. See full review

  • beckhamli925
  • Jun 6, 2014
WESTIN HOTEL

WAS VERY NICE BUT I THINK IT WOULD BE AWESOME IF IT WAS SPRING, SUMMER, OR AUTUMN. See full review

  • CARY B
  • Feb 17, 2014
One of many Westin hotels across the US, the Westin Michigan Avenue Chicago greets you with a dramatic sweeping staircase, soaring marble columns and glittering, modern light fixtures. But it's not just a pretty picture; handy features like flexible workspaces ('Tangent') and free Wi-Fi in the lobby are on offer for businesspeople staying in Chicago. After you've feasted on all the pan-fried fish and fillet steaks you can manage, sip an after-dinner coffee at The Grill on the Alley, overlooking the melee of the Magnificent Mile below. Catch up on your favorite shows while you're on the Stairmaster at the WestinWORKOUT 24-hour gym, or make your exercise more social, with regular evening classes like yoga or a running club.
Key facts
  • 752 guestrooms
  • 23 suites
  • 27 floors
  • Restaurant/bar: The Grill on the Alley
  • Café a la Carte (serving Starbucks coffee)
  • Vending machines
  • Gym
  • Spa
  • Pets allowed (hotel policy and fees may apply)
  • 24-hour desk and room service
  • Kids club
Neighborhood
Sitting right on Michigan Avenue – Chicago's famed Magnificent Mile – The Westin Michigan Avenue Chicago is across from the Hancock Center, home to the John Hancock Observatory, as well as a number of familiar chains like The Cheesecake Factory restaurant. Get to the Museum of Contemporary Art within minutes, or head directly south along the Mile to get to The Loop, the city's business district, south of the river. Visitors can also wander down to the shores of Lake Michigan – Oak Street Beach is only a few steps from the Westin.
Hints and tips
If you're coming to Chicago with children, check out the perks of the Westin Kids Club during your stay. Younger guests get treats and night-lights in their goody-bag on arrival, as well as a healthy supply of Band-Aids.

Don't miss the LEGO Store either; it's right across the street from the Westin Hotel Chicago at the Water Tower Place.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin Michigan Avenue Chicago Rooms

Traditional
Description not provided

Amenities

  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

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Hotel Map

41.8996 -87.6241
Area served
Arlington Heights, Elmhurst, Evanston, Elk Grove, Hammond, Schaumburg, Des Plaines, Naperville, Oak Brook, River Forest, Rosemont, Schiller Park, Skokie, Glenview, Wheeling
Nearby airports
O'Hare International Airport, (ORD), 18.00, MI; Chicago Midway International Airport, (MDW), 16.00, MI;
Area description
Downtown

Nearby points of interest

  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Museum of Broadcast Communications: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Marina City: 0.8 mi
  • History Museum: 0.9 mi
  • Harold Washington College: 1 mi
  • Prudential Plaza: 1 mi
  • Children Museum: 1 mi
  • Merchandise Mart: 1 mi
  • Chicago Theater: 1 mi
  • Goodman Theatre: 1.1 mi
  • Oriental Theatre: 1.1 mi
  • Navy Pier: 1.1 mi
  • Harris Theater: 1.1 mi
  • Chicago Cultural Center: 1.1 mi
  • Macys: 1.1 mi
  • Pritzker Pavilion: 1.2 mi
  • City Hall: 1.2 mi
  • Cadillac Palace Theatre: 1.2 mi
  • Cloud Gate: 1.2 mi
  • Shubert Theatre: 1.2 mi
  • State Street: 1.2 mi
  • North Avenue Beach: 1.3 mi
  • Crown Fountain: 1.3 mi
  • Kendall College: 1.3 mi
  • Bank of America Theatre: 1.3 mi
  • Yacht Club: 1.3 mi
  • Opera House: 1.4 mi
  • Art Institute of Chicago: 1.4 mi
  • Symphony Center: 1.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (258)

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

3.9 / 5
5.01.0
258 out of 258
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.8
Value:
3.8

82% would recommend to a friend.

