$127 Avg/night
Rate and special offer based on Check-in: Jan 1, 2015 Check-out: Jan 4, 2015

The James Chicago

5 stars
55 East Ontario, Chicago, IL 60611
Hotel Overview
Reviewer score
4.4
out of 5
133 reviews
Great central location and amazing staff

Very friendly staff, great location. Would stay here again. Great lobby bar. See full review

  • Michaelmoz
  • Nov 3, 2014
Steps from mag mile

Stayed at the James for a birthday weekend celebration and had a great stay. The hotel is perfect... See full review

  • biz traveler from chicago
  • Oct 28, 2013
Boutique chic luxury in the heart of River North
Urban professionals feel right at home at the James Hotel Chicago, a shrine to boutique chic style. Every corner pops with stylish details, starting with an illuminated lobby that offers soaring ceilings and 24-hour business center with videoconferencing capabilities. For locals, the hotel brims with people watching possibilities. Dine with the well-heeled at David Burke's Primehouse. Rooms naturally embody contemporary cool, the ultimate city stays within steps of the Magnificent Mile.
Highlights
  • Chicago boutique hotel near the Magnificent Mile
  • Intimate spa with massage and facial treatments
  • Award-winning restaurant, David Burke's Primehouse, Primehouse Bar and JIMMY
  • Free luxury car service for transport within the business district
  • Paul Frank adult and child city bikes plus Paul Frank booster car seats
Rooms
The James Hotel Chicago exemplifies boutique luxury. Understated rooms make use of bold accent pieces, from mocha throw pillows to moody gallery lighting, to flesh out contemporary style. Think of a downtown bachelor pad-complete with seamless shower doors, cube-shaped ottomans and tripod-like floor lamps. Loft penthouses (available in one- or two-bedroom layouts at 1,400 square feet each) strike a balance between active engagement and comfort with an Apple-based entertainment system with full-space surround sound, an Eames lounge chair and oversized sectional sofa with mohair and down cushions. Wi-Fi is free.
Dining
Visitors at The James Hotel Chicago can enjoy nightlife with cocktails and other evening drinks at the in-house Jimmy and Primehouse Bar. Foodies, meanwhile, crave the scene and food at David Burke's Primehouse, where steaks are dry-aged in a salt-tiled Himalayan aging room. The dining rooms pour on the swank -- right down to the sexy red leather booths.
Recreation
Active travelers flock to the 24-hour gym to release endorphins on 10 cardiovascular machines and more than 25 pieces of strength equipment. Personal training sessions also can be arranged through celebrity fitness guru Jim Karas.
 
Guests reward themselves with pampering facials, massages and body treatments at The Spa by Asha, an Aveda spa. In-room services also are available.
Transportation
  • Chicago O'Hare International Airport (15.5 mi/24.9 km)
  • Midway International Airport (9.8 mi/15.8 km)
Attractions
  • John Hancock Center (0.4 mi/0.6 km)
  • Magnificent Mile (0.5 mi/0.8 km)
  • The Loop (0.9 mi/1.4 km)
  • Willis Tower (1.1 mi/1.8 km)
  • Navy Pier (1.1 mi/1.8 km)
  • McCormick Place (2.9 mi/4.6 km)
Business
  • Flexibile 7,000-square-foot function space for up to 220 guests, plus multiple meeting rooms
  • Catering by David Burke's Primehouse
  • Free Wi-Fi
Policies and fees
Parking
Overnight parking with comp in and out privileges $60 USD per night. Self parking is available at the Ontario Place garage on the corner of Wabash and Ontario for $42 USD per night with no in and out privileges.

Pet policy
One time non refundable $75 fee.

Smoke free
The James Chicago is a smoke-free hotel.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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The James Chicago Rooms

Apartment King Suite
650sf-Apartment King Suite-Living Room-Dining Area-Free WiFi-Intelligent Nutrients amenities.
Studio Queen Suite
450sf-Studio Queen Suite-2 HD SMART TVs- Complimentary WiFi-Stereo with iPod Dock
Deluxe Double Guestroom Cityscap
400sf-Deluxe Double Guestroom-Dining Niche-Wetbar-Intelligent Nutrients amenities.
Double Guestroom
385sf-2 Double Beds-Dining Niche -Intelligent Nutrients amenities.
Loft King Suite - Accessible
Loft King Suite-Living Room-Dining Niche-Media Room with Lounge area-WetBar and Comp WiFi
King Guestroom
385sf-King Guestroom-Complimentary WiFi-Dining Niche-Intelligent Nutrients amenities.
Deluxe King Guestroom
400sf-Deluxe King Guestroom-Dining Niche-Wetbar-Intelligent Nutrients amenities.
Loft King Suite
Loft King Suite-Living Room-Dining Niche-Media Room with Lounge area-WetBar and Comp WiFi
Penthouse Loft Suite
Penthouse Lofts represent the ultimate in luxury cosmopolitan living.
Deluxe Double Guestroom - Access
400sf-Deluxe Double Guestroom-Dining Niche-Wetbar-Intelligent Nutrients amenities.
King Guestroom - Accessible
385sf-King Guestroom-Accessible-Dining Niche-Intelligent Nutrients amenities.
Studio King Suite
450sf-Studio King Suite-2 HD SMART TVs- Comp WiFi-Stereo with iPod Dock

