Hotel Overview
Paper Thin Walls, Noisy Hallways, Rooms Smell Musty
The rooms are ordinary rooms, nothing special that you might assume being located next door to...
See full review
-
SPG Unhappy Guest
- May 2, 2012
WIFI is terrible...
Everything is great about this Hotel except if you want wifi you have to be in the lobby and they...
See full review
-
Schlossahab
- Mar 26, 2012
The Westin Michigan Avenue Chicago Rooms
- Traditional
- Description not provided
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Hotel Map
- Area served
- Arlington Heights, Elmhurst, Evanston, Elk Grove, Hammond, Schaumburg, Des Plaines, Naperville, Oak Brook, River Forest, Rosemont, Schiller Park, Skokie, Glenview, Wheeling
- Nearby airports
- O'Hare International Airport, (ORD), 18.00, MI; Chicago Midway International Airport, (MDW), 16.00, MI;
- Area description
- Downtown
Amenities
- 24 Hour Front Desk
- Accessible facilities
- AM/FM Alarm Clock
- ATM/Cash Machine
- Bar/Lounge
- Business center
- Children's Activities
- Coffee Maker in Room
- Concierge
- Cribs Available
- Elevators
- Express Check In
- Express Checkout
- Fire Alarm with Light
- Fitness center
- Fitness center or spa
- Free Newspaper
- Gift Shop
- Hairdryer in Room
- Health Club
- High-speed Internet
- In Room Movies
- Internet Access
- Iron
- Ironing Board
- Laundry Service
- Maid Service
- Meeting/Banquet Facilities
- Mini Bar
- No Smoking Rooms/Facilities
- Porters
- Radio
- Refrigerator
- Restaurant
- Rollaway Beds
- Room Service
- Safe
- Safe Deposit Box
- Smoke Detectors
- Smoke-free policy
- Television with Cable
- TV Remote Control
- Valet Parking
- Vending Machines
- Wake-up Service
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (123)
Ratings and reviews for The Westin Michigan Avenue Chicago
- All travelers (123) 4 / 5
- Business (15) 3.9 / 5
- Couples (61) 3.8 / 5
- Families (22) 4.2 / 5
- Friends (16) 4.3 / 5
- Singles (6) 4 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.4
- Hotel staff:
- 4.1
- Room comfort:
- 4.2
- Location:
- 4.8
- Value:
- 3.9
81%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
SPG Unhappy Guest
Paper Thin Walls, Noisy Hallways, Rooms Smell Musty
The rooms are ordinary rooms, nothing special that you might assume being located next door to Hancock Building on Michigan Avenue. I had to be moved to another room at midnight as the next door guests' conversations could easily be heard. The walls are very thin, the doors are not sealed at the floor making all activity in the halls heard in room. I would not stay again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Schlossahab
WIFI is terrible...
Everything is great about this Hotel except if you want wifi you have to be in the lobby and they want to charge you for it. Watch OUT....
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
cwb1
Room cleaning
The rooms were clean except there was a bag of something left in one of the night stands. My husband said it looked like garbage, possibly left from previous guest. Also it would had been great to have a phone book in the room. Loved the location.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Shopping tip:
Short walk from hotel
If you like to shop this would be an ideal place to stay.
Reviewer score
Would recommend
Debra63124
Honeymoon
Beds were really not comfortable woke up back hurting. The location was amazing and the staff was eager to help find locations, however the staff is Mia after 9!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 1
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
CHICAGOHAPPY
Great hotel!!!!
we were impressed soon as we walked in. Hotel staff was so nice. The rooms were very clean and well taken care of. Will stay here again on our next trip!!! Restaurant had great food.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Ea sports
Awesome.
The staff was very nice and helped make the weekend very romantic for us. :)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Weelittlepiggy
Not so heavenly beds..
Not that the bed was dirty but BOY was it hard as a rock! I booked at this hotel because I raved about the beds to my boyfriend and now he thinks I'm crazy. Other than that, a good place for the money.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 1
- Location:
- 4
- Value:
- 5
Reviewer score
Would recommend
GregPGH
Great Hotel
Every staff member I encountered was very professional and helpful. Perfect location for shopping and some "non-tourist-type" eateries.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Bubba Gump
Birthday Getaway
We were able to check in a little early and by doing so we were able to visit all the great sites of Chicago. We went to the Hancock which is directly across the street. We had to go to American Girl Doll Store and buy the newest doll. Had Dinner at Dikta's. Then took a short Cab trip to Navy Pier. Everything was Great!!!!! I am looking foward to going back in the Spring. The best thing about the trip is when My Daughter left her American Girl Doll book at the Hotel. The Hotel had it retrieved and was at the front desk for us to pick up the next day.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Where comfortable shoes!!!!
Reviewer score
Would recommend
Workandfun 30s traveller
Good value for the location
Ideally located close to shopping. Friendly and informative staff. Easy check-in and check-out process. Minor quib: Parking could be cheaper.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