Sort by:
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
5.01.0
RosiePosie13
Milwaukee WI
Dec 22, 2012

Fun night in Chicago

Great location and lovely hotel. We came to visit for 1 night and loved everything about the Westin.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Miss Q
Business
Portland
Dec 4, 2012

Needs to be refreshed

Location was great. Room furnishings, decor a little tired; could be updated. Bathroom floor areas not clean with visible debris, damage to ceiling and areas below basin. Staff fairly friendly but not to the point of making the type of impression that grabs you back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

The Girl and the Goat and Viagra Corner for great dining.

Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
shaycui
Bloomington, Indiana
Nov 25, 2012

under expectation

My room was arranged at 4th floor. The room was too small for a king size bedroom. The restroom was so noisy that the water supply system was always running. But the location is so good, just near Macy's.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Shopping tip: Short walk from hotel

just near Macy's and Topshop.

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Unkle Floyd
Detroit, Michigan
Nov 25, 2012

Couple's Mini Thanksgiving Vaca

The staff was very helpful and willing to call restaurants for us, hail a cab, restock items, etc. The hotel was very clean and the room had almost everything needed, except a mini-fridge and microwave. Besides that, the hotel was beautiful and in the heart of the city. That is the hotel's best feature: location! We were able to walk anywhere in the city and had an amazing view of the exciting Christmas cheer and decorations!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short drive from hotel

Be sure to check out the charming diners and dives just around the edge of the city. It may cost a few bucks in cab-fare, but the savings and portions are worth it!!

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Tired Traveler 1013
USA
Nov 12, 2012

GetAway Weekend

The Westin never fails to please. The staff is always charming and eager to assist. The housekeeping is consistent and happens without question. Of course in a hotel this size, you feel a little crowded but that is to be expected. Will return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

1
5.01.0
Jennie G.
Chicago, IL
Nov 6, 2012

Poor Customer Service

While the hotel is beautiful and very clean, I was shocked by the total lack of customer service. They wouldn't valet my car because I didn't need help with my bags. Instead I was directed to the parking garage down the street. The next morning, we needed a cab. We were told to walk to Michigan Ave. because we would be able to get a cab more easily. Are you kidding me?!?! On top of it, we had to pay $60 to park!!! I live in Chicago and have NEVER had to pay that much to park overnight. I will NEVER stay at this Westin again, and I would recommend you don't either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
1
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
SonyaK
Philadelphia, PA
Oct 22, 2012

Great girls getaway

All the ladies in my family stayed here one weekend for a spa getaway. We loved the location which was walking distance to the shops and the rooms were really nice with comfortable beds. We had a great time at the spa although the spa was a bit smaller than expected.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
5.01.0
California Crazies
S.B. , California
Oct 9, 2012

Wonderful Chicago Trip

We love stopping in Chicago and staying at the Westin Michigan Avenue. Also love Garretts popcorn.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Park Grill at Millennium Park, love the Flat Iron Steak. On of the reason's why we stopped of in Chicago?

Review of The Westin Michigan Avenue Chicago

Reviewer score

5
5.01.0
LuigiMunno
Milton, MA
Sep 5, 2012

Fantastic holiday with my wife and my two daughters

Very good experience in Westin Hotel in Chicago. The hotel is very close to all amenities

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
JamesHo
London
Sep 5, 2012

Good location, average hotel

Hotel room sizes are the biggest around yet the style and decor is certainly one of the blandest. Rooms never sparkled clean but weren't dirty in any way. Had friends staying in several other hotels all of which rooms were a lot smaller so if size is what's matters then the westin is number one. Personally I found the raffaello which is 100 yards down the road great value for money as the room sizes were good, style and decor very good and rooms had great amenities. The Westin is in need or modernising and should improve amenities to justify their pricing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: Short walk from hotel

AI Japanese restaurant and lounge was amazing!

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