Swissotel Chicago

4 stars
323 E Wacker Dr, Chicago, IL 60601-9722
Hotel Overview
Reviewer score
4.1
out of 5
493 reviews
GREAT SURPRISE

We were not expecting our hotel as good as it was. The location is very good and we got a room on... See full review

  • Arquigon
  • Jul 4, 2014
Anniversary weekend in Chicago

This is our second time staying at the Swissotel and I was even better than the first. Upon arrival... See full review

  • LukeK
  • Jun 23, 2014

An all-glass triangular hotel, wedged into the confluence of the Chicago River and Lake Michigan, has spectacular wrap-around views from Navy Pier to Grant Park.

Swissotel Chicago offers 661 air-conditioned, tastefully decorated and generously oversized rooms and suites. Relax above the city in our Penthouse Swimming Pool, Whirlpool and Health Club. Spa services available.

Overnight parking charge will be $65.00/day with in and out privileges. Hybrid vehicles receive a 50% discount.

A fee of $15.00 per room, per day (up to 4 guests) will apply for the use of the health club/swimming pool.

Swissotel Chicago Rooms

Deluxe Room
The Classic room offers a spacious accommodations with either one King or Two Double beds. Amenities include a spacious marble bath with seperate shower, fine Italian duvet covers, large work area, mini refrigerator , plush robes with spectacular views of the city skyline or Grant Park. The maximum number of adults per guest room is 3 people and 4 with children.
Field Museum Package
Meet one of the finest meat-eaters ever to walk the earth or unlock the secrets of tombs, mummies and marshes. The Package includes deluxe accommodations with one king or two double beds, two general admission tickets to the Field Museum including to special exhibits, and free access to the penthouse health club and pool. The maximum number of adults per guest room is 3 people and 4 with children.
Deluxe Lakeview Room
The Classic Lakeview room has breathtaking views of Lake Michigan, the Chicago River and Navy Pier. Amenities include a spacious marble bath with separate shower, fine Italian duvet covers, large work area, mini refrigerator, plush robes and offers either one King or Two Double Beds. The maximum number of adults per guest room is 3 people and 4 with children.
Corner Executive Suite
The perfect blend of work and play can be found in Swisstel Chicagos new one-bedroom Corner Executive suites. Exclusively designed with the business traveller in mind, this 750 ft (228.6 m) suite features burnished hardwood floors and an executive office with a multi-media docking station that lets you use media devices (laptop, mp3 player, DVD player and more) simultaneously, in one handy location. Conduct business or entertain clients in style in the parlour area, which highlights its own wine bar.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

41.8876 -87.6195
Area served
Downtown Chicago, IL
Nearby airports
Chicago O'Hare International Airport and Chicago Midway Airport
Area description
Swissotel Chicago, is located along the shores of Lake Michigan and the Chicago River. Near Navy Pier and Millennium Park.

Nearby points of interest

  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Yacht Club: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • State Street: 0.6 mi
  • Children Museum: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • City Hall: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Drury Lane Theatre: 0.8 mi
  • Navy Pier: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Buckingham Fountain: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Water Tower: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Chicago Board of Trade: 0.9 mi
  • Washington Square Park: 1 mi
  • Opera House: 1 mi
  • Chicago Mercantile Exchange: 1 mi

Dining

Geneva
Offering an American breakfast buffet with European flare.
Amuse
Meet up with your family and friends at this special corner of the world "where the river meets the lake." Relax in front of the fireplace and share what you explored in Chicago. In the morning sun rises over a steaming cup of coffee, cappuccino, or frothy latte.
The Palm
If steaks and seafood are your flavor try The Palm, located in Swissotel Chicago.

Meeting facilities

Meeting Info
Choose from 31 air-conditioned meeting rooms or meet in the luxury of your spacious guest suite.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (493)

Ratings and reviews for Swissotel Chicago

Overall score

4.1 / 5
5.01.0
493 out of 493
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.6
Location:
4.6
Value:
4

89% would recommend to a friend.

Sort by:
Review of Swissotel Chicago

Reviewer score

5
5.01.0
Anonymous
Westford, Massachusetts
Jul 27, 2009

feedback on Swissotel

The view was terrific, the room was just gorgeous with top bedding, nice artwork, super bathroom, and spotless. The location was ideal. Chicago is an incredible city and it was lovely to have Swissotel as a home base. For instance, after some hours at the Art Institute of Chicago, we walked back to the room, rested up with the great view, great TV, and great beds, before walking back to Millenial Park to attend the free opera highlights concert.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Chicago is an amazing city. The public transportation is so good (get your bus/subway pass at the CVS on Michigan Avenue around the corner from E. Wacker) and check out Lincoln Park.

