$169 Avg/night
Rate and special offer based on Check-in: Jun 7, 2015 Check-out: Jun 8, 2015

The Palmer House Hilton

4 stars
View map of 17 East Monroe Street, Chicago, IL 60603

Hotel Overview

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
752 out of 752
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Malcolm953
Business
London
Sep 16, 2014

Business and Family Break

Central Hotel, recommended by business colleagues, very handy for getting everywhere. Debbie, the concierge is very good. Upgraded to suite and on Exec Floor so no issues on accomodation........American Continental breakfast very different to European Cont Bfast...scrambled eggs with waffles, next day scrambled eggs with french toast, next day with pancakes etc....fruit choice was great, mini croissants very good......this was the only vaguely continental bit. Staff very helpful, though and most were long serving and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Wllis
Business
Seattle, WA
Sep 12, 2014

Fancy Stuff!

We got a super cheap last minute deal at the Palmer House and it's such georgeous place to stay. Spend some time in the lobby even if you never stay there. It's spectacular. The overall experience is fairly fancy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Rhstravel
Business
New York , ny
Sep 11, 2014

Delivered as promises

Palmer house lived up to our expectations ! Beautiful and well located

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
KC Big Daddy
Business
Kansas City, MO.
Sep 4, 2014

3-day vacation

Beautiful lobby in this historic hotel. Great location, subway entrance just outside front door. Excellent restaurants in the hotel. Room was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Great Sunday brunch

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Antisnowhere
Business
Cincinnati
Sep 2, 2014

Iconic hotel.

Great location.. Great location. Right off the red line subway stop. Very friendly staff. Really enjoyed our stay there, and would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Hairgal33
Business
Mn
Sep 2, 2014

Wonderful hotel

Beautiful hotel. Great breakfast on executive level. Awesome rooms. Friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
KHPosey
Business
Alexandria, VA
Aug 24, 2014

Great location

Generally helpful staff. Taxis make dropping a car a little difficult, but that's more on the taxis than the hotel. External view rooms are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Millennium Park is so close.

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Acmestyled
Business
Philadelphia, PA
Aug 20, 2014

Gorgeous historic hotel

This is where I stay every time I'm in Chicago. The lobby is stunning, the history is enchanting and the staff is super friendly. They (somewhat) recently added a Starbucks and a Freshii on the street level, which is helpful (you can access them from within the hotel), but doesn't distract from the grandeur of the property. The location is great -- a block from Target and other shopping, close to the train and a couple of blocks from the lake. The rooms are showing a bit of wear, but it's an old historic hotel so that's to be expected. The room was still clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Be sure to stop and read the plaques about the hotel's fascinating history, such as the ornate gold Peacock doors at the hotel's entrance.

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Kate E
Business
St. Louis Missouri
Aug 19, 2014

Lovely hotel

This hotel was lovely. Staff was efficient and friendly and the amenities were exactly what we needed. Close proximity to many great restaurants and parks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Dean the Travelin Machine
Business
Monroe Michigan
Aug 15, 2014

Guilded Aged Gem

If elegance is your thing, then the Palmer House is the place for you. It is old; remodeled to not lose its grandeur. Centrally located to Magnificent Mile, Millennium Park, Marshall Fields. Rooms were small but very clean and accommodating. A great place to remember the great celebrities who have stayed there..Jack Benny, Jerry Lewis, Frankie Avalon, Carol Channing to name only a few to new faces such as Joe Kennedy and family. Numerous Governors have stayed in the hotel. The Lockwood restaurant is very high quality as is the Potter Room. The Palmer House offers our very own Cisteen Ceiling. Bring your camera. Remodeled in 1996. A very pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Lockwood is an elegant restaurant and high quality.

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