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Pet friendly
Elevators
24 hour security
FEMA approved
Activities
Fitness center or spa
Fitness Center
Night club
Golf
Jogging track
Boating
Fishing
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Coffee shop
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Concierge desk
Security
Wake-up service
Meeting/Banquet facilities
Porters
FAX
Conference facilities
Copy service
Audio visual equipment
Conference suite
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Hairdryer in room
Outlet adapters
Turndown service
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Sprinklers in rooms
Wet bar

Nearby points of interest

  • Chicago - Mag Mile - Wacker Dr: 0.2 mi
  • Holy Name Cathedral: 0.2 mi
  • Museum of Broadcast Communications: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.4 mi
  • Marina City: 0.4 mi
  • Tribune Tower: 0.4 mi
  • Washington Square Park: 0.4 mi
  • Merchandise Mart: 0.4 mi
  • Seneca Park: 0.5 mi
  • John Hancock Center: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • Water Tower: 0.5 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.2 mi
  • Holy Name Cathedral: 0.2 mi
  • Museum of Broadcast Communications: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.4 mi
  • Marina City: 0.4 mi
  • Tribune Tower: 0.4 mi
  • Washington Square Park: 0.4 mi
  • Merchandise Mart: 0.4 mi
  • Seneca Park: 0.5 mi
  • John Hancock Center: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • Water Tower: 0.5 mi
  • Harold Washington College: 0.5 mi
  • Museum of Contemporary Art: 0.5 mi
  • Chicago Theater: 0.6 mi
  • Goodman Theatre: 0.6 mi
  • Oriental Theatre: 0.6 mi
  • Lake Shore Park: 0.6 mi
  • Prudential Plaza: 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Macys: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • Michigan Avenue: 0.7 mi
  • Chicago Historical Society: 0.7 mi
  • Shubert Theatre: 0.7 mi
  • Harris Theater: 0.8 mi
  • Oak Street Beach: 0.8 mi
  • State Street: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Pritzker Pavilion: 0.8 mi
  • Opera House: 0.8 mi
  • Bank of America Theatre: 0.9 mi
  • Crown Fountain: 0.9 mi
  • Chicago Mercantile Exchange: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Art Institute of Chicago: 1 mi
  • Symphony Center: 1 mi
  • Chicago Architecture Foundation: 1 mi
  • Kendall College: 1 mi
  • Chicago Board of Trade: 1.1 mi
  • Children Museum: 1.1 mi
  • Willis Tower (Sears Tower): 1.1 mi

Dining

David Burkes Primehouse
On site restaurant HOURS - 700 AM to 0930 PM - MON to THUR 700 AM to 1030 PM - FRI to SAT. Named number 1 Steakhouse in Chicago by Chicago magazine it redefines the modern American steakhouse by pushing the envelope of culinary creativity.
Burkes Dining Room
A modern interpretation of the classic chefs table the brand new Burkes Dining Room is a private venue ideal for special occasions. It features rotating seasonal menus by Chef David Burke.
Primehouse Bar
Perfect for after work cocktails or a full meal the newly renovated Primehouse Bar is an extension of the classic steakhouse where guests can enjoy an innovative bar menu or choose from signature menu items from the complete Primehouse menu.
Jimmy
Sophisticated and inviting JIMMY at The James Chicago offers an upscale unpretentious environment to enjoy a progressive cocktail menu.

Hotel Policies

Check-in:
02:00 PM
Check-out:
02:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (133)

Ratings and reviews for The James Chicago

Overall score

4.4 / 5
5.01.0
133 out of 133
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.6
Location:
4.8
Value:
4.3

94% would recommend to a friend.

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Review of The James Chicago

Reviewer score

5
5.01.0
biz traveler from chicago
chicago
Oct 28, 2013

Steps from mag mile

Stayed at the James for a birthday weekend celebration and had a great stay. The hotel is perfect location in Chicago and the steak restaurant in the hotel is excellent - best steaks in Chicago! Room is slightly small but very happy with the rate and the overall pleasant stay. Would definitely suggest to a friend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: In Hotel

David Burke steak house in hotel is excellent

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Review of The James Chicago

Reviewer score

5
5.01.0
ava76
Business
morelia mich
Sep 10, 2013

Fantastic Trip

The overall experience was great: rooms extremely clean and turned down every evening, staff very helpful and polite, good restaurant

