$127 Avg/night
Rate and special offer based on Check-in: Jan 1, 2015 Check-out: Jan 4, 2015

The James Chicago

5 stars
55 East Ontario, Chicago, IL 60611
Hotel Overview
Reviewer score
4.4
out of 5
133 reviews
Great central location and amazing staff

Very friendly staff, great location. Would stay here again. Great lobby bar. See full review

  • Michaelmoz
  • Nov 3, 2014
Steps from mag mile

Stayed at the James for a birthday weekend celebration and had a great stay. The hotel is perfect... See full review

  • biz traveler from chicago
  • Oct 28, 2013
Boutique chic luxury in the heart of River North
Urban professionals feel right at home at the James Hotel Chicago, a shrine to boutique chic style. Every corner pops with stylish details, starting with an illuminated lobby that offers soaring ceilings and 24-hour business center with videoconferencing capabilities. For locals, the hotel brims with people watching possibilities. Dine with the well-heeled at David Burke's Primehouse. Rooms naturally embody contemporary cool, the ultimate city stays within steps of the Magnificent Mile.
Highlights
  • Chicago boutique hotel near the Magnificent Mile
  • Intimate spa with massage and facial treatments
  • Award-winning restaurant, David Burke's Primehouse, Primehouse Bar and JIMMY
  • Free luxury car service for transport within the business district
  • Paul Frank adult and child city bikes plus Paul Frank booster car seats
Rooms
The James Hotel Chicago exemplifies boutique luxury. Understated rooms make use of bold accent pieces, from mocha throw pillows to moody gallery lighting, to flesh out contemporary style. Think of a downtown bachelor pad-complete with seamless shower doors, cube-shaped ottomans and tripod-like floor lamps. Loft penthouses (available in one- or two-bedroom layouts at 1,400 square feet each) strike a balance between active engagement and comfort with an Apple-based entertainment system with full-space surround sound, an Eames lounge chair and oversized sectional sofa with mohair and down cushions. Wi-Fi is free.
Dining
Visitors at The James Hotel Chicago can enjoy nightlife with cocktails and other evening drinks at the in-house Jimmy and Primehouse Bar. Foodies, meanwhile, crave the scene and food at David Burke's Primehouse, where steaks are dry-aged in a salt-tiled Himalayan aging room. The dining rooms pour on the swank -- right down to the sexy red leather booths.
Recreation
Active travelers flock to the 24-hour gym to release endorphins on 10 cardiovascular machines and more than 25 pieces of strength equipment. Personal training sessions also can be arranged through celebrity fitness guru Jim Karas.
 
Guests reward themselves with pampering facials, massages and body treatments at The Spa by Asha, an Aveda spa. In-room services also are available.
Transportation
  • Chicago O'Hare International Airport (15.5 mi/24.9 km)
  • Midway International Airport (9.8 mi/15.8 km)
Attractions
  • John Hancock Center (0.4 mi/0.6 km)
  • Magnificent Mile (0.5 mi/0.8 km)
  • The Loop (0.9 mi/1.4 km)
  • Willis Tower (1.1 mi/1.8 km)
  • Navy Pier (1.1 mi/1.8 km)
  • McCormick Place (2.9 mi/4.6 km)
Business
  • Flexibile 7,000-square-foot function space for up to 220 guests, plus multiple meeting rooms
  • Catering by David Burke's Primehouse
  • Free Wi-Fi
Policies and fees
Parking
Overnight parking with comp in and out privileges $60 USD per night. Self parking is available at the Ontario Place garage on the corner of Wabash and Ontario for $42 USD per night with no in and out privileges.

Pet policy
One time non refundable $75 fee.

Smoke free
The James Chicago is a smoke-free hotel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Recommendations for you

Customers who viewed The James Chicago also booked these hotels.

Reviewer score 4.4 out of 5
Reviewer score 4.4 out of 5
Reviewer score 3.9 out of 5

The James Chicago Rooms

Apartment King Suite
650sf-Apartment King Suite-Living Room-Dining Area-Free WiFi-Intelligent Nutrients amenities.
Studio Queen Suite
450sf-Studio Queen Suite-2 HD SMART TVs- Complimentary WiFi-Stereo with iPod Dock
Deluxe Double Guestroom Cityscap
400sf-Deluxe Double Guestroom-Dining Niche-Wetbar-Intelligent Nutrients amenities.
Double Guestroom
385sf-2 Double Beds-Dining Niche -Intelligent Nutrients amenities.
Loft King Suite - Accessible
Loft King Suite-Living Room-Dining Niche-Media Room with Lounge area-WetBar and Comp WiFi
King Guestroom
385sf-King Guestroom-Complimentary WiFi-Dining Niche-Intelligent Nutrients amenities.
Deluxe King Guestroom
400sf-Deluxe King Guestroom-Dining Niche-Wetbar-Intelligent Nutrients amenities.
Loft King Suite
Loft King Suite-Living Room-Dining Niche-Media Room with Lounge area-WetBar and Comp WiFi
Penthouse Loft Suite
Penthouse Lofts represent the ultimate in luxury cosmopolitan living.
Deluxe Double Guestroom - Access
400sf-Deluxe Double Guestroom-Dining Niche-Wetbar-Intelligent Nutrients amenities.
King Guestroom - Accessible
385sf-King Guestroom-Accessible-Dining Niche-Intelligent Nutrients amenities.
Studio King Suite
450sf-Studio King Suite-2 HD SMART TVs- Comp WiFi-Stereo with iPod Dock

