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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
An all-glass triangular hotel, wedged into the confluence of the Chicago River and Lake Michigan, has spectacular wrap-around views from Navy Pier to Grant Park. Swissotel Chicago offers 661 air-conditioned, tastefully decorated and generously oversized rooms and suites. Relax above the city in our Penthouse Swimming Pool, Whirlpool and Health Club for a fee. Spa services available.
***Overnight parking charge will be $52.00/day with in and out privileges***
Hybrid vehicles receive a 50% discount.
Check-in: 1500
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.2 out of 5
(94 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 323 E Wacker Dr, Chicago, IL 60601-9722
Downtown Chicago, IL
Chicago O'Hare International Airport and Chicago Midway Airport
Swissotel Chicago, is located along the shores of Lake Michigan and the Chicago River. Near Navy Pier and Millennium Park.
This property has a smoke-free policy
Offering an American breakfast buffet with European flare.
Meet up with your family and friends at this special corner of the world "where the river meets the lake." Relax in front of the fireplace and share what you explored in Chicago. In the morning sun rises over a steaming cup of coffee, cappuccino, or frothy latte.
If steaks and seafood are your flavor try The Palm, located in Swissotel Hotel Chicago.
Choose from 31 air-conditioned meeting rooms or meet in the luxury of your spacious guest suite.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.2 out of 5
(94 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
2 out of 5
We were unimpressed
Hometown Traveler Dec 1, 2009
There is a $15/day charge to use the pool - -YUCK! The pool and whirlpool are nice, but shouldn't be an added cost. This is ... a big chain hotel with little luxury to offer. Felt like the mini-bar was fitted with a camera. Something fell out and we had a knock on our door 15 minutes later asking if we needed the minibar restocked - - weird. The lobby has no draw to sit and relax (more like pass through and get out). There is coffee in the lobby that looks inviting, but then you notice the sign that indicates "For British Airways Only". They offered to upgrade our room for an additional $100/day. Hmmmmmmmm. Not really much of a bargain.The place really lacks atmosphere in all respects. [...]
Traveler type: Family
Score
5 out of 5
Need to get away!!
Need to get away Nov 29, 2009
AWESOME HOTEL!!! Staff was incredible from check in to check out... We upgraded to suite and could not believe the views ... over the Navy Pier and lake!! My 8 year old was treated was like a princess. Lobby lounge was awesome. We went every night. Quick taxi ride to everywhere or walking distance. Hotel restaurants pricey but not unexpected.
Traveler type: Family
Score
4 out of 5
My new favorite hotel in Chicago
D Kent Nov 3, 2009
I was looking for an affordable place for a last minute trip to the city. I had heard good things about Swisshotel, and could ... not agree more. The staff was extremely helpful. The room was clean and modern, and the view was amazing. I did check the pool and fitness center out and will definitely use them the next time. My only suggestion (not a complaint), would be to have a 'to go' cup for the coffeemaker in the room. Swisshotel strives to be green which I appreciate, but I was ready to get my day started. Everything else was fantastic, and it will be the first place I check for my next visit.
Traveler type: Couples
This hotel is in a great location. Most attractions like museums, Navy Pier, and Michigan Ave are a short walk from the hotel, but it is located away from much of the foot and car traffic.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
This hotel is in a great location. Most attractions like museums, Navy Pier, and Michigan Ave are a short walk from the hotel, but it is located away from much of the foot and car traffic.
--D Kent, Milwaukee, Wisconsin Nov 3, 2009
plan ahead for the water taxis they are not as prompt as the schedule says they are.
--miss teacher, st louis missouri Oct 13, 2009
Get the train from the airport into the city - blue line - and get off at Clarke/Lake station. Is only a 15 minute walk to the hotel. Costs $2.25 compared to approx $60 in a cab or $30 on the airport shuttle.
