$149 Avg/night
Rate based on Check-in: May 26, 2013 Check-out: May 27, 2013

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
562 reviews
Loved i!

The staff was kind , friendly, and attentive , the decor is sumptious and the beds and linens... See full review

  • nora and her mum
  • May 10, 2013
Great Business Experience

Great location and value. The executive floor is well worth the extra expense as the continental... See full review

  • Cowabunga Joe
  • May 10, 2013
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

Amenities

  • Wireless internet
  • Pool
General
Pets allowed
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
Wireless internet

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Hotel Map

41.8801 -87.6269
Nearby airports
O`Hare Intl Airport, (ORD), 18.00, MI, SE; Chicago Midway Airport, (MDW), 12.00, MI, NE; Gary RegionalAirport, (GYY), 25.00, MI, SE;

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Marshall Fields: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Marshall Fields: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Sears Tower: 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Carson Pirie Scott: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (562)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
562 out of 562
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.9

89% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

4
Pavimd
Chicago, IL
Aug 11, 2012

Great romantic stay

Great romantic stay. The executive floor has great amenities!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Review of The Palmer House Hilton

Reviewer score

2
LueyC
La Crosse, Wisconsin
Jul 30, 2012

bait and switch

When we arrived at the hotel they tried to give us a room other than the one we reserved. The room was the size of a closet and the bed was only a full size vs. the king size that was promised in our reservation. They were very understaffed at the front desk, but they did finally manage to put us in a room with a king size bed. The bath was still extremely small and the elevators were incredibly slow. The historic lobby and breakfast dining area were the only redeeming qualities of this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
3
Entertainment tip: Short walk from hotel

Short walk to Millennium Park and the Chicago Art Institute. Also, Miller's Pub very near by was great for casual dining and drinks and is open until 4 a.m.

Review of The Palmer House Hilton

Reviewer score

4
Somebody special
Business
Texas
Jul 27, 2012

Nice Experience!

I would recommend this hotel and the accomodations are great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

2
rm10
Business
Boston
Jun 26, 2012

Noisy staff and god help my allergies!

On my first night I had to open the door at around mid-night to ask people in the hallway to not be so loud outside my room. It was surprising that the people talking were hotel staff. Front desk was nice enough to switch my rooms the next morning because staff started having loud conversations again next morning at 7am. My next room had something odd (new carpet probably) that irritated my allergies enough for me to want to rush out of the room every morning I woke up. Add to the above the fact that there is a $10 fee for every gym visit. It used to be free in the past. Also, when booking the room description said - king size bed, mp3 clock and wireless internet. But the hotel charged for the wifi and the front desk staff was not at all pleasant in explaining that to me. Thanks to customer service from O_rbitz for sending me a voucher to reimburse for the wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
RBLT
Beverly, Ma.
Jun 11, 2012

In the right spot

High brow or low brow, park, lake, museums, river, dining or the blues - it's hard to beat this location. A block from the red & blue CTA lines ($2.25 right to/from O'Hare), with enough diversions right off the lobby to spend plenty of time indoors, this hotel has it all. Only minor complaint is small room/bath, and no fridge in the room. Oh and no free wifi! Come on! Otherwise an excellent spot. RL

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Money-saving tip: Short walk from hotel

The CTA is a block away - blue line runs to/from O'Hare for $2.25.

Review of The Palmer House Hilton

Reviewer score

3
chicago
Michigan
May 14, 2012

chicago

was what i expected. However expensive and everything is extra. like ( Internet, fitness center,) the bed was a bit firm other than that it was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Shopping tip: In Hotel

you are right on State St shopping district and the cta trains are right outside the door. perfect location.

Review of The Palmer House Hilton

Reviewer score

4
Chicago Frequenter
Suburban Chicago
Mar 23, 2012

Great Stay, Noisy Room

Enjoyed out stay. First time here. Room was little noisy. Heard a whirring, vibrating sound (like an appliance motor) near the head of the bed. Couldn't locate the source... Annoying. Clean, comfortable room. Great location for State Street, Opera, Loop. Prefer to be on N. Mich. Ave., but were going to Opera so this was better loc. this time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Shopping tip: Short walk from hotel

State Street stores, Macy's, Block 37 Mall real close...

Review of The Palmer House Hilton

Reviewer score

2
encv
Elgin, IL, USA
Mar 19, 2012

overbooked

They overbooked and we got moved to the 4 seasons it was so nice and the staff was amazing while the staff at the palmers were a bit rude. We got our stay comped though.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of The Palmer House Hilton

Reviewer score

4
Gettaway Greg
Kalamazoo, MI, USA
Mar 19, 2012

The 1,600 room B&B!

My wife and I enjoy the ambiance and decor of the Palmer House. It is our Chicago home! It is a great destination to be right on top of everthing downtown. Be ready to hold your own with the front desk when they tell you that your not getting the room you want due to making reservations through a third party.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of The Palmer House Hilton

Reviewer score

5
Morning Glorious
Springfield, IL, USA
Feb 28, 2012

Overnight birthday surprise!

Awesome! Fantastic! Very clean! Most comfortable bed, pillows! Been nice to have coffee/tea maker in room. All staff extremely friendly, helpful! This is one of the best!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: Not Applicable

Keep a travel bag packed! Never know when you'll need it---emergency or fun get-away! You're ready!

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