$171 Avg/night
Rate and special offer based on Check-in: Mar 19, 2015 Check-out: Mar 20, 2015

Swissotel Chicago

4 stars
View map of 323 E Wacker Dr, Chicago, IL 60601-9722

Hotel Overview

Reviewer score
4.2
out of 5
313 reviews
get away trip

Awesome view and location. Staff was excellent. Great pool and work out area. highly recommend... See full review

  • belinda b.
  • Feb 24, 2015
Business Trip

Went for one night for a business trip. Was one block from Michigan, so close to many restaurants,... See full review

  • Aurocks21
  • Feb 21, 2015

An all-glass triangular hotel, wedged into the confluence of the Chicago River and Lake Michigan, has spectacular wrap-around views from Navy Pier to Grant Park.

Swissotel Chicago offers 661 air-conditioned, tastefully decorated and generously oversized rooms and suites. Relax above the city in our Penthouse Swimming Pool, Whirlpool and Health Club. Spa services available.

Overnight parking charge will be $65.00/day with in and out privileges. Hybrid vehicles receive a 50% discount.

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Swissotel Chicago Rooms

Deluxe Room
The Classic room offers a spacious accommodations with either one King or Two Double beds. Amenities include a spacious marble bath with seperate shower, fine Italian duvet covers, large work area, mini refrigerator , plush robes with spectacular views of the city skyline or Grant Park. The maximum number of adults per guest room is 3 people and 4 with children.
Field Museum Package
Meet one of the finest meat-eaters ever to walk the earth or unlock the secrets of tombs, mummies and marshes. The Package includes deluxe accommodations with one king or two double beds, two general admission tickets to the Field Museum including to special exhibits, and free access to the penthouse health club and pool. The maximum number of adults per guest room is 3 people and 4 with children.
Deluxe Lakeview Room
The Classic Lakeview room has breathtaking views of Lake Michigan, the Chicago River and Navy Pier. Amenities include a spacious marble bath with separate shower, fine Italian duvet covers, large work area, mini refrigerator, plush robes and offers either one King or Two Double Beds. The maximum number of adults per guest room is 3 people and 4 with children.
Corner Executive Suite
The perfect blend of work and play can be found in Swisstel Chicagos new one-bedroom Corner Executive suites. Exclusively designed with the business traveller in mind, this 750 ft (228.6 m) suite features burnished hardwood floors and an executive office with a multi-media docking station that lets you use media devices (laptop, mp3 player, DVD player and more) simultaneously, in one handy location. Conduct business or entertain clients in style in the parlour area, which highlights its own wine bar.

Amenities

  • WiFi
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Prudential Plaza: 0.2 mi
  • Harris Theater: 0.3 mi
  • Tribune Tower: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • North Michigan Avenue: 0.4 mi
  • Chicago Cultural Center: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Lake Point Tower: 0.5 mi
  • Macys: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Marina City: 0.5 mi
  • Yacht Club: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • State Street: 0.6 mi
  • Children Museum: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • City Hall: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Drury Lane Theatre: 0.8 mi
  • Navy Pier: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Buckingham Fountain: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Water Tower: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Chicago Board of Trade: 0.9 mi
  • Washington Square Park: 1 mi
  • Opera House: 1 mi
  • Chicago Mercantile Exchange: 1 mi

Dining

Geneva
Offering an American breakfast buffet with European flare.
Amuse
Meet up with your family and friends at this special corner of the world "where the river meets the lake." Relax in front of the fireplace and share what you explored in Chicago. In the morning sun rises over a steaming cup of coffee, cappuccino, or frothy latte.
The Palm
If steaks and seafood are your flavor try The Palm, located in Swissotel Chicago.

Meeting facilities

Meeting Info
Choose from 31 air-conditioned meeting rooms or meet in the luxury of your spacious guest suite.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (313)

Ratings and reviews for Swissotel Chicago

Overall score

4.2 / 5
5.01.0
313 out of 313
Amenities:
4.1
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.6
Location:
4.6
Value:
4.1

90% would recommend to a friend.

