Nightly rates from $212
Rate and special offer based on Check-in: Jun 22, 2012 Check-out: Jun 24, 2012

The Westin Michigan Avenue Chicago

4 stars
909 North Michigan Avenue, Chicago, IL 60611
Hotel Overview
Reviewer score
4.0
out of 5
123 reviews
Paper Thin Walls, Noisy Hallways, Rooms Smell Musty

The rooms are ordinary rooms, nothing special that you might assume being located next door to... See full review

  • SPG Unhappy Guest
  • May 2, 2012
WIFI is terrible...

Everything is great about this Hotel except if you want wifi you have to be in the lobby and they... See full review

  • Schlossahab
  • Mar 26, 2012
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or venture into the Loop for business. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the Westin WORKOUT Gym or join the Unwind, a Westin evening ritual from 5:30 pm to 7:00pm in the lobby, then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 23 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like dual line telephones, in room internet and wireless hot-spots in the lobby.

The Westin Michigan Avenue Chicago Rooms

Traditional
Description not provided

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Hotel Map

Area served
Arlington Heights, Elmhurst, Evanston, Elk Grove, Hammond, Schaumburg, Des Plaines, Naperville, Oak Brook, River Forest, Rosemont, Schiller Park, Skokie, Glenview, Wheeling
Nearby airports
O'Hare International Airport, (ORD), 18.00, MI; Chicago Midway International Airport, (MDW), 16.00, MI;
Area description
Downtown

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Bar/Lounge
  • Business center
  • Children's Activities
  • Coffee Maker in Room
  • Concierge
  • Cribs Available
  • Elevators
  • Express Check In
  • Express Checkout
  • Fire Alarm with Light
  • Fitness center
  • Fitness center or spa
  • Free Newspaper
  • Gift Shop
  • Hairdryer in Room
  • Health Club
  • High-speed Internet
  • In Room Movies
  • Internet Access
  • Iron
  • Ironing Board
  • Laundry Service
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Porters
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Smoke Detectors
  • Smoke-free policy
  • Television with Cable
  • TV Remote Control
  • Valet Parking
  • Vending Machines
  • Wake-up Service

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (123)

Ratings and reviews for The Westin Michigan Avenue Chicago

Overall score

4 / 5
123 out of 123
Amenities:
3.8
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.8
Value:
3.9

81% would recommend to a friend.

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Review this hotel
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
SPG Unhappy Guest
Business
Washington DC
May 2, 2012

Paper Thin Walls, Noisy Hallways, Rooms Smell Musty

The rooms are ordinary rooms, nothing special that you might assume being located next door to Hancock Building on Michigan Avenue. I had to be moved to another room at midnight as the next door guests' conversations could easily be heard. The walls are very thin, the doors are not sealed at the floor making all activity in the halls heard in room. I would not stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Schlossahab
St Paul, MN, USA
Mar 26, 2012

WIFI is terrible...

Everything is great about this Hotel except if you want wifi you have to be in the lobby and they want to charge you for it. Watch OUT....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
cwb1
Lexington, Tn.
Mar 6, 2012

Room cleaning

The rooms were clean except there was a bag of something left in one of the night stands. My husband said it looked like garbage, possibly left from previous guest. Also it would had been great to have a phone book in the room. Loved the location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Shopping tip: Short walk from hotel

If you like to shop this would be an ideal place to stay.

Review of The Westin Michigan Avenue Chicago

Reviewer score

3
Debra63124
Houston texas
Feb 21, 2012

Honeymoon

Beds were really not comfortable woke up back hurting. The location was amazing and the staff was eager to help find locations, however the staff is Mia after 9!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
2
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
CHICAGOHAPPY
Niagara Falls, NY, USA
Feb 19, 2012

Great hotel!!!!

we were impressed soon as we walked in. Hotel staff was so nice. The rooms were very clean and well taken care of. Will stay here again on our next trip!!! Restaurant had great food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Ea sports
Port St Lucie, FL, USA
Feb 13, 2012

Awesome.

The staff was very nice and helped make the weekend very romantic for us. :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of The Westin Michigan Avenue Chicago

Reviewer score

3
Weelittlepiggy
Orland Park, IL
Feb 1, 2012

Not so heavenly beds..

Not that the bed was dirty but BOY was it hard as a rock! I booked at this hotel because I raved about the beds to my boyfriend and now he thinks I'm crazy. Other than that, a good place for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
4
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

4
GregPGH
Pittsburgh, PA
Jan 16, 2012

Great Hotel

Every staff member I encountered was very professional and helpful. Perfect location for shopping and some "non-tourist-type" eateries.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Michigan Avenue Chicago

Reviewer score

5
Bubba Gump
Mokena, IL, USA
Jan 12, 2012

Birthday Getaway

We were able to check in a little early and by doing so we were able to visit all the great sites of Chicago. We went to the Hancock which is directly across the street. We had to go to American Girl Doll Store and buy the newest doll. Had Dinner at Dikta's. Then took a short Cab trip to Navy Pier. Everything was Great!!!!! I am looking foward to going back in the Spring. The best thing about the trip is when My Daughter left her American Girl Doll book at the Hotel. The Hotel had it retrieved and was at the front desk for us to pick up the next day.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Where comfortable shoes!!!!

Review of The Westin Michigan Avenue Chicago

Reviewer score

4
Workandfun 30s traveller
Philadelphia
Jan 11, 2012

Good value for the location

Ideally located close to shopping. Friendly and informative staff. Easy check-in and check-out process. Minor quib: Parking could be cheaper.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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