$119 Avg/night
Rate and special offer based on Check-in: Apr 19, 2015 Check-out: Apr 20, 2015

The Palmer House Hilton

4 stars
View map of 17 East Monroe Street, Chicago, IL 60603

Hotel Overview

Reviewer score
4.1
out of 5
716 reviews
Convenience in the Loop

Rated the Wifi at 1 b/c we didn't use, there is a fee for it. Everything else is great, amazing old... See full review

  • sleepyRoadster
  • Apr 14, 2015
Awesome

Very clean, comfortable,location was great,and as well value for money. It was excellent getaway... See full review

  • Aljena
  • Mar 10, 2015
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

Recommendations for you

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Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
716 out of 716
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Louise and Me
Whitefish Bay, Wisconsin
Jan 21, 2013

Great Weekend Fun

We enjoyed our weekend stay at this lovely historic hotel. One cannot see buildings like this at such an affordable price. Sitting in the main hall and enjoying drinks and the grand architecture was fabulous. It was great being close to the Magnificent Mile, and enjoying the Chicago lakefront area. We decided to make this a winter weekend retreat every year. Thank you, Palmer House!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
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Review of The Palmer House Hilton

Reviewer score

2
5.01.0
Cheryl S.
Business
Orange
Apr 15, 2015

Unimpressed

My one night stay was marked by an attitude that reflects the hotel staff considers it a privilege to allow you to use their rooms. They provide no information, are rude and unhelpful. The hotel is elegant in the public rooms. The hotel rooms are large but the bathrooms are not what one would expect of an elegant establishment- more hotel in quality. All and all a huge disappointment. Oh and the valet parking- if you are unfamiliar with Chicago is about $75 a night $18.00 in tax. So you might be better off to buy your car a room.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
sleepyRoadster
Business
N/A
Apr 14, 2015

Convenience in the Loop

Rated the Wifi at 1 b/c we didn't use, there is a fee for it. Everything else is great, amazing old fashioned hotel spaces and hallways, sophisticated bar in lobby, a minute walk from Chicago's best downtown attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

2
5.01.0
Inga
Business
N/A
Apr 14, 2015

Horrible staff

The staff in this hotel is very rude, borderline offensive. We could not even get coffee at continental breakfast for about 20 minutes. My friend had to go catch a waiter to ask him to bring us some coffee. They charge $24 for continental breakfast. At chekout clerk almost yelled at me and looked at me like: what do you want from me? you are nobody, just stand in line.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
NicknameAC
Business
Chicago
Mar 14, 2015

weekend downtown

good location ,accomodations and service no problems

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Aljena
Business
N/A
Mar 10, 2015

Awesome

Very clean, comfortable,location was great,and as well value for money. It was excellent getaway weekend trip!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
another RI traveler
Business
N/A
Mar 10, 2015

Lovely grand hotel

Very short trip due to airline snafu's but we enjoyed our one night in the grand old hotel with it's beautiful lobby and rooms, convenient downtown location - hope to go back for a longer stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Roland
Business
Humble
Mar 3, 2015

Trip to Chicago

This hotel is beautiful from the lobby. The rooms are a little outdated but overall a cool place to stay. We would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
LisaAnn43
Business
North Branch
Mar 1, 2015

Great trip

The hotel was clean and comfortable, was there during 4th of July weekend of 2014 and had a blast. It was nice that room had a refrigerator and the beds were comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Flament
Business
N/A
Feb 28, 2015

Beautiful historic property

Lap of luxury, great bar and appetizers, elevated right out wabash street entrance. near museums, clubs, pubs

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Pete L.
Business
West Des Moines
Feb 28, 2015

Great for business

I switched from another hotel that I would typically stay every month when I come to Chicago for business. I wasn't quite pleased with their fitness center so my assistant booked the Palmer House to give a try. I have been very pleased with this hotel and the amenities. It is a great value and very close to our office. This has been my new hotel when I book travel to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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