$206 Avg/night
Rate and special offer based on Check-in: Aug 16, 2015 Check-out: Aug 17, 2015

Swissotel Chicago

4 stars
View map of 323 E Wacker Dr, Chicago, IL 60601-9722

Hotel Overview

Reviewer score
4.2
out of 5
302 reviews
Love the view from the room

More than met our expectations. Loved that it was off the path of busy Michigan Avenue. Loved the... See full review

  • Charlene M.
  • Jul 23, 2015
NIce conference trip

I really enjoyed my time at this hotel and it kept me comfortable in the winter time. See full review

  • Catalina P.
  • Mar 18, 2015

With just under 40 properties in 17 countries, the upscale Swissotel chain, founded in 1980, is known for offering unique and innovative touches, and the Swissotel Chicago is no exception. The all-glass, pyramid-shaped hotel is a standout even in a city that's renowned for its incredible architecture. From its lush lobby lit with sparkling, bubble-shaped fixtures to its 42nd-floor fitness center, Swissotel Chicago cuts a genuinely unique figure. While staying at this four-diamond hotel, hit the 42nd-floor Penthouse Fitness Centre and Pool for dramatic views of the city, state-of-the-art cardio equipment, a 45-foot pool, a dry sauna, a Jacuzzi and much more.

Location

Swissotel Chicago puts guests right in the center of the best that the Windy City has to offer. When you stay here, you're just a short walk away from incredible shopping along the Magnificent Mile. Cloud Gate, known as The Bean, and the other unique sculptures of Millennium Park are just steps away. On a clear day, it's easy to stroll from Swissotel to The Art Institute, Navy Pier, the Field Museum, Shedd Aquarium, and Chicago's countless other attractions.

Highlights
  • 621 guestrooms
  • 40 suites
  • 42 floors
  • Indoor pool
  • Gym
  • 2 restaurants
  • 24-hour front desk
  • 24-hour room service
Fees
  • The fitness centre and swimming pool are FREE of charge.
  • Valet parking fee is $70 USD per night with in and out privileges.
  • Pet fee is $50 USD per night. Only one (1) dog weighing less than 25 lbs is allowed.
  • The property charges $250 USD security deposit at check in. The fee is refundable at check-out.
  • Overnight parking fee is $65 per day inclusive of in and out privileges. Hybrid vehicles receive a 50% discount.
Policies

Get pampered with in-room massages and spa treatments to look and feel your best during your visit.

Recover from a long day of sightseeing with a hand-crafted cocktail at Amuse, the lobby bar.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.1 out of 5

Swissotel Chicago Rooms

Deluxe Room
The Classic room offers a spacious accommodations with either one King or Two Double beds. Amenities include a spacious marble bath with seperate shower, fine Italian duvet covers, large work area, mini refrigerator , plush robes with spectacular views of the city skyline or Grant Park. The maximum number of adults per guest room is 3 people and 4 with children.
Field Museum Package
Meet one of the finest meat-eaters ever to walk the earth or unlock the secrets of tombs, mummies and marshes. The Package includes deluxe accommodations with one king or two double beds, two general admission tickets to the Field Museum including to special exhibits, and free access to the penthouse health club and pool. The maximum number of adults per guest room is 3 people and 4 with children.
Deluxe Lakeview Room
The Classic Lakeview room has breathtaking views of Lake Michigan, the Chicago River and Navy Pier. Amenities include a spacious marble bath with separate shower, fine Italian duvet covers, large work area, mini refrigerator, plush robes and offers either one King or Two Double Beds. The maximum number of adults per guest room is 3 people and 4 with children.
Corner Executive Suite
The perfect blend of work and play can be found in Swissotel Chicagos new one-bedroom Corner Executive suites. Exclusively designed with the business traveller in mind, this 750 ft (228.6 m) suite features burnished hardwood floors and an executive office with a multi-media docking station that lets you use media devices (laptop, mp3 player, DVD player and more) simultaneously, in one handy location. Conduct business or entertain clients in style in the parlour area, which highlights its own wine bar.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Nearby points of interest

  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Yacht Club: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • State Street: 0.6 mi
  • Children Museum: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • City Hall: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Drury Lane Theatre: 0.8 mi
  • Navy Pier: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Buckingham Fountain: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Water Tower: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Chicago Board of Trade: 0.9 mi
  • Washington Square Park: 1 mi
  • Opera House: 1 mi
  • Chicago Mercantile Exchange: 1 mi

Meeting facilities

Meeting Info
Choose from 31 air-conditioned meeting rooms or meet in the luxury of your spacious guest suite.

