stayed one night just for a pleasure trip to the windy city. Room was clean and quite. Staff was good although had limited contact. Parking people could have offered more information...in & out priviledges, etc... not sure if we were entitled
to a discount coupon at the parking garage or not? We valet parked.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Michigan Avenue, State Street, Rush Street just steps away. Also convenient 'market/grocery' type stores very close if you needed that kind of thing.
I am a big fan of the Talbott and stay here frequently. Not sure what happened on my last vistit but I did not have a reservation when I arrived, and the city was booked solid. Fortunately they found a room for me...$564 dollars later...
Look elsewhere for a Chicago botique hotel weekend visit
The Talbott Hotel is conveniently located a block from the Michigan Ave magnificent mile shopping and our room was well appointed and spacious. Unfortunately, our three day visit started with a poor check-in experience and we suffered from anemic
air conditioning throughout our stay. We checked in at 4:00 pm on a Saturday (an hour after the published check-in time) but had to stand in the lobby for 15 minutes while our room was "inspected" as explained by an almost surly front desk clerk. The room air conditioner was activated by a motion sensor in the room so the room always heated up when we were away. Despite an inaccurate thermostat which said the room cooled to 65 degrees, the room never got any cooler than the upper 70's and that only after an hour of running on maximum cool. The front desk said that they contacted an engineer to address our a/c complaint but the problem persisted throughout our visit. The hotel appeared to be short staffed on the weekend. Our room was not cleaned until 4:00 pm on Sunday, two hours before a too early 6:00 pm offer for a turn down service. Room cleaning was timely on Monday morning. During my next visit to Chicago I will try a different boutique hotel such as the James.
The Talbott presents as an old-school, elegant hotel, and for the most part doesn't disappoint, at least as far as staff attentiveness and cleanliness are concerned. The entire place, however, appears to be served by only two, small and slow
elevators, which you will invariably have to share with the cleaning and janitorial staff. Not the stuff of 4 stars, I'm afraid.
The lobby and bar, too, are great disappointments and have clearly been photographed with width and depth-enhancing lenses.
Stayed there over a 3-day holiday weekend. Very nice hotel but didn't live up to the hype. Fast assistance from the doorman and a quick check-in. The room was superb with wonderful amenities. The front desk staff was quick to remedy any issues,
including bringing new batteries for the remote at 4am. My issue is that we were "upgraded" to a room that shared a wall with the cleaning closet. All afternoon it sounded like the housekeeping staff and the mop were having a fight! Also the room overlooked an alley and looked directly into the rooms of the other hotel. At 4:30am the beeping of trucks backing out of the alley and the yelling from staff giving instructions was quite the ruckus. We actually downloaded a white noise app to help us sleep. Staff also left early because it was a holiday. There was no room service and the restaurant downstairs was closed, so we ordered pizza and had it delivered. The front desk staff did not seem pleased by this. We also had to put up with a night of "ding-dong-ditch". Just a side note: They were adamant that room service be charged and not paid in cash. Since it was their preference and not policy, we would make it a point when ordering to say we were paying cash. Nevertheless, 3 charges had to be reversed. I actually had room service refuse to take cash the first time until I called the front desk and had her speak with him.
The biggest thing that left a bad impression was the lack of professionalism of a certain housekeeper. She acted a little too familiar for my taste.
I doubt we'll stay there again but I would offer a cautionary recommendation.