Review of Swissotel Chicago

Reviewer score

5
5.01.0
Anonymous
Plymouth
Jun 29, 2008

Very posh hotel, great location. Loved it!

I loved Swissotel! Location was ideal, hotel itself was very fancy and posh. Room was great, especially beds ( great sheets and comfortable mattress). Decor was excellent ( very contemporary). Best hotel I stayed at in Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Navy Pier, Michigan Ave, Millenium park

Review of Swissotel Chicago

Reviewer score

5
5.01.0
cmwags
South Haven, MI
Dec 12, 2012

Great location for all the plans!

We arrived early but our room was ready so we were able to drop our bags & headed out to enjoy the day. The staff here has always welcomed us in a friendly way so we keep coming back. The location is great for scenery, shopping, restaurants and parks. The classic room is a nice size for the 2 of us. Love the fitness area and the pool! This is our 3rd stay here and for more short trips to Chicago we will mostly likely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Shopping on N. Michigan, Navy Pier, State Street, Millennium Park all close by.

Review of Swissotel Chicago

Reviewer score

5
5.01.0
Nino P
Chicago, Il
Jun 26, 2012

Swissotel Weekend

The Swissotel in Chicago has these great conner rooms. The views are the best in the city by fair. A high in price but the rooms are the best.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Entertainment tip: Short drive from hotel

Look up the Riverfront Theater. It's on the near West side and for some reason the theater listing seem to miss it. Saw Dancing Queen there and I would go again, without a question.

Review of Swissotel Chicago

Reviewer score

5
5.01.0
Franky From Jersey
Jersey City, NJ
Sep 28, 2009

GREAT

The Best Hotel i stayed in....everybody was very nice and friendly....and as a bonus, you can quench your thirst with infused fruit water in the main lobby...Awesome stay would definitely visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Swissotel Chicago

Reviewer score

5
5.01.0
Anonymous
mid-wisconsin
Feb 13, 2011

les mis, les swiss

two-night trip to chicago for les mis. chose the swissotel for the views and was not disappointed. a polite request at check-in got us an upgrade to a corner room with an 18th floor view of navy pier and a city view of the river and trump tower. breathtaking. a few too many kids in the pool and hot tub sat nite but they're kids so it was ok. a little cold air draft by the windows- it was a north facing corner- but that was ok. will return over summer and will put the swiss at the top of our list.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Dining tip: Short walk from hotel

NIU sushi was just across the river and up a block. outstanding, and, it was next to a walgreens and a discount wine store.

Review of Swissotel Chicago

Reviewer score

5
5.01.0
Jo P. Anthony
South Bend, IN.
Jul 30, 2012

Sleek splender

Swissotel offered a relaxing and thrilling get-away. Modern styling and technology were evident in the computer -driven elevators which whisked one to their own floor, the air conditioning which stirred into action as soon as one entered the room, and fantastic big-head showers. The personal touch was also evident. Every employee seemed eager to help and generous in extending options. For instance, we were told that the breakfast buffet could include any specialty item on the menu.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Swissotel Chicago

Reviewer score

5
5.01.0
Anonymous
Business
USA
Jun 28, 2008

Top notch - but ala carte

This was my second stay at this hotel. The location is fantastic, room had great view of Chicago river. Walk to Mag Mile and Navy Pier. Beds were extremely nice. TV was a big flat screen. Front desk and service personnel were very nice. The pool is on the 42nd floor and was extremely clean. The fitness room attendent was really nice, offered free towels & fresh fruit. My only complaint is common to most luxury hotels- there was no free internet access. You either had to pay for wireless or use the Business Center for $5 per 15 minutes. Parking was $50/day. I should have used the public parking underneath the hotel. I would rate this hotel 5 stars, it was that good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Go straight to Mag Mile or Navy Pier. Taxi's are charging gas surcharges now and extra fees for more than 2 passengers. A trip to the Merchandise Mart was $8.00

Review of Swissotel Chicago

Reviewer score

5
5.01.0
Anonymous
Kansas City
Jul 6, 2009

Beautiful yet affordable hotel

Hotel was beautiful and very stylish! it was in a great location (next door to the Hyatt)...michigan ave was just a couple minutes away. Loved, Loved, Loved the hotel!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Swissotel Chicago

Reviewer score

5
5.01.0
Dyerpoon
sc
Jul 14, 2013

Swissotel Chicago

Outstanding and friendly service. Rhonda, front desk was extremely helpful. Staff in dining rooms very good. Beautiful views and away from the crowds but walking distance to many attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

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