The Westin Michigan Avenue Chicago

4 stars
View map of 909 North Michigan Avenue, 909 North Michigan Avenue, Chicago, IL 60611

Hotel Overview

4/5

Overall score

83%

Would recommend

Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.1
Comfort:
4.2
Location:
4.8
Value:
3.9
One of many Westin hotels across the US, the Westin Michigan Avenue Chicago greets you with a dramatic sweeping staircase, soaring marble columns and glittering, modern light fixtures. But it's not just a pretty picture; handy features like flexible workspaces ('Tangent') and free Wi-Fi in the lobby are on offer for businesspeople staying in Chicago. After you've feasted on all the pan-fried fish and fillet steaks you can manage, sip an after-dinner coffee at The Grill on the Alley, overlooking the melee of the Magnificent Mile below. Catch up on your favorite shows while you're on the Stairmaster at the WestinWORKOUT 24-hour gym, or make your exercise more social, with regular evening classes like yoga or a running club.
Key facts
  • 752 guestrooms
  • 23 suites
  • 27 floors
  • Restaurant/bar: The Grill on the Alley
  • Café a la Carte (serving Starbucks coffee)
  • Vending machines
  • Gym
  • Spa
  • Pets allowed (hotel policy and fees may apply)
  • 24-hour desk and room service
  • Kids club
Neighborhood
Sitting right on Michigan Avenue – Chicago's famed Magnificent Mile – The Westin Michigan Avenue Chicago is across from the Hancock Center, home to the John Hancock Observatory, as well as a number of familiar chains like The Cheesecake Factory restaurant. Get to the Museum of Contemporary Art within minutes, or head directly south along the Mile to get to The Loop, the city's business district, south of the river. Visitors can also wander down to the shores of Lake Michigan – Oak Street Beach is only a few steps from the Westin.
Hints and tips
If you're coming to Chicago with children, check out the perks of the Westin Kids Club during your stay. Younger guests get treats and night-lights in their goody-bag on arrival, as well as a healthy supply of Band-Aids.

Don't miss the LEGO Store either; it's right across the street from the Westin Hotel Chicago at the Water Tower Place.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Westin Michigan Avenue Chicago Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Non Smoking
General
Non Smoking
Activities
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Guest laundromat
ATM/Cash machine
Wake-up service
Multilingual
In-Room Safe
Shops/Commercial services
Porters
Internet
High-speed internet
Parking
Parking
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron
Smoke detectors

Hotel Map

41.8996 -87.6241
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 25.75, KM; Midway Airport, (MDW), 25.75, KM;
Area description
City Center, Urban

Nearby points of interest

  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Water Tower: 0 mi
  • John Hancock Center: 0.1 mi
  • Drury Lane Theatre: 0.1 mi
  • Seneca Park: 0.2 mi
  • Museum of Contemporary Art: 0.2 mi
  • Oak Street Beach: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Lake Shore Park: 0.3 mi
  • Washington Square Park: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • North Michigan Avenue: 0.6 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Museum of Broadcast Communications: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Marina City: 0.8 mi
  • History Museum: 0.9 mi
  • Harold Washington College: 1 mi
  • Prudential Plaza: 1 mi
  • Children Museum: 1 mi
  • Merchandise Mart: 1 mi
  • Chicago Theater: 1 mi
  • Goodman Theatre: 1.1 mi
  • Oriental Theatre: 1.1 mi
  • Navy Pier: 1.1 mi
  • Harris Theater: 1.1 mi
  • Chicago Cultural Center: 1.1 mi
  • Macys: 1.1 mi
  • Pritzker Pavilion: 1.2 mi
  • City Hall: 1.2 mi
  • Cadillac Palace Theatre: 1.2 mi
  • Cloud Gate: 1.2 mi
  • Shubert Theatre: 1.2 mi
  • State Street: 1.2 mi
  • North Avenue Beach: 1.3 mi
  • Crown Fountain: 1.3 mi
  • Kendall College: 1.3 mi
  • Bank of America Theatre: 1.3 mi
  • Yacht Club: 1.3 mi
  • Opera House: 1.4 mi
  • Art Institute of Chicago: 1.4 mi
  • Symphony Center: 1.4 mi

Dining

The Grill on the Alley
The Westin Chicago boasts the newest location of The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation’s Restaurant News. The Grill is known for American favorites: prime steaks, fresh seafood and homemade desserts.
Café a la Carte
Follow the enticing aroma of Starbucks® Coffee and fresh baked breads to the lobby level, where you will find Café a la Carte.
Westin Executive Club Lounge
Westin Executive Club Room guests enjoy exclusive access to the Westin Executive Club Lounge, located on the Main Building’s 14th floor with expansive Michigan Avenue views. Continental breakfast, all-day snacks, and hors d’oeuvres are served daily.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (205)

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

4 / 5
5.01.0
205 out of 205
Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.1
Comfort:
4.2
Location:
4.8
Value:
3.9

83% would recommend to a friend.

Sort by:
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Anonymous
Business
IL
Nov 21, 2010

Shopping Chicago

Great rooms, great location, great shopping

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Anonymous
Business
NY, NY
Nov 21, 2010

nice... nothing special

We walked the magnificent mile, shopped and visited local restaurants during our stay. The rooms were clean, but we did not feel like there was anything extraordinary about the hotel. Upon arrival to the hotel after 3:30 (check in is at 3pm), our room was not ready. They said that we would receive a call when it was ready, but we stayed out until 7pm and never received a call. When we arrived, they did not apologize, nor did they offer to give us a discount at the restaurant or comp us a drink for the inconvenience/while we waited.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Nashville, TN
Nov 6, 2010

Pleasant stay

Didn't disappoint

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Long walk from hotel

Medi at ontario & Michigan

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Cofe
Business
Ohio
Nov 1, 2010

Great location, nice room

The front desk staff was very friendly and helpful as we checked in and was looking for some good Chicago pizza for dinner. We asked for extra towels and they were quickly delivered to our room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Grand Lux Cafe, we went for lunch and the menu selections, the food and the service were excellent! I look forward to going there again on our next visit.

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Review of The Westin Michigan Avenue Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Chicago, IL
Oct 31, 2010

Nice hotel, good location

The hotel was in a great location for travelers. It is right by water tower place on Michigan avenue. Though our room was small, it was clean and worked fine for us. Would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Japine
Business
CINCINNATI, oh
Oct 11, 2010

The reallity

Very noisy, expensive, the room wasn't ready when we arrived. The vallet parking cost $55 and we needed it to go to the parking lot to pick up the car... why they say vallet parking if u need to pick up ur car??????

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

good places to buy everything near to the hotel

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Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Anonymous
Business
Bloomington, IN
Oct 11, 2010

Good Location

Good location, but no cotton swab and shower cap.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Japine
Business
CINCINNATI, oh
Oct 11, 2010

The reallity

Very noisy, expensive, the room wasn't ready when we arrived. The vallet parking cost $55 and we needed it to go to the parking lot to pick up the car... why they say vallet parking if u need to pick up ur car??????

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

good places to buy everything near to the hotel

Was this review helpful to you?
Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Conferencing
Business
Lawrence KS
Sep 1, 2010

Good stay

Nice hotel great location

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

So close to the magnificent mile.

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Thank you for your feedback!
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
5.01.0
Anonymous
Business
Syracuse, Indiana
Aug 23, 2010

average... good parking acommodations...

Cubs game... dinner at Sunda Restaurant

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
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