The Allerton Hotel Chicago, Magnificent Mile

Very clean rooms, friendly staff. We did not like the pillows (too tall) but a quick call to the front desk solved the problem. I wish the wifi service was free.

Great location for walking to chopping, dining, boat tours. We had a great time. The room was small but completely functional and comfortable. Immaculately clean and very friendly and helpful staff.

The hotel was clean and the service was good. However the parking rate fifty dollars a day seems a little high. Great location.

This hotel was a last minute choice because the decision to stay was last minute. It was filthy, to start. Our room, on the 12th floor, reeked of smoke, as did the entire floor, though the hotel is a "non-smoking facility." The clerk explained the situation as follows: "Well, we have two wedding parties," as if to suggest that wedding parties did not have to observe hotel rules. He promised to "spray" out room and the floor, but if they did, you could not tell it. The elevator situation is laughable. They are too few and too small. The wait is unreasonable. I saw two families walk down the stairs with their luggage from Floor 12 instead of waiting. I wouldn't stay there again for free.

My view was of the lake and water tower place, fantastic. My room was petite, but perfect for me, had a beautiful new marble bathroom, done in a very traditional style, yet sleek and spotlessly clean. So the wall paper was a bit dated, and the curtains and carpeting clean but could use an update. The bedding was so nice, expensive linens and towels. Seems they spent the money providing the most important things a visitor would want. Loved staying at this hotel, felt very safe. They staff was professional and very customer friendly.

The location right on Michigan Ave could not have been any better from 17 stories up! On top of the that, the hotel was was gorgeous and extremely clean! The staff was excellent too! The size of the rooms are pretty small...I suggest couples go with a standard room and not a petite classic because it gets cramped then. Also, there isn't a pool here, we knew that coming in but we didn't realize how much we'd miss it after getting back from a long day walking in the heat of Chicago! It's definitely a four star hotel, but I suggest looking for promo codes online to get a discount because it lacks space and amenities. I would go back here and I would also recommend it to friends.

The best thing to say about this hotel is its location near the Miracle Mile. The hotel is 100 years old, rooms are small (and we had a deluxe king!) with little light and the bathrooms TINY. Nothing seemed fresh. We used the room only to sleep and shower, and even that was an issue, with endless noise from neighboring rooms, horseplay in the corridors all night, even someone trying to use their key to enter our room at 1am. We called security, no response. It is in no way a 3 or 4 star property. Do not recommend and won't go back., despite many upcoming trips to Chicago planned.

Hotel is 100 yrs old and it shows. Only positive thing is great location. Rooms are small (and we had deluxe king!) with tiny window, tiny bathroom, and a carpet that needed a shampoo. Staff was OK, not fabulous. We used basically to sleep and shower, and still it was sub-par. Saturday night drunken people throughout floors, virtually NO security, and no response to call that someone was drunkenly trying to enter our room at 1am! Would not recommend, never go back.

Hotel was in a great location in the center of town and the city's activities. The staff was extremely helpful in arranging transportation and recommending tours, restaurants and activities to satisfying our interests. The room, while very comfortable were small, but we weren't visiting the city to spend a lot of time in the room.

Pros: The staff was really friendly, The concierge gave me tons of great suggestions, the rooms were really clean. The location was great for shopping and food. Cons: Breakfast was not included, Their elevators are ridiculously slow, and they charge a lot for slow WiFi.