Dining

Geneva
Offering an American breakfast buffet with European flare.
Amuse
Meet up with your family and friends at this special corner of the world "where the river meets the lake." Relax in front of the fireplace and share what you explored in Chicago. In the morning sun rises over a steaming cup of coffee, cappuccino, or frothy latte.
The Palm
If steaks and seafood are your flavor try The Palm, located in Swissotel Chicago.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Swissotel Chicago

Overall score

4.1 / 5
5.01.0
16 out of 302
Amenities:
4
Cleanliness:
4.6
Hotel staff:
4.6
Comfort:
4.4
Location:
4.8
Value:
4.1

88% would recommend to a friend.

Sort by:
Review of Swissotel Chicago

Reviewer score

1
5.01.0
Anonymous
Business
ny,ny
Jun 21, 2011

Horrible experience

Location was good. Other then that the experience at swissotel was horrible. Small beds...terrible maid service. Ordered towels and room cleaning multiple times with no response. The toilet overflowed and wasn't cleaned til the next day despite many attempts for assistance.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Memphis TN
May 17, 2010

Chicago Swisstel May 2010

Hotel was close to Michigan Ave Rooms were larger than most in the city Rooms were clean Had a decent view of the lake / Millenium Park

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Evergreenpark Il.
Aug 16, 2010

Location, Veiw, Comfort

Met the great bartenders in the loby bar. Had Starbucks coffe in the morning. Great people!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Put on your walking shoe's and enjoy!

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Columbus, Ohio
Nov 23, 2010

great weekend getaway

Great weekend in chicago, nice hotel with great location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Shiloh, IL
Oct 31, 2010

Good Place

Great hotel and a great view. Gave half off parking for my hybrid. Also its location was great...only 3 blocks from navy pier and only little way away from all the good restaurants and theaters. Only strange thing was that there was fruit in the room, which would have been nice had the grapes not already begun to get withered and molded...yuck.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Really good English Pub just a few blocks down on Michigan.

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Grizzled Concert Veteran Andy
Business
New York, NY
Aug 9, 2011

Great location, fantastic views

I stayed at the Swissotel during Lollapalooza. It was the perfect location—right next to Grant Park—and I had a magnificent view from my 20th floor window. The room was spotless with modern amenities. My only complaint is that the restaurant for breakfast is in the basement, forsaking the fantastic views it could have had from a higher floor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Ideal for exploring Millenium Park, or for festivals in Grant Park.

Review of Swissotel Chicago

Reviewer score

4
5.01.0
dee 13
Business
Miami, FL
May 4, 2010

Unhappy with extra charge for pool...

When I was searching for hotels, I picked this one because of the great swimming pool they have it. When I d checked in, they told me that I would have to pay $15,00 to use the fitness room/pool facilities. I did not like that and I felt mislead. It is a nice hotel but I would not stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Not Applicable

Check it out the Community Theatre at the Water Tower. They have a play called Trust written by david Schwimmer from Friends. Only 20 bucks, you can't miss it

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Business
Wilmington, DE
Aug 16, 2009

Great city, great hotel

The Swiss was beautiful. Staff extremely friendly and helpful. The room was large with fantastic views of Navy Pier. My only complaint was the charge guests to use the hotel pool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Hop, skip and jump to Magnificient Mile.

Review of Swissotel Chicago

Reviewer score

4
5.01.0
darnold13
Business
Pittsburgh
Aug 23, 2010

Great place. Convenient to all.

The location was ideal, both for the view and for its' proximity to a relative of mine and many midtown Chicago attractions and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Swissotel Chicago

Reviewer score

4
5.01.0
Anonymous
Business
St Louis, MO
Sep 2, 2010

Great option

The hotel is in a great location, rooms are nice and clean with a very nice view.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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