$109 Avg/night
Rate and special offer based on Check-in: Jan 30, 2015 Check-out: Jan 31, 2015

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
701 reviews
Palmer House trip

As always, the Palmer House is a very fun place to stay. The atmosphere feels quite elegant, the... See full review

  • Stevie
  • Jan 20, 2015
Great Hotel

Loved this hotel. Very classy old hotel. We really enjoyed our stay here. See full review

  • nathan c.
  • Jan 9, 2015
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

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Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (701)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
701 out of 701
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Stevie
Business
Mishawaka
Jan 20, 2015

Palmer House trip

As always, the Palmer House is a very fun place to stay. The atmosphere feels quite elegant, the service is always good, and you can't beat it for location. The rooms are comfortable, if a little small, but for a landmark hotel, they do a remarkable job to keep everything running up to 21st century standards.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
nathan c.
Business
N/A
Jan 9, 2015

Great Hotel

Loved this hotel. Very classy old hotel. We really enjoyed our stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Ilyes B.
Business
N/A
Jan 5, 2015

great!

great experience in the Palmer house. I will definitely come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
BO Z.
Business
Minneapolis
Dec 30, 2014

convenient place

It is a convenient place to stay. Close to the subway and many interesting places.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Mark N.
Business
N/A
Dec 29, 2014

Chicago Trip

The location is great, and the lobby is spectacular, but we had a couple of issues that downgraded the rating. 1 - room by L tracks 2 - no coffee in room or lobby 3 - maid service was very late 4 - neighbor (apparently drunk), tried to enter our room through the common side door in the middle of the night. On my previous stay, my room was much nicer, so there is apparently a lot of variation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
James W.
Business
N/A
Dec 29, 2014

Great location

The Palmer House Hotel is a beautiful landmark hotel. The Lobby is magnificent and the location is great for the Chicago Loop. The rooms, while clean, are smaller since it is an older hotel but very nice for an overnight. Easy access from the hotel to the Art Institute, the Chicago Symphony, and the theater district. Use this hotel to enjoy the Loop.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Cindy
Business
Bloomington
Dec 29, 2014

Great location

I would definitely recommend this hotel to a friend because of its cleanness, great location and service!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
panfish
Business
N/A
Dec 17, 2014

nice hotel, good staff, could make check out easier

most important asset is location. free internet would be nice given the cost of parking. check in/out takes a while.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Jami Lynn
Business
Michigan
Dec 8, 2014

perfect location for a theatre trip

Walking distance to the theatres which is perfect. Walking distance to many good restaurants. Beautiful old hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Weekend Warrior Dad
Business
Chicago, IL
Dec 3, 2014

Utilitarian room for the night

This hotel probably closer to a 3 star experience. Check in was a huge bottleneck (even for a HiltonHonors member). The hotel was probably near capacity and struggled to accommodate the crowd (tough to find a seat, get a coffee, get a drink). The room was quite cheap vs. other 4 star hotels, but was the SMALLEST I've stayed in. And the hotel is in a bit of an evening deadsville (not many eating drinking options compared to N. Michigan Ave). This hotel should be an option only for the most price sensitive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

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