$89 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 30, 2014

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
694 reviews
a great romantic getaway

the staff was very helpful the architecture is beautiful felt like homew ..nice family getaway... See full review

  • miss bold and beautiful
  • Dec 2, 2014
Great place

Great service, comfortable, clean and great staff, I am very very very happy See full review

  • Happy social worker
  • Nov 24, 2014
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

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Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (694)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
694 out of 694
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

2
5.01.0
hotrod man
Business
iowa
Sep 3, 2013

weekend get away

all amenities are charged at high additional fees,,even the pool , room was extremely small due to booking thru a 3rd party, parking fees are outrages., super high prices in restaurant, definitely not a 4 star hotel . not even a coffee pot in the room. stayed at super 8 motels with greater value couldn't believe it was a Hilton hotel .

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
md222
Business
Boston
Aug 18, 2013

Conference Hotel

Beautiful lobby and generally nice facilities -- some meeting rooms were less than ideal -- e.g., columns in the middle, long and narrow

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
wells82
Business
lexington, ky
Aug 9, 2013

interesting hotel

the room was nice in size and comfort, as well as having a nice bar to go to. I was surprised that they didn't have a coffee machine in the hotel room though.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Sightseeing Jan
Business
Oklahoma City, OK
Aug 7, 2013

Great getaway

The location of this hotel is great because it is within walking distance of Millenium Park, shopping, good restaurants, museums, etc. and a short taxi ride to the Navy Pier. Even if you wanted to take a venture on the train, it was easily accessible. Amenities in the hotel were awesome. Rooms had been re-modeled and were very chic looking. Will stay here again upon future visits to the Chicago area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

2
5.01.0
LudoPDX
Business
Portland, Oregon
Aug 5, 2013

This hotel needs a complete renovation

The location and the beautiful lobby are the only positive things about this hotel. The walls of the rooms seem to be made out of paper, we could here our neighbors watching TV at 3am. The corridors were freezing cold and last but not least, despite the fact there were 10 elevators it took at least 10mins every time to go up or down. I definitely do not recommend this hotel. It is absolutely not to the standard levels Hilton has normally

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Murman545
Business
Garden Grove, CA
Aug 5, 2013

Great Location Great Service

Experience was very good. Hotel staff was courteous and helpful. Location can't be beat. Room was clean and nice. This was Lollapalooza weekend and the hotel was filled with attendees. It could have been crazy, but it wasn't. I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
JMAgnes
Business
Manhattan NY
Aug 5, 2013

Great, but they nickel and dime you.

They tried to tell us it was $40 to rent a microwave for 5 minutes. I'll eat my UNOs pizza cold instead. Also, no free WIFI is dumb. Get with the times. Other than those two thing, everything was clean, staff was great, and wonderful location for Lollapalooza goers.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park at the Pier for $25 a day and not $40 at the hotel. Nice walk along the parks to the hotel.

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
ChicagoTrip
Business
Chicago,IL
Jul 29, 2013

Chicago trip

The rooms and the bathrooms were tiny and not as expected even though we stayed in the executive lounge. The rooms did not have amenities like a microwave or a fridge to heat/store food. The kitchen would close at 10 pm making it in convenient to use the common amenities after that time. Overall an average experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Luis Campos
Business
Bethesda, MD
Jul 22, 2013

Very Attractive Hotel

The Palmer House reflects a lot of the history embrace in the City of Chicago. I understand that true the years the building went thru a lot of renovations and improvements in order to keep up with their clients. The room that I was assigned have a very strong odor in one of the closets. I did not put an official complaint with the customer service due to the short stay. In case I have the opportunity to visit again Chicago i would like to expend time at The Palmer House.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Gustavin
Business
Louisville, KY
Jul 16, 2013

poor for 4**** hotel

the TV was in the side of the bed, you can not seer straight... You need to pay $15 for the internet in the bedroom...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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