$139 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 30, 2014

The Westin Chicago River North

4 stars
320 North Dearborn Street, 320 North Dearborn Street, Chicago, IL 60654
Hotel Overview
Reviewer score
3.9
out of 5
55 reviews
great couple trip

It was great however you need to understand that this hotel will try to get as much money as... See full review

  • Michael W.
  • Dec 23, 2014
Epicenter of Everything

the location on the river can't be beat. next to all the great restaurants and near all public... See full review

  • Local yocal
  • Jul 7, 2014
Luxury and comfort steps away from main Chicago shopping areas
The Westin Chicago River North, located within minutes of financial and shopping districts of Chicago, makes it ideal for guests traveling for business or leisure. This AAA Four-Diamond award-winning hotel provides comfort and convenience in a relaxed and peaceful atmosphere. Guests have access to a wide range of facilities and amenities, including a fully equipped business and fitness center and sauna. The Westin Chicago River North is near to many trendy Chicago restaurants, providing plenty of dining options.
3 Reasons To Stay
  • Situated only minutes away from Chicago city center
  • Spectacular views of the Chicago River
  • Fully equipped gym and massage services on-site
The Westin Chicago River North Rooms
Accommodations at the Westin Chicago North consist of a combination of guest rooms and suites. All feature a wide range of amenities, as well as stunning views of the Chicago skyline and Chicago River. The guest rooms are equipped with TVs with movie channels and luxury marble bathrooms. Refreshments, such as tea and coffee, are included in every room, while guests who opt to stay in the suites have access to extra amenities, including iMac computers, free high-speed Internet access, complimentary breakfast, and luxury bathroom and bedroom accessories. Accommodation is spacious, with some suites extending to more than 1,200 square feet of floor space. Anyone traveling on business is likely to appreciate the selection of convenient amenities offered in some suites, which is typically a work desk and telephones with voice mail. The Westin Chicago River North offers an executive club, which provides access to extra in-room amenities, as well as entry to the on-site lounge. There are also rooms featuring disabled facilities. Prospective guests should be aware that this is a nonsmoking hotel.
Things To Do
  • Huron Street museums and galleries (0.6 mi/0.9 km)
  • Michigan Avenue (0.9 mi/1.5 km)
  • Millennium Park (1 mi/1.7 km)
Policies and fees
Smoke-free policy

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

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Reviewer score 3.3 out of 5
Reviewer score 4.2 out of 5

The Westin Chicago River North Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Concierge
Pet friendly
Activities
Fitness center or spa
Sauna
Children's activities
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Concierge desk
In-Room Safe
Shops/Commercial services
Meeting/Banquet facilities
Porters
Gift shop
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Room
Television with cable
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Fire alarm with light
Cribs available
In room movies
Sitting area
Iron
Ironing board
Smoke detectors

Nearby points of interest

  • Marina City: 0 mi
  • Museum of Broadcast Communications: 0.1 mi
  • Harold Washington College: 0.2 mi
  • Chicago Theater: 0.2 mi
  • Goodman Theatre: 0.2 mi
  • Oriental Theatre: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Merchandise Mart: 0.3 mi
  • Macys: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • Tribune Tower: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Marina City: 0 mi
  • Museum of Broadcast Communications: 0.1 mi
  • Harold Washington College: 0.2 mi
  • Chicago Theater: 0.2 mi
  • Goodman Theatre: 0.2 mi
  • Oriental Theatre: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Merchandise Mart: 0.3 mi
  • Macys: 0.3 mi
  • City Hall: 0.3 mi
  • Cadillac Palace Theatre: 0.3 mi
  • Tribune Tower: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • State Street: 0.4 mi
  • Harris Theater: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Bank of America Theatre: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Crown Fountain: 0.6 mi
  • Holy Name Cathedral: 0.6 mi
  • Opera House: 0.6 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Symphony Center: 0.7 mi
  • Art Institute of Chicago: 0.7 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Seneca Park: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Washington Square Park: 0.8 mi
  • Museum of Contemporary Art: 0.8 mi
  • Willis Tower (Sears Tower): 0.8 mi
  • Drury Lane Theatre: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Harold Washington Library: 0.8 mi
  • Water Tower: 0.8 mi
  • Lake Shore Park: 0.8 mi
  • Yacht Club: 0.9 mi
  • Union Station: 0.9 mi
  • Auditorium Building: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Buckingham Fountain: 1 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (55)

Ratings and reviews for The Westin Chicago River North

Overall score

3.9 / 5
5.01.0
55 out of 55
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4
Room comfort:
4.3
Location:
4.5
Value:
3.9

84% would recommend to a friend.

