$119 Avg/night
Rate and special offer based on Check-in: Apr 1, 2015 Check-out: Apr 4, 2015

The Palmer House Hilton

4 stars
View map of 17 East Monroe Street, Chicago, IL 60603

Hotel Overview

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
713 out of 713
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Antisnowhere
Business
Cincinnati
Sep 2, 2014

Iconic hotel.

Great location.. Great location. Right off the red line subway stop. Very friendly staff. Really enjoyed our stay there, and would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Hairgal33
Business
Mn
Sep 2, 2014

Wonderful hotel

Beautiful hotel. Great breakfast on executive level. Awesome rooms. Friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
KHPosey
Business
Alexandria, VA
Aug 24, 2014

Great location

Generally helpful staff. Taxis make dropping a car a little difficult, but that's more on the taxis than the hotel. External view rooms are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Millennium Park is so close.

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Acmestyled
Business
Philadelphia, PA
Aug 20, 2014

Gorgeous historic hotel

This is where I stay every time I'm in Chicago. The lobby is stunning, the history is enchanting and the staff is super friendly. They (somewhat) recently added a Starbucks and a Freshii on the street level, which is helpful (you can access them from within the hotel), but doesn't distract from the grandeur of the property. The location is great -- a block from Target and other shopping, close to the train and a couple of blocks from the lake. The rooms are showing a bit of wear, but it's an old historic hotel so that's to be expected. The room was still clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: In Hotel

Be sure to stop and read the plaques about the hotel's fascinating history, such as the ornate gold Peacock doors at the hotel's entrance.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Kate E
Business
St. Louis Missouri
Aug 19, 2014

Lovely hotel

This hotel was lovely. Staff was efficient and friendly and the amenities were exactly what we needed. Close proximity to many great restaurants and parks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Dean the Travelin Machine
Business
Monroe Michigan
Aug 15, 2014

Guilded Aged Gem

If elegance is your thing, then the Palmer House is the place for you. It is old; remodeled to not lose its grandeur. Centrally located to Magnificent Mile, Millennium Park, Marshall Fields. Rooms were small but very clean and accommodating. A great place to remember the great celebrities who have stayed there..Jack Benny, Jerry Lewis, Frankie Avalon, Carol Channing to name only a few to new faces such as Joe Kennedy and family. Numerous Governors have stayed in the hotel. The Lockwood restaurant is very high quality as is the Potter Room. The Palmer House offers our very own Cisteen Ceiling. Bring your camera. Remodeled in 1996. A very pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Lockwood is an elegant restaurant and high quality.

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Sleepy mother
Business
Arkansas
Aug 14, 2014

Very pleasant stay

Had a really nice time here. The staff was excellent. Very good location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Beware of the prices provided on the list the hotel provides for local restaurants. Some of them are a little pricey. There are good I expensive restaurants close by. There is a really good Mediterranean restaurant around the corner in the same building. The proximity to shopping was excellent!

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
The Academic
Business
Somewhere in the South, USA
Aug 11, 2014

good choice

Nice, historic hotel in the heart of Chicago, close to everything (more or less). The hotel has been updated and so the rooms are quite The only downside is the lack of a coffee maker in the room and the parking garage which is in another building. That means it takes a while to get the car unless you make plans ahead of time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Tomme
Business
Indiana
Aug 11, 2014

Just a room

The hotel was nice and you can't beat the location. On the negative side my room had broken glass laying on the floor by the bed and luckily I didn't step in it. I spoke with the front desk the next morning and they didn't care. Also the walls are thin and you can hear the neighbors

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
1
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
tennisprince
Business
Wisconsin
Aug 10, 2014

Nice stay but could hear neighbors

Beautiful historic hotel with particularly nice lobby. Room is not very spacious but bed comfortable and that bathroom clean and attractive. The only thing I didn't like was that I could easily hear some neighbors talking in the next room and I don't think they were yelling. That occurred for 4-5 minutes and I never heard them again. Anyway, comfortable stay in the heart of Chicago. Try the pub next to hotel for great Greek food.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Try Miller's pub next door. Cheap excellent food.

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