$89 Avg/night
Rate and special offer based on Check-in: Dec 24, 2014 Check-out: Dec 26, 2014

The Palmer House Hilton

4 stars
17 East Monroe Street, Chicago, IL 60603
Hotel Overview
Reviewer score
4.1
out of 5
688 reviews
Great place

Great service, comfortable, clean and great staff, I am very very very happy See full review

  • Happy social worker
  • Nov 24, 2014
Awesome

We were in town for the IMTS at McCormick place. We stayed for three nights. This hotel is great.... See full review

  • Dirty Bit
  • Nov 20, 2014
Step into the lobby of Palmer House® A Hilton hotel and gaze at the famous frescoed ceiling of this landmark Chicago, Illinois hotel. This AAA four-diamond rated hotel has been hosting visitors to the Chicago Loop for over 140 years. Today, the Palmer House Hilton continues to thrive in the heart of the theatre and financial district, just steps from the Art Institute, Millennium Park and State Street shopping. A short walk away is Grant Park where summer festivals take place. Family attractions like the Chicago Children’s Museum and Navy Pier are just a quick cab ride away.Enjoy comfort and elegance in your Guest room or suite at this Chicago hotel. Amenities include flat-screen TVs and wireless internet access. Elegant suites feature abundant space with comfortable seating and wet bar areas, creating an ideal setting for entertaining. On the Executive Level you can enjoy private check-in, complimentary continental breakfast, hot and cold beverages, and an honor bar with evening appetizers.This Chicago hotel features 130,000 sq. ft. of function space with over 77 meeting rooms, seven ballrooms and two exhibition halls. Lockwood Restaurant and Bar, located just off the lobby, is open throughout the day serving contemporary American cuisine. Small plates and classic cocktails are served in Potters Lounge. Balance Spa features 14 treatment rooms including hydrotherapy services for the ultimate pampering. The fitness center offers over 10,000 sq. ft. of cardio and free weight equipment, an indoor pool, whirlpool, and saun

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Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
General
Pet friendly
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Nearby points of interest

  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Bank of America Theatre: 0.1 mi
  • Symphony Center: 0.1 mi
  • Chicago Architecture Foundation: 0.1 mi
  • State Street: 0.1 mi
  • Art Institute of Chicago: 0.2 mi
  • Shubert Theatre: 0.2 mi
  • Crown Fountain: 0.2 mi
  • Macys: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Harold Washington Library: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Auditorium Building: 0.3 mi
  • Chicago Board of Trade: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • City Hall: 0.3 mi
  • Goodman Theatre: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Harris Theater: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Prudential Plaza: 0.4 mi
  • Willis Tower (Sears Tower): 0.4 mi
  • Printers Square: 0.5 mi
  • Buckingham Fountain: 0.5 mi
  • Chicago Mercantile Exchange: 0.6 mi
  • Marina City: 0.6 mi
  • Yacht Club: 0.6 mi
  • Opera House: 0.6 mi
  • Grant Park: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • Union Station: 0.7 mi
  • Tribune Tower: 0.7 mi
  • North Michigan Avenue: 0.8 mi
  • Chicago - Mag Mile - Wacker Dr: 0.9 mi
  • Terra Museum of American Art: 1 mi
  • Field Museum of Natural History: 1.1 mi
  • Lake Point Tower: 1.1 mi
  • Shedd Aquarium: 1.1 mi
  • Holy Name Cathedral: 1.1 mi
  • Children Museum: 1.2 mi
  • Seneca Park: 1.2 mi
  • Hull House Museum: 1.2 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (688)

Ratings and reviews for The Palmer House Hilton

Overall score

4.1 / 5
5.01.0
688 out of 688
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.9

88% would recommend to a friend.

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Happy social worker
Business
LA
Nov 24, 2014

Great place

Great service, comfortable, clean and great staff, I am very very very happy

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Turkey Day Guest
Business
Illinois
Nov 24, 2014

Good Location and Clean Rooms

The rooms are a little small but they were very nice. Great location within walking distance to almost anything. Was perfect for the Thanksgiving parade. There was a conference room upstairs that they let people sit in to watch the parade from inside. Very accommodating staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Charlie Esther
Business
Third Coast
Nov 23, 2014

Come for the location; stay for the staff

I've stayed at the Palmer House many times for convenience sake. Internet access in the room costs extra and the shower curtains come with a mildew scent. However, the rooms are otherwise comfortable and the hotel staff, especially everyone working the Concierge Desk, is excellent!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
Dirty Bit
Business
Rochester, NY
Nov 20, 2014

Awesome

We were in town for the IMTS at McCormick place. We stayed for three nights. This hotel is great. Very reasonable rates and very cozy rooms! I would recommend The Palmer House to others and would definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

TJ Maxx is right around the corner.

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
Wine Xplorer
Business
Wisconsin
Nov 17, 2014

Nice Weekend Stay in the City

Great location and amenities. Overall enjoyable stay. A bit surprised to be awaken by a crying child at 6am on Sunday morning. Room on 20th floor a bit dated. Nice continental breakfast included in stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
NYMom100
Business
NYC
Nov 17, 2014

Fantastic Stay

Everything was perfect. the ambience, the room, the staff and the food at Lockwood.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

4
5.01.0
travelndoc
Business
Saipan, CNMI
Nov 15, 2014

classic hotel in heart of Chicago

Love the history here. Solid CHI landmark and nothing about it says chain-hotel experience. Fast check-in, friendly staff, dedicated elevators to top floors so less waiting for everyone. "L" stop right outside the door (where it's underground and not elevated so no noise). Easy walk to Michigan Ave and sites. Right next to great State St. shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Native Cafe two blocks away on Clark. Great healthy vegan food with friendly staff.

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Leg91
Business
Michigan
Nov 3, 2014

Overpriced

Small room- small bathroom. Location was great--- Just not impressed with the room. We paid $315 for one night. That included a double bed- so small- and a tight bathroom with no room to move around in it. The bathroom tub was extremely slow while draining.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of The Palmer House Hilton

Reviewer score

5
5.01.0
J Greer
Business
Chicago, IL
Oct 26, 2014

Amazing Hotel!

The hotel is beautiful. The rooms are very clean and spacious. That noted, other than the cleaning service, most of the staff has room for improvement.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Catching an elevator can be a long wait.

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Review of The Palmer House Hilton

Reviewer score

3
5.01.0
Concerned Virginia Mom
Business
Virginia
Oct 20, 2014

Conference

The lounge and communal spaces are fabulous, but this is an old hotel and the rooms are small and the bathroom cramped. For the price, it would've been nice to get a few ammenities: coffee pot in room, robe, etc. The rooms are also not well insulated and tends to be noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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