The Westin Michigan Avenue Chicago

4 stars
909 North Michigan Avenue, Chicago, IL 60611
Hotel Overview
Reviewer score
3.9
out of 5
181 reviews
Perfect Hotel, Perfect Location

Best hotel in the city. Perfect area near all the restaurants and attractions. I would come back... See full review

  • jopee22
  • Aug 6, 2014
HAHAH

Great location, but it is noisy and not clean enough. See full review

  • beckhamli925
  • Jun 6, 2014
One of many Westin hotels across the US, the Westin Michigan Avenue Chicago greets you with a dramatic sweeping staircase, soaring marble columns and glittering, modern light fixtures. But it's not just a pretty picture; handy features like flexible workspaces ('Tangent') and free Wi-Fi in the lobby are on offer for businesspeople staying in Chicago. After you've feasted on all the pan-fried fish and fillet steaks you can manage, sip an after-dinner coffee at The Grill on the Alley, overlooking the melee of the Magnificent Mile below. Catch up on your favorite shows while you're on the Stairmaster at the WestinWORKOUT 24-hour gym, or make your exercise more social, with regular evening classes like yoga or a running club.
Key facts
  • 752 guestrooms
  • 23 suites
  • 27 floors
  • Restaurant/bar: The Grill on the Alley
  • Café a la Carte (serving Starbucks coffee)
  • Vending machines
  • Gym
  • Spa
  • Pets allowed (hotel policy and fees may apply)
  • 24-hour desk and room service
  • Kids club
Neighborhood
Sitting right on Michigan Avenue – Chicago's famed Magnificent Mile – The Westin Michigan Avenue Chicago is across from the Hancock Center, home to the John Hancock Observatory, as well as a number of familiar chains like The Cheesecake Factory restaurant. Get to the Museum of Contemporary Art within minutes, or head directly south along the Mile to get to The Loop, the city's business district, south of the river. Visitors can also wander down to the shores of Lake Michigan – Oak Street Beach is only a few steps from the Westin.
Hints and tips
If you're coming to Chicago with children, check out the perks of the Westin Kids Club during your stay. Younger guests get treats and night-lights in their goody-bag on arrival, as well as a healthy supply of Band-Aids.

Don't miss the LEGO Store either; it's right across the street from the Westin Hotel Chicago at the Water Tower Place.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin Michigan Avenue Chicago Rooms

Traditional
Description not provided

Amenities

  • Non Smoking
General
Non Smoking
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
ATM/Cash machine
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Gift shop
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Iron
Ironing board
Smoke detectors

Hotel Map

41.8996 -87.6241
Area served
Arlington Heights, Elmhurst, Evanston, Elk Grove, Hammond, Schaumburg, Des Plaines, Naperville, Oak Brook, River Forest, Rosemont, Schiller Park, Skokie, Glenview, Wheeling
Nearby airports
O'Hare International Airport, (ORD), 18.00, MI; Chicago Midway International Airport, (MDW), 16.00, MI;
Area description
Downtown

Nearby points of interest

  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Museum of Broadcast Communications: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Marina City: 0.8 mi
  • History Museum: 0.9 mi
  • Harold Washington College: 1 mi
  • Prudential Plaza: 1 mi
  • Children Museum: 1 mi
  • Merchandise Mart: 1 mi
  • Chicago Theater: 1 mi
  • Goodman Theatre: 1.1 mi
  • Oriental Theatre: 1.1 mi
  • Navy Pier: 1.1 mi
  • Harris Theater: 1.1 mi
  • Chicago Cultural Center: 1.1 mi
  • Macys: 1.1 mi
  • Pritzker Pavilion: 1.2 mi
  • City Hall: 1.2 mi
  • Cadillac Palace Theatre: 1.2 mi
  • Cloud Gate: 1.2 mi
  • Shubert Theatre: 1.2 mi
  • State Street: 1.2 mi
  • North Avenue Beach: 1.3 mi
  • Crown Fountain: 1.3 mi
  • Kendall College: 1.3 mi
  • Bank of America Theatre: 1.3 mi
  • Yacht Club: 1.3 mi
  • Opera House: 1.4 mi
  • Art Institute of Chicago: 1.4 mi
  • Symphony Center: 1.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (181)

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

3.9 / 5
5.01.0
181 out of 181
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.8
Value:
3.9

83% would recommend to a friend.

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Stakacs14
Business
Livonia, MI
May 27, 2014

Westin

Hotel was very nice, bed was comfortable to sleep in. Hotel was very busy and took a bit of time to check-in, they could have had more staff on duty

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Arriasmom
Business
Los Angeles
May 27, 2014

Great location!

Perfect spot for a your de force! Central location to all Starbucks in hotel!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Michigan ave!

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Thanksgiving Family Trip
Business
Harlem, New York, NY, USA
Apr 29, 2014

Spring Break with Teens

I arrived at the hotel around 8 in the morning and was able to check right in without waiting or additional charge. The hotel is comfortable and centrally located but no wow factor.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
beckhamli925
Business
Cleveland, Ohio
Apr 21, 2014

Great weekend stay

The hotel located at a perfect place where right across the John Hancok Tower. But there is a bot nosiy at night.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
RoseyPosey
Business
Bloomington, MN
Apr 14, 2014

Great Staff

Staff was extremely nice. Only regret was not getting a room with a view... which I will definitely do next time. The room was beautiful and bed super comfortable

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
LadyBJ
Business
Detroit, MI
Apr 7, 2014

Weekend getaway

Very pleasant & enjoyable stay, easy check-in and very courteous and accomodating staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The Grill

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Losto
Business
Chicago - Michigan Ave.
Mar 24, 2014

Nice hotel

The hotel was in a perfect location for shopping. Very nice and clean. Very busy. Only complaint was we checked in at 6pm and almost had to wait for a room to be cleaned. They need more housekeeping help.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Great breakfast at Tempo Cafe on Chestnut Steet.

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Review of The Westin Michigan Avenue Chicago

Reviewer score

5
5.01.0
CARY B
Business
TINLEY PARK, ILLINOIS
Feb 17, 2014

WESTIN HOTEL

WAS VERY NICE BUT I THINK IT WOULD BE AWESOME IF IT WAS SPRING, SUMMER, OR AUTUMN.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Travel Guy 71
Business
San Jose, ca
Feb 16, 2014

Can't go wrong here.

Great choice for business or pleasure. Located right in the heart of downtown. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
5.01.0
Doclinzi1
Business
Detroit, MI
Feb 10, 2014

Overnight business stay

The usual Westin greatness. Very goof customer service. Rooms clean, updated and of course the awesome bed. Nice restaurant /bar and great location in Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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