$199 Avg/night
Rate and special offer based on Check-in: Oct 3, 2014 Check-out: Oct 5, 2014

Swissotel Chicago

4 stars
323 E Wacker Dr, Chicago, IL 60601-9722
Hotel Overview
Reviewer score
4.1
out of 5
300 reviews
This is a nice hotel....

This is the second time my wife and I have stayed at the Swissotel. When I first stayed in the... See full review

  • Grampa Don
  • Aug 27, 2014
Absolutely wonderful!

The hotel is beautiful and the beds are the most comfortable beds I've slept on at a hotel!... See full review

  • Lolla Attendees
  • Aug 6, 2014

An all-glass triangular hotel, wedged into the confluence of the Chicago River and Lake Michigan, has spectacular wrap-around views from Navy Pier to Grant Park.

Swissotel Chicago offers 661 air-conditioned, tastefully decorated and generously oversized rooms and suites. Relax above the city in our Penthouse Swimming Pool, Whirlpool and Health Club. Spa services available.

Overnight parking charge will be $65.00/day with in and out privileges. Hybrid vehicles receive a 50% discount.

A fee of $15.00 per room, per day (up to 4 guests) will apply for the use of the health club/swimming pool.

Hotel Map

41.8876 -87.6195
Area served
Downtown Chicago, IL
Nearby airports
Chicago O'Hare International Airport and Chicago Midway Airport
Area description
Swissotel Chicago, is located along the shores of Lake Michigan and the Chicago River. Near Navy Pier and Millennium Park.

Recommendations for you

Customers who viewed Swissotel Chicago also booked these hotels.

Reviewer score 4.1 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.5 out of 5

Swissotel Chicago Rooms

Deluxe Room
The Classic room offers a spacious accommodations with either one King or Two Double beds. Amenities include a spacious marble bath with seperate shower, fine Italian duvet covers, large work area, mini refrigerator , plush robes with spectacular views of the city skyline or Grant Park. The maximum number of adults per guest room is 3 people and 4 with children.
Field Museum Package
Meet one of the finest meat-eaters ever to walk the earth or unlock the secrets of tombs, mummies and marshes. The Package includes deluxe accommodations with one king or two double beds, two general admission tickets to the Field Museum including to special exhibits, and free access to the penthouse health club and pool. The maximum number of adults per guest room is 3 people and 4 with children.
Deluxe Lakeview Room
The Classic Lakeview room has breathtaking views of Lake Michigan, the Chicago River and Navy Pier. Amenities include a spacious marble bath with separate shower, fine Italian duvet covers, large work area, mini refrigerator, plush robes and offers either one King or Two Double Beds. The maximum number of adults per guest room is 3 people and 4 with children.
Corner Executive Suite
The perfect blend of work and play can be found in Swisstel Chicagos new one-bedroom Corner Executive suites. Exclusively designed with the business traveller in mind, this 750 ft (228.6 m) suite features burnished hardwood floors and an executive office with a multi-media docking station that lets you use media devices (laptop, mp3 player, DVD player and more) simultaneously, in one handy location. Conduct business or entertain clients in style in the parlour area, which highlights its own wine bar.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Yacht Club: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • State Street: 0.6 mi
  • Children Museum: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • City Hall: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Drury Lane Theatre: 0.8 mi
  • Navy Pier: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Buckingham Fountain: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Water Tower: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Chicago Board of Trade: 0.9 mi
  • Washington Square Park: 1 mi
  • Opera House: 1 mi
  • Chicago Mercantile Exchange: 1 mi

Dining

Geneva
Offering an American breakfast buffet with European flare.
Amuse
Meet up with your family and friends at this special corner of the world "where the river meets the lake." Relax in front of the fireplace and share what you explored in Chicago. In the morning sun rises over a steaming cup of coffee, cappuccino, or frothy latte.
The Palm
If steaks and seafood are your flavor try The Palm, located in Swissotel Chicago.

Meeting facilities

Meeting Info
Choose from 31 air-conditioned meeting rooms or meet in the luxury of your spacious guest suite.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (300)

Ratings and reviews for Swissotel Chicago

Overall score

4 / 5
5.01.0
16 out of 300
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.4
Location:
4.8
Value:
4

81% would recommend to a friend.

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Dyerpoon
sc
Jul 24, 2013

Fantastic!

Excellent service, views and location. Away from the hustle and bustle, but close enough with easy access to main attractions and transport. Rhonda, at the front desk was outstanding, as was all the staff. Will definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Very convenient

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Dyerpoon
sc
Jul 14, 2013

Swissotel Chicago

Outstanding and friendly service. Rhonda, front desk was extremely helpful. Staff in dining rooms very good. Beautiful views and away from the crowds but walking distance to many attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Sign up for the tours to get an overview of the city.

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Vee F.
Indianapolis, Indiana
Aug 30, 2012

Stay at the Swiss

This was my second time staying at the Swissotel, and it was a great stay just like the first time. I really like the remodel of the hotel lobby, first class all the way. I've recommended it to several people and will continue to do so. Thanks Swiss, Vee

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Grizzled Concert Veteran Andy
New York, NY
Aug 9, 2011

Great location, fantastic views

I stayed at the Swissotel during Lollapalooza. It was the perfect location—right next to Grant Park—and I had a magnificent view from my 20th floor window. The room was spotless with modern amenities. My only complaint is that the restaurant for breakfast is in the basement, forsaking the fantastic views it could have had from a higher floor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Ideal for exploring Millenium Park, or for festivals in Grant Park.

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Review of Swissotel Chicago

Reviewer score

1
5.01.0
Anonymous
ny,ny
Jun 21, 2011

Horrible experience

Location was good. Other then that the experience at swissotel was horrible. Small beds...terrible maid service. Ordered towels and room cleaning multiple times with no response. The toilet overflowed and wasn't cleaned til the next day despite many attempts for assistance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
5
Value:
2
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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Prisma
Iowa
Jan 11, 2011

It's Swiss it's great

It's pricy but it was totally worth it. I stayed in the Swissotel for New Years Eve and I felt very secure once I went in the hotel. It has a great location so everything is within walking distance. Parking is expensive if you drive and it's not included. They made a mistake on charging me for a massage I didn't get (although it would've been nice) but when I talked to them, there was no problem and they credited my account immediately. Overall it's a great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Saugatuck/Douglas, MI
Dec 31, 2010

short stay, great service

Never had a bad stay at this hotel. Good service, great location, nice views....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Millenium Park

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Columbus, Ohio
Nov 23, 2010

great weekend getaway

Great weekend in chicago, nice hotel with great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Shiloh, IL
Oct 31, 2010

Good Place

Great hotel and a great view. Gave half off parking for my hybrid. Also its location was great...only 3 blocks from navy pier and only little way away from all the good restaurants and theaters. Only strange thing was that there was fruit in the room, which would have been nice had the grapes not already begun to get withered and molded...yuck.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Really good English Pub just a few blocks down on Michigan.

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
St Louis, MO
Sep 2, 2010

Great option

The hotel is in a great location, rooms are nice and clean with a very nice view.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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Thank you for your feedback!
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