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
24 hour security
FEMA approved
Activities
Fitness center or spa
Fitness Center
Night club
Golf
Jogging track
Boating
Fishing
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Coffee shop
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Concierge desk
Security
Wake-up service
Meeting/Banquet facilities
Porters
FAX
Conference facilities
Copy service
Audio visual equipment
Conference suite
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Hairdryer in room
Outlet adapters
Turndown service
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Wet bar

Nearby points of interest

  • Chicago - Mag Mile - Wacker Dr: 0.2 mi
  • Holy Name Cathedral: 0.2 mi
  • Museum of Broadcast Communications: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.4 mi
  • Marina City: 0.4 mi
  • Tribune Tower: 0.4 mi
  • Washington Square Park: 0.4 mi
  • Merchandise Mart: 0.4 mi
  • Seneca Park: 0.5 mi
  • John Hancock Center: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • Water Tower: 0.5 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.2 mi
  • Holy Name Cathedral: 0.2 mi
  • Museum of Broadcast Communications: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.4 mi
  • Marina City: 0.4 mi
  • Tribune Tower: 0.4 mi
  • Washington Square Park: 0.4 mi
  • Merchandise Mart: 0.4 mi
  • Seneca Park: 0.5 mi
  • John Hancock Center: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • Water Tower: 0.5 mi
  • Harold Washington College: 0.5 mi
  • Museum of Contemporary Art: 0.5 mi
  • Chicago Theater: 0.6 mi
  • Goodman Theatre: 0.6 mi
  • Oriental Theatre: 0.6 mi
  • Lake Shore Park: 0.6 mi
  • Prudential Plaza: 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Macys: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • Michigan Avenue: 0.7 mi
  • Chicago Historical Society: 0.7 mi
  • Shubert Theatre: 0.7 mi
  • Harris Theater: 0.8 mi
  • Oak Street Beach: 0.8 mi
  • State Street: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Pritzker Pavilion: 0.8 mi
  • Opera House: 0.8 mi
  • Bank of America Theatre: 0.9 mi
  • Crown Fountain: 0.9 mi
  • Chicago Mercantile Exchange: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Art Institute of Chicago: 1 mi
  • Symphony Center: 1 mi
  • Chicago Architecture Foundation: 1 mi
  • Kendall College: 1 mi
  • Chicago Board of Trade: 1.1 mi
  • Children Museum: 1.1 mi
  • Willis Tower (Sears Tower): 1.1 mi

Dining

David Burkes Primehouse
On site restaurant HOURS - 700 AM to 0930 PM - MON to THUR 700 AM to 1030 PM - FRI to SAT. Named number 1 Steakhouse in Chicago by Chicago magazine it redefines the modern American steakhouse by pushing the envelope of culinary creativity.
Burkes Dining Room
A modern interpretation of the classic chefs table the brand new Burkes Dining Room is a private venue ideal for special occasions. It features rotating seasonal menus by Chef David Burke.
Primehouse Bar
Perfect for after work cocktails or a full meal the newly renovated Primehouse Bar is an extension of the classic steakhouse where guests can enjoy an innovative bar menu or choose from signature menu items from the complete Primehouse menu.
Jimmy
Sophisticated and inviting JIMMY at The James Chicago offers an upscale unpretentious environment to enjoy a progressive cocktail menu.

Hotel Policies

Check-in:
02:00 PM
Check-out:
02:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (133)

Ratings and reviews for The James Chicago

Overall score

4.4 / 5
5.01.0
133 out of 133
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.8
Value:
4.3

94% would recommend to a friend.

Sort by:
Review of The James Chicago

Reviewer score

5
5.01.0
dani.J
Business
Toronoto, ON
Nov 17, 2012

Great Weekend Getaway

The James provided us with the perfect place to call home for a weekend. The staff was so friendly and helpful and didnt miss a thing. The room was beyond comfortable, the bed was cozy, the duvet you wanted to wrap yourself into and the bathroom amenities made you feel like you were at a spa. The hotel was the perfect location - close to the shopping, restaurants and bars. The concierge is very helpful and made dinner arrangements for us. I'm looking forward to going back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

Make reservations everywhere you go. When you go for deep dish pizza, order in advance. We went to Giordanos, were told we had a 45 min wait but then found out we could have ordered our pizza and had it ready when the table was available.

