$119 Avg/night
Rate and special offer based on Check-in: Apr 19, 2015 Check-out: Apr 20, 2015

The Palmer House Hilton

4 stars
View map of 17 East Monroe Street, Chicago, IL 60603

Hotel Overview

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
717 out of 717
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

2
5.01.0
Lee Vi
Business
Chicago
Jul 13, 2014

Overpriced...smelled like tobacco and elevators were slow and squeaky. Our ac rattled. $300 a night

Could have been more sanitary. Elevators were sticky and had a bug that looked like a roach. Not my kind of Hotel for $250 a night. Room was tiny and AC rattled all night no cofee maker, microwave etc.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
LAJJACKSON
Business
Bay Area
Jul 11, 2014

Historic Hotel - Great Experience

Hotel is well-maintained and the rooms are very clean. It is well-adorned with lots of nostalgic photos and great artwork. A good location for seeing downtown Chicago as well as Millennium Park and Navy Pier.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Pookyone
Business
Falls church, va
Jul 11, 2014

Wonderful hotel in a great location

Staying at the executive floor has great advantages. For one thing, you get daily breakfast and evening snacks that can substitute for dinner. All day refreshments are there for enjoyment and they have loads of fruits for the taking. Staff was so litigious and wonderful too. Grant Park is close by and they have open air concerts every evening. Free!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Grant park is great as is the millennium park.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
ScarlettSun
Business
Madison, WI
Jul 10, 2014

weekend getaway

best hotel ever. nice facilities, location, and service

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Millenium park

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Bev the explorer.
Business
Barberton, Ohio
Jul 10, 2014

Perfect in everyway.

Was really impressed with staff very friendly. The hotel was beautiful and very clean. Restaurants close by. enjoyed site seeing and museums.This was a memorable vacation. This hotel was one of the best we have stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Not real fancy close by but a good variety.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Kerry P
Business
Dallas, TX
Jul 8, 2014

Hotel located in the middle of everything

Hotel was located near the subway system, shopping centers and main roads. Great hotel with great location

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Several shopping locations are located just a few blocks from the hotel

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Steph629
Business
New York
Jul 8, 2014

Great Hotel

Hotel staff were helpful and accommodating. Gorgeous hotel and lobby. Centrally located.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Rybo
Business
Chicago, IL
Jul 8, 2014

short overnight stay

My wife and I stayed here for just one night, so our experience was limited. That said, the hotel is quite beautiful and our room was nice, though fairly small. The gentleman at the front desk who checked us in, however, was friendly, funny, and helpful. Location-wise, it's right in the Loop, which was perfect for what we needed. So, all in all, it was a great option for us.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

2
5.01.0
Truth Teller
Business
Conyers, Georgia
Jul 8, 2014

Not worth the money

Room was very small and did not come with the ammenities such as a dvd player or microwave. Blanket and sheets had burn holes in them and the parking was $42/day but in another building. We also experienced hotel staff that treated my family like they didn't belong there. If you are looking for convenience it is in the heart of downtown Chicago and you could get around without a vehicle if need be.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
JW and EDTDR
Business
Peoria, IL
Jul 7, 2014

Great getaway

We had a wonderful stay. The location was terrific and spent a day exploring the Art Institute. The only thing missing was a coffee pot in the room. Had stayed in this hotel many times a few years ago and it met our expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Had a delightful dinner at Catch Thirty-Five at Wacker and Michigan. Short cab ride.

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