$134 Avg/night
Rate based on Check-in: Jun 30, 2013 Check-out: Jul 2, 2013

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
571 reviews
Wonderful sisters trip!

The Palmer House is a beautiful Hotel with an abundance of charm. Staff were all friendly and... See full review

  • Moni the baby sis
  • Jun 1, 2013
Awesome Hotel and Service

Very accommodating and friendly The service was excellent. I have stayed there many times Highly... See full review

  • Chris from Philly
  • May 27, 2013
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

Amenities

  • Wireless internet
  • Pool
General
Pets allowed
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
Wireless internet
Accessibility
Wheel chair access

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Hotel Map

41.8801 -87.6269
Nearby airports
O`Hare Intl Airport, (ORD), 18.00, MI, SE; Chicago Midway Airport, (MDW), 12.00, MI, NE; Gary RegionalAirport, (GYY), 25.00, MI, SE;

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Marshall Fields: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Marshall Fields: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Sears Tower: 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Carson Pirie Scott: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (571)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
571 out of 571
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.9

89% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

3
Anonymous
Business
Boston, MA, USA
Nov 12, 2011

Business trip

The breakfast buffet was very good but it was not included. The gym was good but it was NOT included and had to pay $10/day to use it. Great location but the room was very small. The bathroom door collided with the desk and the desk chair obstructed the passage. There was no tea/coffee maker in the room and internet was $7.50 per hour, so ended up at the coffee shop around the corner to have the coffee and internet that should have been included with the room given the price per night, but for less than $7.50 for several hours... In summary, not good for a business trip if you have to work and workout when you are in the hotel as everything has an extra charge!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

1
fromOmaha
Business
Omaha
Oct 27, 2011

No attention to detail.

My power didn't work when I got there, the bathrooms are incredibly tiny, the room had a tray from the previous stay outside the door and there was trash from the last tenants inside. The bed is really comfortable...but that's it. The view was awful. My TV remote didn't work really well and the 27" TV in the executive suite is many years behind. Also, they took down the Internet half-way through my stay and then brought it back with some "new" service that only gave me 56k. I fully intended on staying the 2 days after the conference for some R&R, but I went home instead because that would be more relaxing. I'll never stay here again. But I would visit the dining inside. AVOID THIS PLACE!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: In Hotel

The Lockwood has a great butternut squash soup.

Review of The Palmer House Hilton

Reviewer score

4
Horkoor
Mahwah, NJ, USA
Oct 18, 2011

Family Reunion

I enjoyed the public areas of the hotel. Everything was very old world and luxurios. My room was small, but clean and comfortable. My childrens' room was a Huge suite since they were Hilton preffered clients. They were given many perks. There is a pool and excercise area which were nice, but the hot tube was not working. I enjoyed the convenience of the hotel to points of interest and the rail and bus services.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Time-saving tip: Short walk from hotel

Use the hotel to access Millinium Park, Lake Shore walking sights, Michigan Ave. shopping, Navy Pier amusements, Chicago Art Institute. Use the rail system for airport connection or to reach all areas of Chicago. Walk or ride, Chicago is all there.

Review of The Palmer House Hilton

Reviewer score

5
JoeK
Business
Lehigh Valley, United States
Oct 15, 2011

Palmer House was Perfect

Stayed here 3 nights while attending a convention at the McCormick Center. The lobby is gorgeous, rooms comfortable and well appointed, staff very courteous, and location is close to everything. Absolutely A+.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
Apulia
New York, NY, USA
Oct 4, 2011

Palmer House, Chicago

I visit Chicago every year. Staying at Palmer House is like experiencing a bit of U.S. history. The place glows since its renovation.When I'm in Chicago, I always find time to sit in the lobby for a bit and enjoy a glass of wine. Love the burger at Potter's Lounge. It never fails to please! The rooms are clean and cozy. This year I got an upgrade that included complementary breakfast. Excellent buffet breakfast! Mrs. Palmer would have been proud of the hotel she left behind.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

Everything is easy to get to because of the location of the Palmer House.

Review of The Palmer House Hilton

Reviewer score

5
kklemme
Business
Minneapolis, MN, USA
Sep 28, 2011

Palmer House

We enjoyed the hotel immensely. It's in a great location and we loved the room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
iamevol
New York, NY, USA
Sep 27, 2011

Great value in a great neighborhood

EVerything about this New Yorker's first Chicago experience was great. The Palmer House played a huge role in this experience. Classic, luxury design and an attentive staff. The only issue I had was the size of the pool. It was unexpectedly smal, but that was not important to my stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The boat tours along the Chicago River are great to get a feel for Downtown Chicago.

Review of The Palmer House Hilton

Reviewer score

4
JoanhC
Asheville, NC, USA
Sep 26, 2011

REALLY NICE ANNIVERSARY GETAWAY

If you are a hotel lover and a lover of history it's here! The hotel is a hustle and bustle of elegance and fun. Comfortable and delightful. Great for just relaxing in the lobby with a drink and people watching.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Time-saving tip: Long walk from hotel

Take a good pair of walking shoes and a good map and walk walk walk. So easy and safe! Trains are easy too!

Review of The Palmer House Hilton

Reviewer score

4
Chris 'n Sarah
Waukesha, WI
Sep 26, 2011

Palmer House Hilton - Chicago

The Palmer House was great with the notable exception of having some trouble figuring out where everything in the building was located. The other issue we had was that part of our planned stay was to be in Potter's Lounge at the end of the night, but a private event had it closed the entire evening. Kind of a let down, but otherwise the place is beautiful with a great and welcoming staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Palmer House Hilton

Reviewer score

2
Ms.Naseer
Business
Milwaukee, WI, USA
Sep 26, 2011

Chicago getaway a little disappointing for price

For the price I expected the staff to be better, not!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Miller's Pub right next to the palmer house hotel is fantastic and the staff is excellent.

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