--dcbinks, Falls Church, VA Sep 9, 2009
Overall score
4.2 out of 5
(94 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
2 out of 5
We were unimpressed
Hometown Traveler Dec 1, 2009
There is a $15/day charge to use the pool - -YUCK! The pool and whirlpool are nice, but shouldn't be an added cost. This is ... a big chain hotel with little luxury to offer. Felt like the mini-bar was fitted with a camera. Something fell out and we had a knock on our door 15 minutes later asking if we needed the minibar restocked - - weird. The lobby has no draw to sit and relax (more like pass through and get out). There is coffee in the lobby that looks inviting, but then you notice the sign that indicates "For British Airways Only". They offered to upgrade our room for an additional $100/day. Hmmmmmmmm. Not really much of a bargain.The place really lacks atmosphere in all respects. [...]
Traveler type: Family
Score
5 out of 5
Need to get away!!
Need to get away Nov 29, 2009
AWESOME HOTEL!!! Staff was incredible from check in to check out... We upgraded to suite and could not believe the views ... over the Navy Pier and lake!! My 8 year old was treated was like a princess. Lobby lounge was awesome. We went every night. Quick taxi ride to everywhere or walking distance. Hotel restaurants pricey but not unexpected.
Traveler type: Family
Score
4 out of 5
My new favorite hotel in Chicago
D Kent Nov 3, 2009
I was looking for an affordable place for a last minute trip to the city. I had heard good things about Swisshotel, and could ... not agree more. The staff was extremely helpful. The room was clean and modern, and the view was amazing. I did check the pool and fitness center out and will definitely use them the next time. My only suggestion (not a complaint), would be to have a 'to go' cup for the coffeemaker in the room. Swisshotel strives to be green which I appreciate, but I was ready to get my day started. Everything else was fantastic, and it will be the first place I check for my next visit.
Traveler type: Couples
This hotel is in a great location. Most attractions like museums, Navy Pier, and Michigan Ave are a short walk from the hotel, but it is located away from much of the foot and car traffic.
Score
4 out of 5
Great Hotel
Lorin Oct 20, 2009
I stayed at this hotel for 2 nights and it was amazing. The lobby isnt as modern but it has a classic look to it. When we ... checked in they gave us a free upgrade to the king deluxe suite and we had 2 great views of the city and the lake. The beds were very comfy and clean. The hotel staff was very helpful and pleasant. The bathroom had a standing shower and a soaking tub and both were clean and well kept. Nice hotel and nice rooms
Traveler type: Couples
Score
5 out of 5
Fantastic location and solid service!
Daniel S Oct 14, 2009
Couldn't have been better! Wonderful view of the Chicago skyline, large and clean rooms with nice furniture. Bathroom was ... nicely appointed too. Front desk staff is very friendly (and attractive). Stellar service! Location is absolutely fantastic and all around a great place to stay!
Traveler type: Business
Score
5 out of 5
romantic getaway close to home
miss teacher Oct 13, 2009
The staff was amazing. They are the people that set the tone for the stay as they are first impression you get. We could ... not have been more pleased. They treated not only us but the other staff members with the most respect possible. The rooms were beautiful and clean and there was no noise from the events taking place there. Couldnt have been any better, actually planning another trip back in a few months
Traveler type: Couples
plan ahead for the water taxis they are not as prompt as the schedule says they are.
Score
4 out of 5
Swissotel 2nd stay
j66kicker Oct 4, 2009
As with my previous stay, this hotel had a sophisticated, upscale, international clientel. SUPER location - walking to ... Michigan Ave, Rush Street, train, etc. View from the room was spectacluar. Spotless, modern, convenient. Bar and restaurant are expensive, but that's what you get wit thsi real estate.
Traveler type: Couples
Score
5 out of 5
GREAT
Franky From Jersey Sep 28, 2009
The Best Hotel i stayed in....everybody was very nice and friendly....and as a bonus, you can quench your thirst with infused ... fruit water in the main lobby...Awesome stay would definitely visit again.
Traveler type: Friends
Score
4 out of 5
good views, nice place, good price
conference traveler Sep 27, 2009
close to most of the city a little noisy due to the subway extra charge to use the gym and pool ...
