$89 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 30, 2014

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
694 reviews
a great romantic getaway

the staff was very helpful the architecture is beautiful felt like homew ..nice family getaway... See full review

  • miss bold and beautiful
  • Dec 2, 2014
Great place

Great service, comfortable, clean and great staff, I am very very very happy See full review

  • Happy social worker
  • Nov 24, 2014
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

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Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (694)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
694 out of 694
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Galechka
Tennessee
Mar 4, 2013

EXCELLENT!

We will be back ,because it feels like home.Palmer House has good location for people who like to see museums or go shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Sailor Girl 1996
Business
St Paul, MN
Jan 27, 2014

weekend getaway for the Strictly Sail Show

Had a great time. Beautiful place, esp the lobby. Great and friendly help. Our room was perfect and clean, maybe some waters would have been nice. Gorgeous photography on the floors. The stairs to the rooms (we don't do elevators, and so we walked to the 8 th floor) could have been swept better, and some floors did not have numbers on the door leading out. All in all, we were very pleased. Karen and Stephan Kistler

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Long walk from hotel

Check out Andy's jazz club, and make reses early!

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Wedding Dress Shopper
Business
Lansing, Mi
Jan 13, 2014

Weekend Trip

Great experience. Clean. Small room. Very elegant in lobby. Good food but high priced.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
BILLCinNYC
Business
New York City
Dec 30, 2013

Wonderful old world feel

Loved being there of the holidays. The grand old lobby makes Staying there feel "special" Although the rooms are very modern, large and comfortable. Friendly and helpful staff. Easy access to theaters and all the connecting subway trains. There is a bank of "Mac" computers available for free in the lobby. Great for printing email or changing flights, check in etc. Starbucks in the hotel and CVS stores across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

If you are planning on seeing theater in Chicago, this is a very handy place to stay. It's also pleasant walk to shopping districts

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
xristina
Business
Batavia, IL
Dec 29, 2013

great place

lovely hotel, lobby, and ambiance. good room, small but that is fine. I wish there was a fridge in the room. that would have helped.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Local loco
Business
Evergreen park, IL
Dec 17, 2013

Great location!

This hotel is famous for a reason! Great location and great staff! I was a little dissappointed by the hot tub, but everything else makes up for it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Great breakfast place right outside the hotel on State street.

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Kristisk8
Business
New York, NY
Dec 10, 2013

Mediocre rooms but nice common areas & fantastic gym

I found this hotel to be sort of an odd combination of very grand common spaces but with outdated, low amenity rooms (however, they are very big). Also, the rooms oddly enough do not have mini fridges/mini bars which I would ordinarily not care about, but I am nursing and needed somewhere to keep the milk and the hotel was not willing to freeze my ice packs for me and charged $40 for a fridge to be delivered to the room. The bathroom was also outdated and it took running the water for quite some time in both the sink and the shower to get any water that approached warm water. However, I booked this hotel for its gym and that was quite nice. In general, you can find other hotels in the area that are cheaper and the same or better quality-wise. The staff I dealt with were friendly, professional and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Gradstud90
Business
midwest
Nov 28, 2013

Great location/hotel/price!

I checked in late and the staff was welcoming, the room was very clean, and the amenities were great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
conferenceattendee78
Business
South Carolina
Nov 25, 2013

Good

beautiful hotel. could use a coffee machine in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
DAE Traveler
Business
Minnesota
Nov 18, 2013

Best Birthday Ever....

It was my Mother's 75th Birthday and we wanted a special weekend in Chicago so staying at the Palmer House Hilton was a must. It was close to all our favorite shopping and restaurants. The staff was wonderful, the room was beautiful and overall a memorible and great time for all of us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Obrian
Business
San Francisco
Nov 10, 2013

great stay

we spent only one night at the hotel but enjoyed it very much. we got a free upgrade once we arrived. the only downside were loud people in the room next door. would go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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