$89 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 30, 2014

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
694 reviews
a great romantic getaway

the staff was very helpful the architecture is beautiful felt like homew ..nice family getaway... See full review

  • miss bold and beautiful
  • Dec 2, 2014
Great place

Great service, comfortable, clean and great staff, I am very very very happy See full review

  • Happy social worker
  • Nov 24, 2014
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

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Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (694)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
694 out of 694
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Louise and Me
Whitefish Bay, Wisconsin
Jan 21, 2013

Great Weekend Fun

We enjoyed our weekend stay at this lovely historic hotel. One cannot see buildings like this at such an affordable price. Sitting in the main hall and enjoying drinks and the grand architecture was fabulous. It was great being close to the Magnificent Mile, and enjoying the Chicago lakefront area. We decided to make this a winter weekend retreat every year. Thank you, Palmer House!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
panfish
Business
N/A
Dec 17, 2014

nice hotel, good staff, could make check out easier

most important asset is location. free internet would be nice given the cost of parking. check in/out takes a while.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Jami Lynn
Business
Michigan
Dec 8, 2014

perfect location for a theatre trip

Walking distance to the theatres which is perfect. Walking distance to many good restaurants. Beautiful old hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Weekend Warrior Dad
Business
Chicago, IL
Dec 3, 2014

Utilitarian room for the night

This hotel probably closer to a 3 star experience. Check in was a huge bottleneck (even for a HiltonHonors member). The hotel was probably near capacity and struggled to accommodate the crowd (tough to find a seat, get a coffee, get a drink). The room was quite cheap vs. other 4 star hotels, but was the SMALLEST I've stayed in. And the hotel is in a bit of an evening deadsville (not many eating drinking options compared to N. Michigan Ave). This hotel should be an option only for the most price sensitive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
miss bold and beautiful
Business
Huntsville Alabama
Dec 2, 2014

a great romantic getaway

the staff was very helpful the architecture is beautiful felt like homew ..nice family getaway couldn't ask for anything more...!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: In Hotel

the boutiques

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
fhk1
Business
Indianapolis, IN
Nov 29, 2014

Fun Family Mini Vacation

The hotel is historic, beautiful, and has all modern updates. The fitness center is fantastic.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The cafeteria in the lower level of the Art Institute is fantastic!

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
WWTraveler71
Business
Houston, Texas
Nov 28, 2014

Best Friends Reunion

I booked the Palmer Hilton Hotel to redeem a Hilton Certificate Rebate that I received at a Hilton Grand Vacation promotional event in Vegas. The room I selected was the Hip & historic - 2beds 2bath...Larger room-2bathrooms 37" flat panel hdtv...Serenity bed luxury linens in room safe. When I read the description, I thought it was a two-bedbroom/2 bathroom. This was not the case. The room is one large room with 2 double beds and two separate bathrooms. The hotel is historic with a beautiful lobby. The rooms are slightly dated but tastefully decorated and the hotel location is great. I'm not 100% sure the Hilton rebate center will accept my receipt because I booked through a 3rd party travel site instead of directly through Hilton so that will also determine if I continue to stay at Hilton hotels in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: In Hotel

The hotel lifts are slow and crowds tend to gather at peak times. Suggestion, when an lift door opens on your floor, get on it even if it is going in the opposition direction you wish to go. You can always ride up and then reset the button to the floor you desire. Else, you will be waiting for a lift for 15 minutes.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Happy social worker
Business
LA
Nov 24, 2014

Great place

Great service, comfortable, clean and great staff, I am very very very happy

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Turkey Day Guest
Business
Illinois
Nov 24, 2014

Good Location and Clean Rooms

The rooms are a little small but they were very nice. Great location within walking distance to almost anything. Was perfect for the Thanksgiving parade. There was a conference room upstairs that they let people sit in to watch the parade from inside. Very accommodating staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Charlie Esther
Business
Third Coast
Nov 23, 2014

Come for the location; stay for the staff

I've stayed at the Palmer House many times for convenience sake. Internet access in the room costs extra and the shower curtains come with a mildew scent. However, the rooms are otherwise comfortable and the hotel staff, especially everyone working the Concierge Desk, is excellent!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Dirty Bit
Business
Rochester, NY
Nov 20, 2014

Awesome

We were in town for the IMTS at McCormick place. We stayed for three nights. This hotel is great. Very reasonable rates and very cozy rooms! I would recommend The Palmer House to others and would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

TJ Maxx is right around the corner.

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