Traveler type: Business
Score
4 out of 5
Solid Hotel
NY Jetsetter Sep 12, 2009
The hotel was great. We loved the room and had an amazing view of the river. Good location and amenities. Only 2 ... drawbacks, first, they did not have any rooms with a king size bed available even though I called ahead to request this. Second, the cash machine fee was over $3 (can't remember if it was $3.50 or $4) which I found to be ridiculous considering I was a guest in their hotel. Other than those minor things, great experience. Would definitely go back. The fruit water in the lobby was a nice touch.
Traveler type: Friends
Score
3 out of 5
Great hotel: Poor staff
CC Sep 9, 2009
The hotel was super nice. Very modern and chic. However, the hotel staff was noticeably unfriendly. Only a few staff ... members were helpful while the rest remained cold and inhospitable. Was never greeted once by a hotel staff upon entering the hotel. Even the people at the front desk had bland personalities.
Traveler type: Couples
Score
4 out of 5
Great Place to Stay
dcbinks Sep 9, 2009
We had 3 nights at the hotel and couldnt be happier. The hotel is very well located and within walking distances of all the ... major sights, restaurants, bars and shopping. Rooms were large, clean and well appointed and the star rating is deserved.
Traveler type: Couples
Get the train from the airport into the city - blue line - and get off at Clarke/Lake station. Is only a 15 minute walk to the hotel. Costs $2.25 compared to approx $60 in a cab or $30 on the airport shuttle.
Score
4 out of 5
Baseball weekend
My kids mom 83 Sep 8, 2009
The staff did not seem well organized or educated about making decisions. There was inconsistency regarding our ... perks/benefits associated with an upgrade. The same concierge was arrogant and rude on two different evenings.
Traveler type: Family
IF you want to save money on breakfast (the buffet at the hotel is $26.00pp) consider the Corner Bakery an option. A short walk from the hotel and reasonably priced.
Score
4 out of 5
Chicago
First Time Chicago Travelor Sep 8, 2009
Chicago offers many things to do. The hotel was very nice and staff was friendly. A couple of things I did not like was the ... internet service was not easily accessible and instructions were confusing. I also did not like the fact the hotel charges to use the pool and jacuzzi facilities daily.
Traveler type: Friends
Score
5 out of 5
Wonderful weekend!!
Tom Sep 8, 2009
The hotel is at a great location to see the many attractions of the city....close to the magnificant mile, museums, navy pier ... and huge selection of resturants. This is our second stay at the Swissotel and we will certainly stay their again. The entire staff were wonderful...very friendly and professional.
Traveler type: Family
Many wondeful attractions within a long walk or short taxi ride....field museum, shedd acquarium, navy pier.
Score
2 out of 5
Unwelcome surprises
John Sep 7, 2009
Disappointed to learn there was a $15/ use charge for the pool and fitness center which was not mentioned on Orbitz. We ... picked the hotel because it had a pool. As great as the location is would not stay there again for that reason. Plus, we asked for a single queen bed and were stuck with a room with two double beds which felt very small.
Traveler type: Couples
Score
4 out of 5
Great location & value if you don't park
Joliver Sep 6, 2009
The room was great. The parking fees are extremely high. ...
Traveler type: Couples
Park outside of the loop and cab back to hotel and cab around town. Parking at the hotel can add as much as $52/day to your stay. Parking outside of the loop save around $20-30/day.
Score
4 out of 5
Great place
Texadillio Sep 5, 2009
Everything was great, room safe was not working, the security staff were very prompt but could not correct the problem. hotel ... made sure to keep my items in the safe deposit box. Fitness center was good not exceptional
Traveler type: Couples
Score
4 out of 5
Convenient and great views.
Kax Sep 5, 2009
Our 25th floor room had a fantastic lake view, overlooking the Chicago River and Navy Pier. We were lucky enough to see the ... sun rise over this vista on a clear cloudless morning. We chose the hotel because we stayed there once before and it was a known good quantity, and because it was within easy walking distance to what we came to Chicago for: The Art Institute, Millenium Park, and a couple of great restaurants. My only complaint was that the room's proximity to the elevators made for an annoying rumble whenever they went up or down. I dealt with it by pretending elevated trains were going by and I was just getting a bit of Chicago's ambience. If you're a very light sleeper, make sure your room is far away from the elevators.
