The Allerton Hotel Chicago, Magnificent Mile

Location,, location, location thats about it.. Hotel was average. Rooms very small, check in on 2nd floor but you enter on the ground floor. this causes a log jamb competing for the elevators to get to your rooms.. Second time I have stayed here probably won't see a third. Staff treated us very well

If you get a good deal on a room here, the front desk seems to know this and asigns a terrible room. If it was not because of a screaming guest in an adjoining room at 3 am, whereby the hotel needed to do something nice, and eventually moved me to a better room, I would have never known a better room even existed. However, the first room was unacceptable at any price.

Although I booked the hotel one month in advance, the morning of our stay I called the hotel to verify the reservation and they did not have it. Cheap Tickets did call the hotel for us and made arrangements. The staff were very helpful, rooms were comfortable.

Location was great, room was great, staff was great! Ordered room service and it came on time every day! I would definitely book here again!

My sister & I enjoyed a lovely weekend at the hotel. The room was cold, like a meat locker & we could not adjust it. Poor cellular reception.

Perfect place, it is located right in the North Michigan ave. The staffs are nice and professional. However, the room is small and we dont have fridge and water boiler.

My one request for this hotel would be to put small coffee makers in the rooms.

Neat, clean, just perfect. I would love to stay there again.

Good location, but non eventful. Too far from fun neighborhoods, very touristy

Only thing I like about this hotel is location. Everything else I wish I had stayed in 2 star hotel. Bad impression as soon as we got inside - very small elevators - I would have one big elevator rather than multiple small elevators - very uncomfortable just for 4 people and imagine with luggage:(. Size of the room was not that small like other reviewer said. However, smell was terrible - thank god we had body spray with us. don't forget to take travel size room spray with you. there was a big machine green box right outside of the window - may be it was heat/air system. Constant sound like boom box was coming from that - very noisy room. We were on forth floor; may be floors above 5th floor are nice; If this hotel advertise itself as 4 star, they should shut down all rooms up to 4th floor. otherwise it is one star. I am just writing this review based on my room. I think the room bathroom also designed for handicap - water was all over the bathroom floor after shower - very bad design - if you don't take extra care, you would slip on the floor. We literally had to put towel on the floor to block water coming from the shower to floor. Now very disappointing part comes is front desk mistake charging us for the room reservation although we had already paid to orb itz. What is the purpose of going through orb itz? I never had problem like this before. I had made so many reservations from orb itz. And this is the first time I experienced worst and writing review as well :). Now post vacation headache comes - I got to call them and their phone system is worst - line was transferred to accounting and front desk back and forth for so many times; after 30 minutes someone from accounting answered the phone - phew. They called me back after 30 minutes saying they would credit the money. I will probably find out after couple of days. Don't forget to check your credit card account after vacation :)