I was in Chicago with friends and decided I wanted to stay in the city. I booked the hotel quickly and was able to check in just as quick. The restaurant downstairs serves some delightful drinks and is a great place to meet with friends before a
night out on the town. It was a great stay and I will return.
Stayed there over a 3-day holiday weekend. Very nice hotel but didn't live up to the hype. Fast assistance from the doorman and a quick check-in. The room was superb with wonderful amenities. The front desk staff was quick to remedy any issues,
including bringing new batteries for the remote at 4am. My issue is that we were "upgraded" to a room that shared a wall with the cleaning closet. All afternoon it sounded like the housekeeping staff and the mop were having a fight! Also the room overlooked an alley and looked directly into the rooms of the other hotel. At 4:30am the beeping of trucks backing out of the alley and the yelling from staff giving instructions was quite the ruckus. We actually downloaded a white noise app to help us sleep. Staff also left early because it was a holiday. There was no room service and the restaurant downstairs was closed, so we ordered pizza and had it delivered. The front desk staff did not seem pleased by this. We also had to put up with a night of "ding-dong-ditch". Just a side note: They were adamant that room service be charged and not paid in cash. Since it was their preference and not policy, we would make it a point when ordering to say we were paying cash. Nevertheless, 3 charges had to be reversed. I actually had room service refuse to take cash the first time until I called the front desk and had her speak with him.
The biggest thing that left a bad impression was the lack of professionalism of a certain housekeeper. She acted a little too familiar for my taste.
I doubt we'll stay there again but I would offer a cautionary recommendation.
The Talbott Hotel in Chicago was rated as a 4 star hotel, but I'd give it 5 stars. From the minute we walked through the door (held open by the door man) and went to the Reception Desk we were treated like royalty. Our room was up-graded to a
Deluxe room without asking and were given free breakfast buffet vouchers for the length of our stay when I asked if their restaurant was open for breakfast. Our bed was turned down each night and chocolate candy placed on our pillows. The bedding was luxurious with a beautifully thick duvet and even the bathroom was spacious and offered Molton Brown products. We love to cruise and I would say this room was as lovely and well equipped as a suite on a Celebrity Cruise Ship . We will stay at this hotel again and have already recommended it to friends.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
This hotel is located right off of the Magnificent Mile. It is also located near the train and elevated lines.
The 4.6 rating on this hotel is spot on. Great location, staff, value, room comfort. Apple TV in the room was cool and easy to use as I'd never tried it before. Access to the Equinox (full gym) in the bottom of the Bloomingdales' building on
Michigan Ave a few blocks away beats almost every other hotel gym I've been to. However, bring warm ups to get there in the winter. I will definitely return.
This is a generally lovely hotel, and has an absolutely spectacular location - very convenient for shopping the Miracle Mile and visiting museums at the north end of downtown. Staff were generally friendly and accommodating, although occasionally
misinformed (we were told when we checked in that Sunday brunch was available until 3:30 pm and discovered at 1:00 pm that it had actually ended at 11:30 am - oops!). Parking was terrifyingly expensive, but not out of line with other downtown hotels.