Sort by:
Review of The Westin Chicago River North

Reviewer score

4
5.01.0
Anonymous
Business
WI
Mar 14, 2011

Perfect location

Perfect location!! Hotel was a bit understaffed at front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Westin Chicago River North

Reviewer score

4
5.01.0
Anonymous
Business
Fort Wayne, IN
Jan 25, 2011

GREAT NIGHT!

We arrived in Chicago pretty late and were met with a very friendly and attentive front desk attendant. We checked in quickly and went right to a very nice room with an awesome river view. The room was clean and nicely decorated. The bed was very comfortable and we slept in before going to our ultimate theater destination. Wicked was awesome and the good hotel experience made the weekend very romantic and perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Westin Chicago River North

Reviewer score

4
5.01.0
Cote D'Or
Business
Chicago
Dec 12, 2010

Westin Chicago

We stay at the Westin nearly every time we stay overnight in the city. This time we were there for our annual get together with friends for Christmas. The hotel always has a peaceful atmosphere (an important detail if you've had a little to drink the night before). The service is always really great with every member of the staff being helpful and very friendly. The beds are great too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Chicago River North

Reviewer score

1
5.01.0
Anonymous
Business
Colorado Springs, CO
Nov 29, 2010

Lovely hotel, great location

The Westin Chicago River North is a lovely hotel, with clean, spacious rooms and all the necessary amenities. The staff was courteous and anxious to please. We will return to this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Do visit Millennium Park, The Bean, and the Art Institute of Chicago. We also enjoyed the caroling at Millennium Park the night after Thanksgiving. Shopping in the area is just wonderful.

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Review of The Westin Chicago River North

Reviewer score

2
5.01.0
Anonymous
Business
Northern California
Aug 8, 2010

Don't stay at this Westin!

Doorman frequently absent and doors were dirty. Toilet ran for 4 days, despite numerous requests to have it fixed-I had to take the top off myself every day to get it to stop. Called to leave a wake-up call, and no one every answered. Had to go down to the desk at midnight to take care of it. Keys repeatedly did not work, and my wife was refused access to our room for over an hour, even with proper identification. Clearly not a Westin experience I would care to repeat.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Lots of great places. Concierge was helpful and knowledgeable. Location is great in summer.

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Review of The Westin Chicago River North

Reviewer score

5
5.01.0
Crurle
Business
Illinois
Aug 5, 2010

Great Central Location

This Westin definitely follows what you would expect in a Westin. Clean lines, modern luxury style rooms at a great price over fourth of July weekend. Beautiful view of the river and spacious for two people. The lounge was okay, but was a little disappointed that there were a few drinks not available. Overall, my fiance and I have stayed in a few Westins and this one definitely met our expectations. This is definitely a great place to stay within walking distance of a lot of attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Park in the Aon building. You'll pay a fraction of the price that you would at any hotel. Just be prepared to hike several blocks to the Westin. Well worth the money savings!

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Review of The Westin Chicago River North

Reviewer score

4
5.01.0
Baroque music freak
Business
Los Angeles, CA
Jul 18, 2010

Good with few minor flaws

Very close to main attractions and El train. Beautiful lobby and friendly staff. Service less than perfect: found a few items from the previous guest in chest drawers; extra bed was brought in, but left upright and tied (I had to move furniture and place it myself - they apologized for it); no wifi signal in my room (the wifi fee was waived).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

When looking for a good restaurant, don't always look at the number of customers: they may be there because the restaurant is close to a theatre or other reasons. Check people's opinions online or ask trusted people.

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Review of The Westin Chicago River North

Reviewer score

3
5.01.0
Anonymous
Business
Los Angeles, CA
Jul 12, 2010

Decent hotel

Overall, the Westin Riverfront is a good hotel. It is in a great location. The bed is comfortable with okay pillows and a great shower. Like most starwoods hotels, the service is excellent.My complaints are: You have to pay $10 to use the gym. I just think this should be included. [...] Lastly, the hotel hasn't been updated in a long time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping is very close. The restaurant options if you are not a fan of steakhouses are mediocre. There is a decent wine bar across the street. Bin 36.

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Review of The Westin Chicago River North

Reviewer score

4
5.01.0
Anonymous
Business
washington, dc
Jul 5, 2010

Good hotel

Sleek modern. A distance from other downtown attractions. No immediate resturants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Westin Chicago River North

Reviewer score

5
5.01.0
Anonymous
Business
Chicago,Il
Jun 14, 2010

Great price for a beautiful hotel

The hotel is in excellent condition and has a great staff. The room my girlfriend and I stayed in was clean, good sized, and had a beautiful view of the Chicago river. The location is perfect if you are looking to eat at the best restaurants which are all in walking distance.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

We ate at a Mexican place called Mercadito which is only a block away. The food and drinks are very good and so is the price.

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