The James Chicago ★★★★★

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$135
avg/night
Rate based on
Check-in: Feb 19, 2016 Check-out: Feb 21, 2016

The James is Fantastic

Would recommend Tue, Sep 4, 2012
I wish we could have stayed longer but unfortunately our budget would not allow. The rooms (although not huge) are lovely. Ours had a little cubby with a table, bench and lamp in addition to the bed, chair, dresser, TV, etc. you'd expect in a typical room. The staff was super friendly and helpful. My only complaint is the A/C - we couldn't figure out how to keep it at a normal temperature. We set it to 72 and "auto" and went to dinner. It was REALLY hot when we got back so we turned it down. Of course we woke up freezing. All in all if only it were a little less expensive it would have been absolutely perfect!

Money saver

Go to Trader Joe's across the street for wine and snacks.

| Elmhurst, IL, USA Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Disappointing Digs

Would not recommend Mon, Sep 3, 2012
I stayed at the James hotel 9/1-9/2/12 for my best friend's bachelorette party. Our party of 7 ladies had two rooms and upon arrival at 1:30 pm neither room was ready (we were early for the 2pm check in time) we shopped and were assured we would recieve a call when the rooms were ready, they loaded all of our luggage on a cart and tagged it all to be delivered when we had a room. At 3pm we still had not recieved a call and went to check at the front desk, I was told that both rooms were still dirty and we would need to continue waiting. I was also rudely told by the front desk woman that they had 3 weddings and over 100 check ins that day and I was holding up the line of people checking in. Aroud 4pm one room was ready and our luggage was delivered there, but without one girls bags. Her and I went down to the desk and they showed us a storage room where we could search for her bag. At 5:30 pm our second room was finally ready and upon entering we encountered cleaning products left in the room and a shower that wasn't draining. I called the front desk and they told me to just leave the cleaning products in the hallway and someone would retrieve them. As we were all getting ready to go out one girl went to dry her hair and our room hair dryer was broken. I again called the front desk and was told they would bring a new one. We stayed at the hotel until 7pm and had to leave for dinner, still no hair dryer. I was very upset by the stay at the James, when you are paying a comparable rate to the Talbott and Four Seasons, you expect a certain level of professionalism and customer service. I could not believe that we didn't get anything for our wait for both rooms! I've stayed at Palomar in the past and had to wait 45 minutes for a room and was given a bottle of wine and a chocolate selection. I would not return to the James on my next Chicago trip and would not recommend it to others visiting the windy city.

| Milwaukee, WI Friends

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 1 /5

very good, I liked it.

Would recommend Fri, Aug 31, 2012
The water by the check in/out country is a nice touch. The free bottle of water by the bed was most welcomed and unexpected. Well done!

| New York Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great Downtown Hotel

Would recommend Tue, May 15, 2012
Stayed at the James Hotel for 3 nights as an escape from New York. The location is excellent and most major sites are easily walkable. The Hotel itself is good value, my room was a reasonable size, well laid out and all the staff were friendly and helpful without being intrusive. Great Bar downstairs that made the best (certainly strongest) Mojito's I have had.

Dining

Purple Pig

| New York L.G.B.T.

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Great location

Would recommend Thu, Apr 5, 2012
The staff were extremely helpful with the check in process and getting taxis to my daily destinations. Walking distance to shopping, dining and attractions, too!

| Baltimore, MD, USA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Wonderful!

Would recommend Mon, Apr 2, 2012
We loved The James! It was perfectly located, clean, charming and inviting. The staff was friendly and efficient. The gym was great - clean and had everything we wanted. We didn't get a chance to eat at the restaurant or hang out at the bar, but definitely will next time. We will absolutely stay here the next time we are in Chicago.

| Baltimore Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

AMAZING

Would recommend Tue, Feb 21, 2012
We came into the city for a weekend get away. The hotel was AMAZING. The bed was one of the most comfortable I have ever slept on. The only down fall was the bath tub was very uncomfortable and the water carafe was never refilled- ever after asking 3 times. We would stay there again in a heart beat! Great location. Even at 5 months pregnant, I walked every where.

| Boston, MA, USA Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

recommended

Would recommend Wed, Feb 15, 2012
The hotel is very accessible to major Chicago must-sees. Free wi-fi and a designated office area are a plus. Staff is very pleasant. Only drawback is cost of parking.

Shopping hint

Hotel is a block away from the Magnificent mile.

| LA Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great Hotel

Would recommend Sat, Jan 21, 2012
The room was very nice and had a lot of great little touches.. Would stay here again...

| Los Angeles, CA, USA Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

The James is always a safe bet

Would recommend Mon, Dec 12, 2011
I have stayed here a few times before and love it. Close to Mich ave and easy to get to. Staff is always exceptionally friendly. Rooms are good size, decent but hot fitness center.

| Wisconsin, USA Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5