The Tremont Chicago Hotel at Magnificent Mile

Our trip was a success and the hotel's convenient location made everything easy. The main issue was the service of the hotel. You can tell the maid and desk staff is severely understaffed. Our check-in time was promised at 3pm, but we didn't get into our room until 5pm. This can be a huge inconvenience if you have dinner or theatre plans close to 6pm or 7pm. The delay was due to rooms not being clean and ready for guests to check-in. Overall the experience was good, but waiting in the lobby for 2 hours waiting for your room can be frustrating.

Tremont Hotel was a great hotel to stay at.The staff was wonderful.The bed was very comfy.great shopping minutes away.We were really happy with the entire stay.The only negative is they charge $49 a night to park.We parked at a self-park a block away and still were charged $35 a night.

This hotel seems to be deliberately going out of business. Some rude staff, hard to get hot water after morning. No housekeeping later in the day. Shabby lobby area.

The room was clean, close to everything and Mike Dickta's steakhouse that is connected to it was amazing.

We booked this without knowing anything except what the reviews revealed! We were very pleased! It is a vintage hotel very clean, very comfy bed, very quiet and right near everything. We just wanted a sleeping room and that is what this is but it is very nice and spacious. We stayed in 801. There are no vending machines, ice machines or anything here but there is a Starbucks right across the street and a restaurant in the lobby (a nice one) recommended by an outside source as a great steakhouse. We only ate there for the continental breakfast which was not included but we did get it free for signing up for their "rewards" program.

Early check in was nice.Continental breakfast next door was convenient.Nice restaurants within walking distance.Only half block from magnificient mile.Amenities in the room was just adequate.Reasonable price for the location.Staff will help you to print your boarding passes.

The room, we got was a converted Broom Closet! I was not impressed with the size, as it was barely big enough for the Queen sized bed. The Television service was not good at all. There were only 7 or 8 channels, available, and most of those were simply cable news channels. There were no pay per view movie channels, and Sports channels were not available. I will say that the towels were almost of an adequate size, and there were plenty of them. The bed was very good, and slept well. No in room coffee, as even Motel 6 supplies, and, there were no vending machines or Ice machines,available. In general, I don't believe that I will ever want to stay there again.

Ok needs renovations the floors smell stale. Staff not knowledgable and slow. Never is anyone at the desk in the evening. But good location if you know your way around then the staff doesn't matter.

The hotel is well located, but lacks any amenities. The room that I had seemed to be recently redecorated and was clean, but the rest of the hotel looked like it needed a scrubbing and painting. I can't complain because I had a great room rate and didn't spend much time in the hotel. If you want to be a block away from great shopping on the magnificent mile and close to some nice restaurants, it is tolerable for no more than three days.

I feel I got a very good value for the location and overall satisfaction with the hotel. The only downside that I can think of is that the elevators kept breaking down. It's an old hotel, so this is probably hard to avoid, but the main elevators broke down twice during my two day stay. I'm just glad I wasn't the poor guy stuck in there! Other than that, everything was perfect. I also plan on using Orbitz again.