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

David Burke Primehouse

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Review of The James Chicago

Reviewer score

5
5.01.0
new to biz travel
Business
Austin, TX
Aug 31, 2013

great stay

Lovely decor, inspiring art, comfy bed, excellent service, and the great price made it all even more enjoyable. I would definitely stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The James Chicago

Reviewer score

5
5.01.0
River North Explorer Sue
Business
Glen Ellyn, IL
Aug 22, 2013

Looking forward to staying again

We chose this hotel specifically for it's prime location - and figured a 4-star hotel would be adequate for a one night stay. We thoroughly enjoyed our night out in the city - and the overnight at the hotel. My husband raved about it to our friends - and I'm sure we will be staying there again when the next opportunity arises.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The James Chicago

Reviewer score

4
5.01.0
ultrahviolet
Business
brooklyn, ny
Aug 5, 2013

expensive luxury

great location, extremely clean, and it really feels luxurious. i don't think it's a great value, though, and after accidentally reserving for the wrong day, i felt the staff could have been more helpful. i understand it wasn't their fault that i'd booked my room for the wrong day, but they could have been more understanding/empathetic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

do not eat pizza at the close-by uno or duo. they're chains and pretty crummy.

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Review of The James Chicago

Reviewer score

4
5.01.0
bolter
Business
Dallas, TX
Jun 15, 2013

Great Hotel - recommended

Rate was good (YMMV of course); location was good for me - close to all the good downtown eateries, stores, parks, etc (YMMV again). Staff very courteous, room was a nice size - not too big, not too small (I had a double double bed layout). Lighting was great - I loved the lights over the beds on a dimmer. Major quirk - my room was 1207 (12th floor) - I stayed June 12-14; this room overlooks Rush street - Definitely can hear a lot of car/truck honking and truck engines. Minor quirk - Banquet style sofa had multiple stains, the dimmer switch between the beds was missing its cap for the dimmer slider -dimmer still works, just have to move the slider with no easy to grasp cap (this is very minor). Design of the room was trendy and nice. Attached restaurant is nice and good food. Free first come first serve car service in the morning for drop off - no pick up from your destination though. Nice fitness center.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The James Chicago

Reviewer score

4
5.01.0
76wildbill
Business
Indianapolis
Jun 6, 2013

Great Experience-Value, Service, Location!

I enjoyed my stay at the James very much! The rooms are not huge, but they are designed in a unique and thoughtful manner. The essentials were VERY GOOD - the bed was very comfortable (and I'm quite picky) and the shower had excellent water volume and thrust and very nice, eco conscious toiletries. I had the basic room, and it was just fine. Closet and room size may be a little small if you're staying a week, but for a few days or so, no prob! Staff was very friendly and helpful, and easy to access. Like anyplace downtown, parking is criminally high, but if you use Spothero, there's excellent parking just 2 blocks away. I would stay here again in a heartbeat!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Spothero parking 2 blocks away - $21

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Review of The James Chicago

Reviewer score

4
5.01.0
Miss Macalester
Business
Palo Alto, CA.
May 4, 2013

Perfect for a "senior" traveling alone

The salient aspect of my experience at the James in Chicago is the quality of people who greeted and advised me each day. I also am encouraged by hotels that do their best to consider using non-disposable bathroom amenities, and saving linens. Bravo to the James!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Union Sushi and Barbeque Bar

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Review of The James Chicago

Reviewer score

5
5.01.0
Mrsbailey1980
Business
Toledo Ohio
Mar 1, 2013

great getaway

Staff was wonderful and location is Prime!!! Nothing bad to say about The James. Plan to stay there again next time we are in Chicago!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The James Chicago

Reviewer score

4
5.01.0
JZ78
Business
Chicago, IL
Feb 19, 2013

Good Value for Downtown Chicago

Although still pricey, compared to other similar hotels in Downtown Chicago, The James is a good value for your money. The rooms are decent sized, clean, and the staff is very efficient. The toiletries are also amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Trader Joe's and Starbucks across the street. Use public transit if possible.

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Review of The James Chicago

Reviewer score

4
5.01.0
Ori Staycationer
Business
Crystal Lake, Illinois
Feb 6, 2013

Trendy and Comfortable

This was our first stay at the James Hotel. Our stay was very comfortable. We leveraged the valet parking service provided, and while a bit expensive was very convenient. The staff at the front desk was very helpful whenever we had questions or needed assistance. The hotel was within walking distance of numerous good restaurants and we were able to discover a few nice places to eat at in the River North neighborhood during our stay. The decor was very trendy, modern, and comfortable. I felt right at home with the style of the hotel and enjoyed much of the photography displayed in the lobby and in the rooms. I didn't get a chance to eat at the Primehouse restaurant located downstairs (which also provides the room service), despite recommendations by friends. I look forward to checking it out on future visits though. I would definitely consider staying here again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

At at Carnivale in the West Loop. Great atmosphere and great food.

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