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
StLDavid
Business
St. Louis
Jan 14, 2013

Weekend stay

Hotel was modern, clean. Bed was very comfortable. Staff friendly. Definitely would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
Mrsbailey1980
Business
Toledo Ohio
Mar 1, 2013

great getaway

Staff was wonderful and location is Prime!!! Nothing bad to say about The James. Plan to stay there again next time we are in Chicago!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
River North Explorer Sue
Business
Glen Ellyn, IL
Aug 22, 2013

Looking forward to staying again

We chose this hotel specifically for it's prime location - and figured a 4-star hotel would be adequate for a one night stay. We thoroughly enjoyed our night out in the city - and the overnight at the hotel. My husband raved about it to our friends - and I'm sure we will be staying there again when the next opportunity arises.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
new to biz travel
Business
Austin, TX
Aug 31, 2013

great stay

Lovely decor, inspiring art, comfy bed, excellent service, and the great price made it all even more enjoyable. I would definitely stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
ava76
Business
morelia mich
Sep 10, 2013

Fantastic Trip

The overall experience was great: rooms extremely clean and turned down every evening, staff very helpful and polite, good restaurant

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

David Burke Primehouse

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
biz traveler from chicago
Business
chicago
Oct 28, 2013

Steps from mag mile

Stayed at the James for a birthday weekend celebration and had a great stay. The hotel is perfect location in Chicago and the steak restaurant in the hotel is excellent - best steaks in Chicago! Room is slightly small but very happy with the rate and the overall pleasant stay. Would definitely suggest to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

David Burke steak house in hotel is excellent

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
ckb127
Business
Lawrence, KS, USA
Aug 29, 2011

Lovely hotel

I recently stayed two nights at the James Hotel Chicago, when in town for a meeting. The hotel is very well situated in the Near North Side area, only a block from Michigan Avenue. The location is great, w/ the Navy Pier, Olive Park, and other lakeside areas being a pleasant walk of about 20 minutes or so. And of course the famed Magnificent MIle if you want to shop, or just window shop and stroll, is right there. I enjoyed strolling the river walk en route to the Navy Pier/Olive Park area as a way to get some exercise on a wonderfully cool and pleasant August afternoon into early evening. That route allows for seeing plenty of pretty fountains, the boats on the river, and the peaceful, traffic and exhaust-fume-free walkways. Beyond the great location, the hotel is wonderful. The staff was, to a person, friendly, helpful, and solicitous of guests' needs. From the front desk to the housekeepers I encountered, everyone was great. The room was nicely appointed with contemporary decor. A little upholstered settee nook w/ a table was a nice use of space and provided a great place for a couple of room service meals. The bed was extremely comfortable and the linens were top quality, w/ a triple-sheeted bed and fluffy comforter. The bathroom was nicely appointed w/ extra-large towels and nice toiletries. I appreciated some "green" touches, such as large refillable bath toiletries in a wall rack in the shower. They provide a little note saying if you'd like individual small bottles, just ask. They provide an attractive large glass carafe of triple-filtered water, free of charge and refillable upon request, as an alternative to plastic water bottles--which so many hotels charge for these days. I liked that touch, as I prefer filtered water, but hate to use all those plastic bottles, especially when I'm not home to recycle them. The room was equipped w/ a wall-mounted, large-screen, flat LG TV which seemed a perfect distance from the bed for lazy viewing. The alarm clock is also an iPod port/player. The in-house restaurant, David Burke's Primehouse is pricey but terrific, with great food and even better service. I had what was probably the best steak I've ever had in the one meal I ate there.They also provide the room service, which I took advantage of for 2 breakfasts and a one dinner. Definitely a cut above most room service meals. All in all, the James has a luxury feel to it in terms of comfort, amenities, and service. It's not cheap, but I got a good deal. The level of luxury and service were definitely beyond what I'd usually get for that price. I'd definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

If you want a brief respite from the city traffic and hustle and bustle, Olive Park and the adjacent city beach are wonderfully peaceful. It's nice to have a little restful patch of nature and a view of the lake, right on the edge of one of the busiest areas in town. The river walk is also lovely and makes for a nice evening's stroll down to the lake area.

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
Anonymous
Business
NYC
Jul 13, 2009

Great stay at the James

We loved the look and feel of our room (Kiehl's products in the bathroom get a gold star) as well as the proximity of the hotel to good restaurants, shopping and key attractions like Oak Street beach and Millennium Park. The concierge was extremely helpful in advance of our stay in making restaurant recommendations and booking a table for an important family celebration, and while we were there, he helped us get last minute tickets for the architectural boat tour that we were having trouble getting on our own. We also had an incident involving a lost stuffed animal and the hotel staff was very responsive and helpful in retrieving it from the outside laundry service (it had been inadvertently scooped up in the bed sheets) the next morning. We liked the bar downstairs and the food from room service that our children ate appeared to be quite good. Overall, an excellent experience. We look forward to staying there again soon!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Sepia is an amazing restaurant - highly recommend it if you're looking for excellent food and great ambience.

Was this review helpful to you?
Thank you for your feedback!
Review of The James Chicago

Reviewer score

5
5.01.0
Anonymous
Business
North Providence
Aug 21, 2008

Very nice boutique hotel

The James was in an excellent location, within walking distance to many attractions/restaurants, and close to public transportation. The concierge staff was very helpful and knowledgeable and always willing to help. Clean up and turn down service. Very nice rooms, stocked bar.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Location is right off Michigan Ave, The Magificent Mile, and not too far from Navy Pier and Lake Michigan.

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top