$119 Avg/night
Rate and special offer based on Check-in: Mar 29, 2015 Check-out: Mar 30, 2015

The Palmer House Hilton

4 stars
View map of 17 East Monroe Street, Chicago, IL 60603

Hotel Overview

Reviewer score
4.1
out of 5
709 reviews
Great trip

The hotel was clean and comfortable, was there during 4th of July weekend of 2014 and had a blast.... See full review

  • LisaAnn43
  • Mar 1, 2015
Beautiful historic property

Lap of luxury, great bar and appetizers, elevated right out wabash street entrance. near museums,... See full review

  • Flament
  • Feb 28, 2015
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

Recommendations for you

Customers who viewed The Palmer House Hilton also booked these hotels.

Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (709)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
709 out of 709
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
LisaAnn43
Business
North Branch
Mar 1, 2015

Great trip

The hotel was clean and comfortable, was there during 4th of July weekend of 2014 and had a blast. It was nice that room had a refrigerator and the beds were comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Flament
Business
N/A
Feb 28, 2015

Beautiful historic property

Lap of luxury, great bar and appetizers, elevated right out wabash street entrance. near museums, clubs, pubs

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Pete L.
Business
West Des Moines
Feb 28, 2015

Great for business

I switched from another hotel that I would typically stay every month when I come to Chicago for business. I wasn't quite pleased with their fitness center so my assistant booked the Palmer House to give a try. I have been very pleased with this hotel and the amenities. It is a great value and very close to our office. This has been my new hotel when I book travel to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Flament
Business
N/A
Feb 22, 2015

Beautiful historic property

Right by museums, shopping and the elevated. Great bar in the lobby with inventive little drinks and appetizers.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Anonymous
Business
N/A
Feb 20, 2015

Great hotel!

Seriously loved staying at the Palmer House Hilton. It actually exceeded my expectations and I am so happy I decided to book this hotel. Rooms were clean, sheets were so soft and the pillows and bed were amazing! Staff was incredibly friendly. The pool, hot tub, steam room in women's locker was so relaxing and very clean! If I ever plan another trip to Chicago I will definitely stay here again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Jaclyn P.
Business
N/A
Feb 18, 2015

beautiful but pricey

parking Is horribly expensive. 47 a night. Internet is only free in the lobby. It's 30 a week. Don't even think about room Service. . With fees plus price a grilled cheese will cost around 22 dollars. All together with parking, fees, and internet I paid an additional 300 to what I had already paid in advance. Not a cheap hotel but beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

3
5.01.0
NH Family Traveler
Business
Peekskill
Feb 9, 2015

Nice hotel - pillows need work

The hotel is near the overhead transit system. Depending upon where your room is you may hear trains go by. Overall everything was fine. What seems to be common in most hotels is true here as well. All the bed pillows were squishy. We love to have the 4 pillows on each bed but it would be nice if 2 were firm and 2 were squishy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Sara S.
Business
N/A
Feb 4, 2015

Difficult experience

I was so looking forward to staying here. Unfortunately the staff that works in the rooms (housekeeping) are so loud that I had to ask for my room to be moved once, and when I encountered similar staff shouting/laughing/yelling on the second floor. I also had several items disappear from my room, including a rather expensive bottle of perfume and some clothes. The front desk staff seems very professional and nice, although when I called security about my missing items, they checked the lost and found and said "not there, sorry" and didn't offer to investigate further. When I discussed my concerns with the front desk manager at check out, he gave me a free breakfast voucher, and offered me a free night in the future. He took my business card and said he would follow up with me. Nearly a week later no one has followed up. Last but not least, when I checked in to my second room, there was hair in the sink and tub, some of the towels were missing, and the trial size cosmetics were all half used. They took them away and brought fresh ones, but only conditioner and bar soap. I had to leave a note asking for body wash and shampoo. Very disappointing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Stevie
Business
Mishawaka
Jan 20, 2015

Palmer House trip

As always, the Palmer House is a very fun place to stay. The atmosphere feels quite elegant, the service is always good, and you can't beat it for location. The rooms are comfortable, if a little small, but for a landmark hotel, they do a remarkable job to keep everything running up to 21st century standards.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The Palmer House Hilton

Reviewer score

5
5.01.0
nathan c.
Business
N/A
Jan 9, 2015

Great Hotel

Loved this hotel. Very classy old hotel. We really enjoyed our stay here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top