Traveler type: Couples
Take the Chicago Line's guided architectural river cruise for an awe inspiring look at the city's architecture from a unique viewpoint.
Score
4 out of 5
Swissotel Chicago
Doug Sep 4, 2009
staff was very helpful and friendly ...
Traveler type: Business
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Sort tips by: most recent | distance from hotel
This hotel is in a great location. Most attractions like museums, Navy Pier, and Michigan Ave are a short walk from the hotel, but it is located away from much of the foot and car traffic.
--D Kent, Milwaukee, Wisconsin Nov 3, 2009
plan ahead for the water taxis they are not as prompt as the schedule says they are.
--miss teacher, st louis missouri Oct 13, 2009
Get the train from the airport into the city - blue line - and get off at Clarke/Lake station. Is only a 15 minute walk to the hotel. Costs $2.25 compared to approx $60 in a cab or $30 on the airport shuttle.
--dcbinks, Falls Church, VA Sep 9, 2009
IF you want to save money on breakfast (the buffet at the hotel is $26.00pp) consider the Corner Bakery an option. A short walk from the hotel and reasonably priced.
--My kids mom 83, Central Illinois Sep 8, 2009
Many wondeful attractions within a long walk or short taxi ride....field museum, shedd acquarium, navy pier.
--Tom, Mahomet, IL Sep 8, 2009
Park outside of the loop and cab back to hotel and cab around town. Parking at the hotel can add as much as $52/day to your stay. Parking outside of the loop save around $20-30/day.
--Joliver, Detroit, Michigan Sep 6, 2009
Take the Chicago Line's guided architectural river cruise for an awe inspiring look at the city's architecture from a unique viewpoint.
--Kax, Saratoga, CA Sep 5, 2009
Don't miss the architectural boat tour. Super!!
--Mark, Miller Place, N.Y. Aug 31, 2009
Rush Street is the Place!
--Bondo, New York Aug 31, 2009
Try to NOT have a car to park...parking is $52 per 24 hour period, so that can rack up very fast.
--David, Spokane, WA Aug 31, 2009
This hotel is located perfectly! It is between the Mag Mile and museum campus. We did not bother to rent a car or even take the bus. The walk to all of the area attractions is not far, and you burn off all the calories from the great food that you eat!
--PandG, Albuquerque, NM Aug 28, 2009
Everything is nearby and walking distance
--Nick, Miami, FL Aug 26, 2009
Book your Hotel through ORBITZ. We saved lots of $$$$.
--Drove 2 Chicago, Richmond, VA Aug 24, 2009
Go Chicago card great for saving money on admissions and a time saver when we used the fast track feature.
--Bill, Chicago 'burbs Aug 24, 2009
Park next door - save yourself about half the cost of parking at the hotel.
--Occational weekend tripper, Michigan Aug 24, 2009
We walked Navy Pier, had dinner there and then did a boat cruise. We didn't need to take a taxi to get there which was great.
--summer girl, naperville, il Aug 23, 2009
The Pedway has fast convient food. Only open during the week.
--Lonster, Commerce, MI Aug 19, 2009
The Chicago Architectural Foundation boat tour was excellent!!
--Pam, Toledo, OH Aug 18, 2009
Walking is what you will be doing here. The weather was great which was a good thing. Double Decker tour was a great help getting around and really showing us the city you can hop on and off all day. It runs for a day or 3 consective days. It's a must have!!
--laurie, Manalapan, N.J. Aug 18, 2009
Hop, skip and jump to Magnificient Mile.
--ILoveChicago, Wilmington, DE Aug 16, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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CST 2063530-50;
Hawaii TAR-5627;
Iowa 644;
Nevada 2003-0387;
Washington 602-102-724