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Jo P. Anthony
Business
South Bend, IN.
Jul 30, 2012

Sleek splender

Swissotel offered a relaxing and thrilling get-away. Modern styling and technology were evident in the computer -driven elevators which whisked one to their own floor, the air conditioning which stirred into action as soon as one entered the room, and fantastic big-head showers. The personal touch was also evident. Every employee seemed eager to help and generous in extending options. For instance, we were told that the breakfast buffet could include any specialty item on the menu.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Dougs hot links
Business
minneapolis, mn
Jul 30, 2012

Lovin' Chicago

Good hotel experience once the confusion at check-in was cleared up. Description identifies 2 bed options - King or 2 doubles. You are unable to select the option on the packager site. When packager was called the agent indicated that I needed to call the hotel to specify the room type. Called hotel and was helped over the phone. There was added confusion at check-in as we had requested a roll away online and over phone with hotel and were told that the room available would not accommodate a roll-away. This was solved by the desk agent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

If you're a foodie - get reservations ASAP

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Susan Business and vacati
Business
Madison, WI
Jul 29, 2012

Relaxing Friday evening in Chicago

Great location, beautiful view of canal and Navy Pier and Lake Michigan, spacious room and bathroom. Beatiful pool and fitness room with fantastic views! Everyone was friendly & helpful. Service was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
eightballswoody
Business
Denver, CO
Jul 5, 2012

fourth of july

the staff was very kind and quick to meet any request, i would recomend this hotel for sure. the Palms resteruant was over priced by a long way for this hotel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

tavern at the park rent a bicycle and cruise lakeshore

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Birthday giver
Business
Suburbs of Chicago
Jul 4, 2012

Great hotel

The hotel staff was wonderful and knowlegable. The room had an amasing view and was super clead. Great Hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Nino P
Business
Chicago, Il
Jun 26, 2012

Swissotel Weekend

The Swissotel in Chicago has these great conner rooms. The views are the best in the city by fair. A high in price but the rooms are the best.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Look up the Riverfront Theater. It's on the near West side and for some reason the theater listing seem to miss it. Saw Dancing Queen there and I would go again, without a question.

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Review of Swissotel Chicago

Reviewer score

5
5.01.0
Krim
Business
Chicago
Jun 11, 2012

Great Hotel

I really liked the lobby and elevator system. Room view was nice and the Kuerig brewer was a nice touch.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Swissotel Chicago

Reviewer score

5
5.01.0
AnnieD
Business
Hamden, CT
Jun 7, 2012

Great Buy and very friendly.

I loved this hotel. We had two double rooms for four women celebrating a milestone birthday and they were terrific. The room was great. Overlooking the lake. They even gave us two comp breakfasts on the concierge floor. And send birthday cake and balloons to the celebrant. Who could ask for anything more. Thanks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Don't eat at Spiaggia. It is a rip off. Pretty but not a well spent dollar.

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
M.Smith
Business
Chicago, IL, USA
Apr 11, 2012

Very nice.

My husband and I took our 1 year old daughter here for a weekend staycation. It was a very nice hotel (we felt under-dressed most of the time) but there were a few things that would keep me from going back. The fees were insane. A daily fee of $15 per person for access to pool area...even if you don't use it, really annoyed me. Also, it's $50 to park (which we didn't do). The location isn't bad if you don't mind walking, but it's not really close to anything.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Wildberry has the most amazing breakfast!!! Try their signature pancakes. Yum!

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Review of Swissotel Chicago

Reviewer score

4
5.01.0
Lieslp
Business
Thousand Oaks, CA
Apr 10, 2012

Good Family Getaway, Some Flaws

We love this hotel - great rooms, location, pool is wonderful for the kids. The only issues we had were with housekeeping (didn't show up one of the days and said we had a do not disturb sign up - we did not). We also had a few issues with room service - we could never reach them and when they finally called us back, they messed up our order twice. We would go back though. Great place overall.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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