Orbitz

The Westin Michigan Avenue Chicago

4 stars
909 North Michigan Avenue, Chicago, IL 60611
Hotel Overview
Reviewer score
4.0
out of 5
147 reviews
Wonderful time

Excellent service and close to many attractions. We went to Up Comedy club which was close. There... See full review

  • Jenny 7777
  • Mar 11, 2013
Love the Westin

We had a wonderful stay! The friendly staff checked us into our room early. The rooms are spacious,... See full review

  • Chieftain
  • Jan 28, 2013
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or venture into the Loop for business. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the Westin WORKOUT Gym or join the Unwind, a Westin evening ritual from 5:30 pm to 7:00pm in the lobby, then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 23 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like dual line telephones, in room internet and wireless hot-spots in the lobby.

The Westin Michigan Avenue Chicago Rooms

Traditional
Description not provided

Amenities

  • Smoke-free policy
General
Smoke-free policy
Concierge
Pets allowed
Elevators
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Wake-up service
Safe deposit box
Meeting/Banquet facilities
Porters
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

Hotel Map

41.8996 -87.6241
Area served
Arlington Heights, Elmhurst, Evanston, Elk Grove, Hammond, Schaumburg, Des Plaines, Naperville, Oak Brook, River Forest, Rosemont, Schiller Park, Skokie, Glenview, Wheeling
Nearby airports
O'Hare International Airport, (ORD), 18.00, MI; Chicago Midway International Airport, (MDW), 16.00, MI;
Area description
Downtown

Nearby points of interest

  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Museum of Broadcast Communications: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Marina City: 0.8 mi
  • History Museum: 0.9 mi
  • Harold Washington College: 1 mi
  • Prudential Plaza: 1 mi
  • Children Museum: 1 mi
  • Merchandise Mart: 1 mi
  • Chicago Theater: 1 mi
  • Goodman Theatre: 1.1 mi
  • Oriental Theatre: 1.1 mi
  • Navy Pier: 1.1 mi
  • Harris Theater: 1.1 mi
  • Chicago Cultural Center: 1.1 mi
  • Marshall Fields: 1.1 mi
  • Pritzker Pavilion: 1.2 mi
  • City Hall: 1.2 mi
  • Cadillac Palace Theatre: 1.2 mi
  • Cloud Gate: 1.2 mi
  • Shubert Theatre: 1.2 mi
  • State Street: 1.2 mi
  • North Avenue Beach: 1.3 mi
  • Crown Fountain: 1.3 mi
  • Kendall College: 1.3 mi
  • Bank of America Theatre: 1.3 mi
  • Yacht Club: 1.3 mi
  • Opera House: 1.4 mi
  • Art Institute of Chicago: 1.4 mi
  • Symphony Center: 1.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (147)

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

4 / 5
147 out of 147
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.8
Value:
3.9

82% would recommend to a friend.

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Review this hotel
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Bovine
Minneapolis
Dec 31, 2012

Great Location

We really like Westin Hotels and this was no exception. The location is great. The staff was helpful. I only have two complaints - one is that parking is $59 a day. The other was that the hallway was extremely noisy. There were several families with children there together and they allowed the children to sprint up and down the hallway on Sunday morning at 9:00. We did complain to a staff person from housekeeping and he did ask them to stop.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Long walk from hotel

If you want to get into a Rick Bayless restaurant and you do not have a reservation you can stand in line outside the restaurant and starting at 5:00 they will assign times. Most of the dining room at Frontera is for walk-ins, but get there before five if you expect to get a table. The food is fantastic

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
ijim
Chicago
Dec 24, 2012

family gathering.

we had four families gather at the Westin for Mag. Mile and Christmas Shopping. Stay was excellent. I would like to thank the restaurant staff for some good meals and how well they accomodated out party of 15. thanks for a good time and great food.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
RosiePosie13
Milwaukee WI
Dec 22, 2012

Fun night in Chicago

Great location and lovely hotel. We came to visit for 1 night and loved everything about the Westin.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
Miss Q
Business
Portland
Dec 4, 2012

Needs to be refreshed

Location was great. Room furnishings, decor a little tired; could be updated. Bathroom floor areas not clean with visible debris, damage to ceiling and areas below basin. Staff fairly friendly but not to the point of making the type of impression that grabs you back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

The Girl and the Goat and Viagra Corner for great dining.

Review of The Westin Michigan Avenue Chicago

Reviewer score

3
shaycui
Bloomington, Indiana
Nov 25, 2012

under expectation

My room was arranged at 4th floor. The room was too small for a king size bedroom. The restroom was so noisy that the water supply system was always running. But the location is so good, just near Macy's.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Shopping tip: Short walk from hotel

just near Macy's and Topshop.

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Unkle Floyd
Detroit, Michigan
Nov 25, 2012

Couple's Mini Thanksgiving Vaca

The staff was very helpful and willing to call restaurants for us, hail a cab, restock items, etc. The hotel was very clean and the room had almost everything needed, except a mini-fridge and microwave. Besides that, the hotel was beautiful and in the heart of the city. That is the hotel's best feature: location! We were able to walk anywhere in the city and had an amazing view of the exciting Christmas cheer and decorations!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short drive from hotel

Be sure to check out the charming diners and dives just around the edge of the city. It may cost a few bucks in cab-fare, but the savings and portions are worth it!!

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Tired Traveler 1013
USA
Nov 12, 2012

GetAway Weekend

The Westin never fails to please. The staff is always charming and eager to assist. The housekeeping is consistent and happens without question. Of course in a hotel this size, you feel a little crowded but that is to be expected. Will return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

1
Jennie G.
Chicago, IL
Nov 6, 2012

Poor Customer Service

While the hotel is beautiful and very clean, I was shocked by the total lack of customer service. They wouldn't valet my car because I didn't need help with my bags. Instead I was directed to the parking garage down the street. The next morning, we needed a cab. We were told to walk to Michigan Ave. because we would be able to get a cab more easily. Are you kidding me?!?! On top of it, we had to pay $60 to park!!! I live in Chicago and have NEVER had to pay that much to park overnight. I will NEVER stay at this Westin again, and I would recommend you don't either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
1
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
SonyaK
Philadelphia, PA
Oct 22, 2012

Great girls getaway

All the ladies in my family stayed here one weekend for a spa getaway. We loved the location which was walking distance to the shops and the rooms were really nice with comfortable beds. We had a great time at the spa although the spa was a bit smaller than expected.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
California Crazies
S.B. , California
Oct 9, 2012

Wonderful Chicago Trip

We love stopping in Chicago and staying at the Westin Michigan Avenue. Also love Garretts popcorn.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Park Grill at Millennium Park, love the Flat Iron Steak. On of the reason's why we stopped of in Chicago?

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