The Palmer House Hilton

4 stars
View map of 17 East Monroe Street, Chicago, IL 60603

Hotel Overview

4.1 /5
Overall score
88%
Would recommend
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

Exquisite brass peacock doors welcome guests to The Palmer House Hilton, which is a National Landmark Historical Hotel. The old-world elegance of the lobby belies the modernity of a stay in Chicago's Loop. Guest rooms feature flat-screen TVs and ample space for unwinding and relaxing and pets are also allowed within the building.

Executive suites provide private check-in, elevator service and other perks. Guest rooms are decorated based on different themes, and you can choose the atmosphere you desire. Whether you want a room blending the hip with the historical or one that is convenient, accessible and business-oriented, you can get a room that fits your needs.

Highlights

The Palmer House Hilton is right in the middle of Chicago's financial, business and theater districts. Guests can easily walk to the Willis Tower, Grant Park, Millennium Park, the Chicago Symphony Orchestra and the Art Institute of Chicago. Numerous subway lines located nearby also make getting around Chicago a breeze.

The on-site Lockwood Restaurant and Bar serves three meals daily with fresh, seasonal ingredients. Afternoon tea services in the lobby pay homage to a time gone by, and for a drink in the evenings, guests can head to Potter's Lounge.

A fitness center provides a perfect place for guests to unwind, and the Balance Spa offers massages, pedicures, skin therapy and hair styling. 

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Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Hotel Map

41.8801 -87.6269
Nearby airports
O`Hare Intl Airport, (ORD), 18.00, MI, SE; Chicago Midway Airport, (MDW), 11.16, MI, NE; Gary RegionalAirport, (GYY), 25.00, MI, SE;

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (758)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
758 out of 758
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Gerri P.
Business
N/A
Jul 4, 2015

Great for Marathon

We're glad to stay at this lovely old- world style hotel. Proximity to the race was excellent- room small but cozy- good breakfast and attentive staff made for a pleasant stay..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Sandra T.
Business
Redwood City
Jun 25, 2015

Palmer House

Room had a brick wall as a view. Not great! Location is great but it is an old hotel an the elevators didn't work very well either. Old world charm but...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Business Traveler
Business
Bolingbrook
Jun 17, 2015

Business Meeting at hotel

The hotel rooms are older however you can't beat the location. The fitness center was huge.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
skookie1
Business
Ocean Gate
Jun 14, 2015

Beautiful and historic

The Palmer House Hilton is situated in the middle of the action in Chicago. History overwhelms you as you walk through the doors - which are a few steps away from the El. We were able to book a room with two full bathrooms - the room was spacious and gorgeous. First class all the way. Staying here really added to my Chicago experience, and I am proud to stay I stayed there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Ron Vacation Traveler
Business
Bridgman
Jun 9, 2015

Tigers Game

The room and Hotel were awesome.. Cleanliness could be better..Hairs on bathroom wall and door. But overall really enjoyed it..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
JL72
Business
Conway
Jun 3, 2015

Really nice hotel

Saw an Indian couple having a wedding in the way into the hotel. It was very festive. Probably didnt have much to do with the hotel but it was interesting. The hotel itself was very beautiful and had a nice layout. Would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Let's travel
Business
Highland
May 26, 2015

Night in the CIty

We stayed overnight as a getaway including a show at Chicago Theater. It was in a convenient location. We valet parked the car. We were shocked when we got the bill for the valet - $75.00. If we would have known this before hand we would have parked the car ourselves. The room was nice and comfortable. We had a hard time getting served at the bar (they weren't busy). The building itself was very impressive. Parking issues aside, I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Jose A.
Business
N/A
May 26, 2015

was very nice , everything was good

Yes the hotel is great, I was for the Memorial Day, everything was good, the hotel staff was excelent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
MaTravelling Professional
Business
N/A
May 26, 2015

Great for Business!

Hotel is very convenient for business in the Chicago loop. Amenities are as advertised. Great place to stay for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Tank Builder
Business
GRAHAM
May 26, 2015

Great Stay in Chicago

Great Room and property, Parking was very reasonable. Looking forward to a return trip. But its 2015 can we drop the Wi-Fi fee?

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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